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Lexus of London
London, ON
4,013 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,013 reviews
June 16, 2022
Karen was great- great service! ! Impressed with the detail on the car that was included ! Impressed with the detail on the car that was included More
by Robmailing0
Employees Worked With
June 16, 2022
We have been going to Lexus dealer for eleven years and have not looked back. When we go for servicing, we contact Karen, who is always so efficient as I'm sure all of the service reps are who work there. have not looked back. When we go for servicing, we contact Karen, who is always so efficient as I'm sure all of the service reps are who work there. More
by kadel442
Employees Worked With
June 16, 2022
My experience with Lexus of London so far has been nothing but exceptional. I dealt with Romeo Nissan each time and feel that I was treated very well even though my Lexus was purchased second hand and nothing but exceptional. I dealt with Romeo Nissan each time and feel that I was treated very well even though my Lexus was purchased second hand and is six years old! Great service by a true professional, knowledgeable and caring employee! Thank you! More
by cfarnand
Employees Worked With
June 15, 2022
Excellent service and great place, salesperson and sale manager are friendly and helpful, will be back in the future 👍 manager are friendly and helpful, will be back in the future 👍 More
by Vu than
June 15, 2022
Allen was very helpful in finding a perfect car for me. Friendly environment. Highly recommend!! Friendly environment. Highly recommend!! More
by Minkee
Employees Worked With
June 15, 2022
Friendly service, easy process, very patient explaining every questions. Overall very good experience with ToyotaTown. every questions. Overall very good experience with ToyotaTown. More
by RZ
Employees Worked With
June 15, 2022
Excellent service, very patient explaining things and answered all questions. Friendly environment and very helpful. answered all questions. Friendly environment and very helpful. More
by Vashtiramsewak
Employees Worked With
June 15, 2022
Great service and the Best cars in the market in my opinion Am already in line for the hybrid with the small amount of plug in capacity coming out next year. I love my 2017 lexus hybrid opinion Am already in line for the hybrid with the small amount of plug in capacity coming out next year. I love my 2017 lexus hybrid More
by Denise
June 14, 2022
Larry is the most responsible salesman I've ever met. He is a nice man！ He is a nice man！ More
by Qihao
June 13, 2022
Allen is the best sales person at Lexus of London. His service is very good. His service is very good. More
by Amberzhang
Employees Worked With
