Lexus of London

My latest experience when purchasing a vehicle Our sales person Rick Watson was awesome from start to finish with our recent purchase. The whole team at Lexus of London is great to do business with Our sales person Rick Watson was awesome from start to finish with our recent purchase. The whole team at Lexus of London is great to do business with. Everything was fully explained . Rick took extra steps to contact me prior to our purchase when he was aware of what we were looking for. He was very professional and went over and above to accommodate us. This is my 2nd purchase and I will go back for my next one when it is needed . Thanks Rick for making this a very positive experience or us! More

55 point inspection Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wron Excellent!! We are guests, wait in a lovely private area, chatting with other happy LEXUS owners. Coffees, teas, snacks. Plus...,,,nothing was wrong!!! Not bad for a 2007. With GM products we constantly threw money at a 2005!!! Blech More

Love my RX350 What can we say, Sue is a wonderful, knowledgeable, efficient and friendly saleswoman!! Once we told her what we were looking for she was able to find What can we say, Sue is a wonderful, knowledgeable, efficient and friendly saleswoman!! Once we told her what we were looking for she was able to find exactly the perfect RX350 white with black interior that we wanted! We were instantly sold. Sue is a great person and one that we can both say will be a friend for life! You are very lucky to have her as one of your salespeople! More

Fantastic service... Always! This dealership strives for customer satisfaction and consistently outperforms themselves. Thank you for the excellent and friendly service! This is a This dealership strives for customer satisfaction and consistently outperforms themselves. Thank you for the excellent and friendly service! This is always my dealership of choice. More

Feels like home Very welcoming atmosphere and everyone made the experience feel personal. Friendly and knowledgeable sales people. Exceeded our expectations in every Very welcoming atmosphere and everyone made the experience feel personal. Friendly and knowledgeable sales people. Exceeded our expectations in every way. As a first time Lexus owner we will be back again and again. More

Stepping into First Lexus Amazing customer service from Rick Watson. All questions were pleasantly and knowledgeably answered and Rick was always willing to assist us. Dealing Amazing customer service from Rick Watson. All questions were pleasantly and knowledgeably answered and Rick was always willing to assist us. Dealing with Lexus of London was a truly pleasurable experience and I would highly recommend it to friends. Every detail of our transaction was handled with care and class. We appreciated the interaction with Chris, Allan, Liliana and Erica who made our Lexus experience top notch. We are thrilled to be driving a new Lexus NX and credit Rick Watson for his genuine caring customer service. More

Outstanding Customer Service Can't say enough about the level of service from Lexus of London and specifically, Rick Watson, who always made himself available or returned calls pr Can't say enough about the level of service from Lexus of London and specifically, Rick Watson, who always made himself available or returned calls promptly. He was great at making sure I understood everything throughout the process and patient with answering my many questions or concerns. This is a topnotch dealership that obviously cares about their clients and excels at providing great service. More

Amazing experience I recently visited the Lexus dealership of London in search of a new vehicle. I was welcomed as soon as I walked through the door. Everyone that worke I recently visited the Lexus dealership of London in search of a new vehicle. I was welcomed as soon as I walked through the door. Everyone that worked there was very friendly and made sure I was taken care of. Stephanie helped me look at all of the vehicles and explained in detail everything I needed to know. She was amazing! So happy I have found this dealership and Stephanie. I will be sending all of my friends and family to her if they ever need a car. More

My Lexus RX 350 buying experience My wife and I saw a 2015 RX 350 for sale on the web by London Lexus. We liked the car and contacted the dealership. Stephanie, who also sold my son a My wife and I saw a 2015 RX 350 for sale on the web by London Lexus. We liked the car and contacted the dealership. Stephanie, who also sold my son a similar car few months before, became our contact at the store We drove down to London one Saturday to test drive the car and realized that this was not the car we wanted. Stephanie then found another car for us - a 2017 RX 350 (with only 5,5k) and asked us to go for a test drive, which we did. We really liked this 2017 model and mentioned that to Stephanie. After a few email exchange, we arrived at a mutually agreeably price for the car. She worked very hard to gain our business and she was successful. We were very happy with our overall experience with Stephanie. Since then I have sent couple of my friends to see her for their car purchase. More

Stephanie helped me find the right car for me. She was friendly and used a low pressure approach. I highly recommend working with her if you need a new car. helped me find the right car for me. She was friendly and used a low pressure approach. I highly recommend working with her if you need a new car. More