Back

Lexus of London

London, ON

4.9
4,068 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 4,068 reviews

September 18, 2020

Larry gives me the best price around the London area. He is super helpful and realiable. I found my dream car by his guidance and I love my car! More

by 345575482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

He has a positive attitude when he describe the car in detail for me, and he got patience for customers. And his math is quite good. More

by Jing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
September 16, 2020

Very pleased with the customer service I was provided by Karen, she answered all my questions and was friendly. I will continue to book my future services with her. More

by hinesh_becharbhai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

He is very kind and treats us with positive mind. He listened our askings carefully, and managed them with his boss, even small things. Thanks Larry! More

by Soo
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon, Lauren Rossini
September 14, 2020

I live about an hour from Lexus of London and I had some recall notices, When I called to set up an appointment , Carmen mentioned that the recall work was going to take about 5hrs to complete. Not wanting More

by Curlyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
September 13, 2020

Very impressed with staff as we came inwithout an Very impressed with staff as we came in without an appointment. Accommodated us right away with a very friendly and polite salesman. Had a specific More

by Sanjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

I wanted to fix the noise under the car,but didn't fix at all. So I made a reservation again. I still to drive while hearing a strange sound. I hope you fix it this time. More

by choi5809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CARMEN Jones
September 10, 2020

We love to deal with this dealership and always get great service. We dealt with Carmen who is so pleasant,patient and understanding. Thank you! More

by ajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARMEN Jones
September 09, 2020

Very pleased with the final result of the purchase of my new car. Everyone that I dealt with made me feel special and did their best to make sure that I was satisfied with my purchase. Thank you all. More

by Golfer
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

It was a pleasure to deal with Lexus of London. Our dealings were with Rick Watson and he was very professional and helpful. He welcomed us into the dealership, kept in contact by phone and was knowle More

by dhurst
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
208
...