Back

Lexus of London

London, ON

4.9
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 4,067 reviews

June 15, 2022

Great service and the Best cars in the market in my opinion Am already in line for the hybrid with the small amount of plug in capacity coming out next year. I love my 2017 lexus hybrid More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Denise! Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 15, 2022

Excellent service and great place, salesperson and sale manager are friendly and helpful, will be back in the future 👍 More

by Vu than
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 14, 2022

Larry is the most responsible salesman I've ever met. He is a nice man! More

by Qihao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 13, 2022

Allen is the best sales person at Lexus of London. His service is very good. More

by Amberzhang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave a 5 Star Review! Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 13, 2022

The experience at this dealership was so good. Great service, no pressure, and friendly outgoing staff. More

by stevenwaldron97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Steven! Thank you for taking the time to leave a 5 Star Review! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

June 10, 2022

Was not ready when as told. How ever beyond that everything was good and people very friendly More

by Chetpiwow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

Kevin Gittens made our Lexus purchase. He is a skilled salesman, very knowledgeable and patient. He provided us professional service in Lexus of London, and helped us choose the best packa More

by Forough Hazrati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

Larry is helpful and always respond to me quickly whenever I got any questions. He is knowledgeable and high efficient. He also followed up my request and update me from time to time. Thank you. Lar More

by Lilian Yee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

it's always great dealing with Romeo, Karen and the Lexus of London team. I've know these folks since 2014 when i got my Lexus.. You know a workplace is good when you have very low turnover of staff.. More

by gerrygibbs550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Great service, above and beyond. People here go out of their way to give you good service. More

by Is250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
131
...