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Lexus of London

London, ON

4.9
4,179 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,179 reviews

August 21, 2019

Outstanding Experience! Sue was extremely helpful and professional. Even though we didn't buy a Lexus, we still received top notch service !!! I would highly recommend Sue Vi More

by NickMastrolacasa44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
August 21, 2019

Love my Lexus! Great buying experience from start to finish! I feel like I was very fairly treated which is not always the case in my new car buying experience. T More

by D and K
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Butcher, Tom Hiscott
August 21, 2019

good sales Allen is a good sales, he helps me pick a good car for me. I just here couple months and he came to pick me many times and give me a good service. More

by chen
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
August 21, 2019

Outstanding customer service. Helen K. Tom gave us outstanding customer service. He was very knowledgeable and patient with us. Tom helped us choose the correct model to suit our needs. H More

by HelenK
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott, Lauren Rossini, Jordan Hallman
August 19, 2019

Outstanding dealership, cars, sales rep and service. We purchased our second RX 350 based on our excellent experience. We found Tom to be very knowledgeable, professional, helpful and pleasant. All of More

by D and J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott
August 17, 2019

Out standing service! Kevin was genuinely helpful, friendly and energetic. He spent a lot of time with us giving all the minute details of the vehicles that we were intere More

by Londoner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
August 17, 2019

VIP Treatment Lexus of London gave my wife and me absolute VIP treatment. The salesman, Kevin Gittens, was an absolute standout and a fine example of how to do cust More

by London Consumer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
August 15, 2019

Excelente Customer Service Tom is an excellent and professional sales person. I totally recommend this dealer and Tom as you sales professional. Happy 😀 to do business here. Se More

by LexusCanada1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott
August 10, 2019

Heat shield Repair Rattling for a month. Called Lexus and they told me that it was probably a heat shield. They fit me in that day and the best part - it only cost me $4 More

by Lexus 1 fixed!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum
August 09, 2019

Thank you! A fantastic experience, everyone was EXTREMELY welcoming and helpful. We will definitely buy another Lexus from this dealership. Sue Vincent and Laure More

by Emily and Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent, Lauren Rossini
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