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Lexus of London
London, ON
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,067 reviews
May 30, 2022
Great service, they did beyond my initial need, very professional and friendly , this is the dealer that I alway trust professional and friendly , this is the dealer that I alway trust More
by Bingyang
Employees Worked With
May 29, 2022
Sue and Lauren made the process simple and enjoyable! They were super friendly and knowledgeable. Would recommend to anyone! They were super friendly and knowledgeable. Would recommend to anyone! More
by KaitY
May 27, 2022
Always greeted so nicely and politely by all staff. Always well taken care of 10+ Always well taken care of 10+ More
by annette
May 26, 2022
It was a pleasure to deal with them and they took care of me when I had a small problem after my purchase. me when I had a small problem after my purchase. More
by Jim Van Lanen
May 26, 2022
The service was fast, friendly and efficient. The car was ready and washed at the time agreed upon. The car was ready and washed at the time agreed upon. More
by dround
Employees Worked With
May 25, 2022
From the time we walked in it was a very pleasant and professional atmosphere. All the staff were friendly and ready to assist. Sue Vincent was our Sales Rep. I felt very comfortable and she had a go professional atmosphere. All the staff were friendly and ready to assist. Sue Vincent was our Sales Rep. I felt very comfortable and she had a good knowledge of the vehicle we came to see. On pick up day everything ran smoothly and we received our vehicle clean and full of fuel. I would recommend Lexus of London to anyone. More
by Jean
Employees Worked With
May 25, 2022
Larry is very nice and patient in answering all my questions. He always can capture what you need and give you advice toward your expect. I enjoy talking to him and recommend people who what’s to find questions. He always can capture what you need and give you advice toward your expect. I enjoy talking to him and recommend people who what’s to find a great car with great deal to contact Larry. More
by Anthony
May 21, 2022
He is very nice! During the proceed, he solved all questions I asked. He is very professional! During the proceed, he solved all questions I asked. He is very professional! More
by zhenluan56789
May 20, 2022
Larry is a very professional sales advisor, he helped us a lot in the process of buying a car, which shows that he is a very reliable person. And he was very patient and answered a lot of our questions. Jus a lot in the process of buying a car, which shows that he is a very reliable person. And he was very patient and answered a lot of our questions. Just tell him your request and he will do everything perfectly. More
by Ben Wang
Employees Worked With
May 20, 2022
My car did not drive as smoothly as when I drove to you. I need some closure I need some closure More
by Urmimehta1
Employees Worked With
