Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Awesome first time no contact purchase It was pleasure working with the team from Lexus of London. We came all the way from east Toronto and they made our first time no contact purchase It was pleasure working with the team from Lexus of London. We came all the way from east Toronto and they made our first time no contact purchase experience very smooth, efficient and surprisingly easier than we thought. The team, lead by the manager Chris Pinelli, was our first point of contact and is very; professional, reassuring and a straight shooter. He was upfront and honest without trying to hide anything about the vehicle. A man of his word. Heck I didn't even test drive the car. From there, the financier Lauren, came in with the finance numbers and rate that we needed to close the deal. She had us approved in less than 24hours. She smiled the whole time she took our money..lol Once everything was signed, we were handed off to Kevin for the final vehicle walkthrough about all the extra bells and whistles of the vehicle. He definitely likes gadgets. We would definitely recommend working with this group from Lexus of London. As soon as I can pay off the wife's car, I'll be looking at a Lexus for myself. Thanks again for a great experience Team Lexus of London. Alex from Toronto More
Rick made our experience very pleasant and productive. He addressed all our questions and concerns with ease which inspired confidence in our decision. Chris’ suggestion to test drive the Q5 was instrum He addressed all our questions and concerns with ease which inspired confidence in our decision. Chris’ suggestion to test drive the Q5 was instrumental in our decision to buy the NX300. I would highly recommend London Lexus for your vehicle purchase. More
Great Experience This was my first time dealing with Lexus of London and I will say that I was impressed. The dealership was immaculate and very professional. Stepha This was my first time dealing with Lexus of London and I will say that I was impressed. The dealership was immaculate and very professional. Stephanie returned my original inquiry within minutes. Rick and Lauren made this purchase very easy for me. Thank-You!! More
Always choose Sue Vincent! Wow! This is the third vehicle Sue has helped me with. She knows her cars! A very caring and compassionate person. Her patients and positive outlook w Wow! This is the third vehicle Sue has helped me with. She knows her cars! A very caring and compassionate person. Her patients and positive outlook will make you feel at home as if you had known her all your life. I never feel any pressure, only professional guidance to what fits my needs and my portfolio. Second to none, Sue Vincent is your choice! Thanks again Sue, it is always a pleasure to be in your presence. I love my RX 350 F Sport! More
Great service as always I was in recently to have my winter tires changed over to my summer tires, when I mentioned an issue with my drivers side window. After an inspectio I was in recently to have my winter tires changed over to my summer tires, when I mentioned an issue with my drivers side window. After an inspection by the technician, it was discovered that I would need to have a motor assembly replaced. This was covered under warranty, so I was quite pleased to not have to cover this unexpected charge. Mike and Karen were both very helpful with the ordering of parts, booking the service appointment, and arranging a loaner vehicle. Thanks again for making me feel like a valued client. More
Always Great Service Karen Campbell always greets you with a smile! She is bright, enthusiastic and organized. I highly recommend the service at Lexus of London. Than Karen Campbell always greets you with a smile! She is bright, enthusiastic and organized. I highly recommend the service at Lexus of London. Thanks, Karen! Andrea Baird More
Sue Vincent Lexus of London My wife and I purchased a 2013 IS250C from Sue. She was extremely helpful and knowledgeable and made the entire experience a real pleasure. I will l My wife and I purchased a 2013 IS250C from Sue. She was extremely helpful and knowledgeable and made the entire experience a real pleasure. I will look to Sue and Lexus of London for our next vehicle purchase. More
Excellent Service Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed sooner then expected. Looking forward to my next visit. More
Excellent and first class I have purchased 3 vehicles from this firm since 2016 with the assistance of a very knowledgeable. sales advisor, Sue Vincent She like the dealership I have purchased 3 vehicles from this firm since 2016 with the assistance of a very knowledgeable. sales advisor, Sue Vincent She like the dealership was superb in assisting me in making the right choice for the product I was purchasing. I have dealt with many dealerships over the past 73 years, Pontiac, Buick Mercedes,Ford,Lincoln, and Chrysler, I rate this sales Rep, and Dealership at a 10+, were as the others would be a 5-8.I run our family business which originated in 1927, and is still functioning. I know what it is to give customer service so I feel I am qualified to give the ratings I have. An excellent group of employees, and a pleasure to do business with. Gearld Inch More
Great atmosphere with friendly staff. I went there just to check out the Lexus RX350. I met Stephanie Shearsby ( sales manager). She was very knowledgeable and answered all my questions. Although I was a l to check out the Lexus RX350. I met Stephanie Shearsby ( sales manager). She was very knowledgeable and answered all my questions. Although I was a little nervous, she made me feel very comfortable that I purchased a RX350. More