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Lexus of London
London, ON
4,331 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,332 reviews
February 07, 2022
Lexus of London was an amazing experience. Not only were the staff personable, but they also were knowledgeable and great to work with! I really enjoyed the experience and would recommend Lexus of London fo the staff personable, but they also were knowledgeable and great to work with! I really enjoyed the experience and would recommend Lexus of London for your next vehicle purchase! Kevin and Lauren were amazing to deal with, and I can't wait to come back for my next vehicle! More
by Essaregee
Employees Worked With
Rhonda Thompson, Lauren Rossini, Kevin Gittens
February 06, 2022
Always personable; always professional. No more be said. Here are fifteen words: 1,1,1 Here are fifteen words: 1,1,1 More
by rnsposno
February 04, 2022
I was kept informed of the progress of the servicing. There was little to no waiting around when I dropped my vehicle off and when I came to pick it up. There was little to no waiting around when I dropped my vehicle off and when I came to pick it up. More
by NX owner
Employees Worked With
Karen Campbell
February 02, 2022
All staffs were patient and helpful. It was a wonderful experience of mine to lease my first Lexus car. experience of mine to lease my first Lexus car. More
by 965874036
February 02, 2022
The great experience of a car with Allen! It is the second time leased the car with him. Allen is professional and nice. He always trying to solve your problems and find the best solution for you. He second time leased the car with him. Allen is professional and nice. He always trying to solve your problems and find the best solution for you. He thinks what you think and even more. More
by xiyu
February 01, 2022
Went in to look at used cars, was helped by Jordan. Very courteous and kind. Helped me with an couple of test drives. Will be in to purchase from him in bear future. courteous and kind. Helped me with an couple of test drives. Will be in to purchase from him in bear future. More
by Slowride
Employees Worked With
Jordan Skellett
January 31, 2022
From the first phone call, right to the last email Rick was a detailed, polite and prompt communicator. He kept me appraised of all my vehicle options, their availability and made an appointment for me to was a detailed, polite and prompt communicator. He kept me appraised of all my vehicle options, their availability and made an appointment for me to view each. He followed up his emails with phone calls and was with me every step of the way on my buying journey, understanding what a big investment a car buying experience can be. Thank you for everything Rick! You'll be my next call when we're ready for our next vehicle. More
by sherimiesmer
Employees Worked With
January 29, 2022
Jordan is the best salesman I got in my life. He gave me everything my needs and I was very satisfy to buy a new car at Lexus of London. By Quyen Pham everything my needs and I was very satisfy to buy a new car at Lexus of London. By Quyen Pham More
by quyen Pham
Employees Worked With
Jack Ji, Jordan Fera
