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Lexus of London
London, ON
4,160 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,160 reviews
December 01, 2022
Jillian was kind, professional, and knowledgeable, answering any questions I had while at the dealership to test drive a 2023 RX. Highly recommend Jillian and Lexus of London! answering any questions I had while at the dealership to test drive a 2023 RX. Highly recommend Jillian and Lexus of London! More
by bearsfan98
Employees Worked With
November 30, 2022
Bought a used truck off them. Allen is a good salesperson. It was in very good condition and they where great to deal with Allen is a good salesperson. It was in very good condition and they where great to deal with More
by Luke
November 29, 2022
Always go above and beyond when maintaining Lexus quality and professionalism. Glad I kept buying such quality automobile, and receive first rate service. and professionalism. Glad I kept buying such quality automobile, and receive first rate service. More
by Bill Harrington
Employees Worked With
November 26, 2022
Staff are pleasant, helpful and polite. Service estimated time was right. Car was clean inside and out, which I appreciate. Service estimated time was right. Car was clean inside and out, which I appreciate. More
by averileakins
November 25, 2022
The staff is friendly and knowledgeable. The service department does an excellent job - they go above and beyond! The service department does an excellent job - they go above and beyond! More
by kalucier
November 25, 2022
Larry is a perfect sales person. He is reliable and friendly. Really good experience at this dealership. He is reliable and friendly. Really good experience at this dealership. More
by tomzhanglichen1022
November 25, 2022
Larry is very nice sales and he find a perfect used car for us. Let us start new life at Canada. Find Larry who will help you do everything. for us. Let us start new life at Canada. Find Larry who will help you do everything. More
by Pan
