Leduc Chrysler

Extremely dissatisfied with the lack of detail from Leduc Chrysler. I brought my 2019 ram truck in for an inspection and 100,000km fluid change and interior detail. I got a call from service with a few items Chrysler. I brought my 2019 ram truck in for an inspection and 100,000km fluid change and interior detail. I got a call from service with a few items that need to be addressed. One of the items was an oil change..... if they looked at the sticker in the windshield they would see it was completed less than 3000km ago. Then the "typical" air filters a dealership likes to sell. I explained that the engine air filter was replaced less than 3000km ago. He continued to say it was dirty and needed to be replaced. I finally agreed. They left the filter in the truck for me to look at.... Yes it has a touch of dust on the outside but the rest is beautiful and white like it should be with less than 3000km. Second item is they wanted to do a wheel balance which I agreed needed to be done. They charged me over $150 to clean some dirt from my rim... Ok fair. But when I went to pick up my 2019 ram truck after paying over $3000.00 for "service" they couldn't even be bothered to give it a quick wash. Maybe the guy who charged me $150 to clean my rims could have given it a quick rinse?? Third item: The interior/exterior detail was never completed. He did explain that the lady who does it went off sick. Ok I can understand but the truck was in the shop for 8days and there was nobody else that could do it?? The last item that makes me realize the complete lack of detail at Leduc Chrysler is, my driver door has an awful squeak to it each time you open it. Normally I just put a quick spray on it and it's good for months. The service guys were in and out of my truck numerous times and would have definitely noted the loud squeak. But couldn't even be bothered to give it a quick spray. The only attention to detail you will find at Leduc is when it comes to your bill. So disappointed. More

They are awesome to deal with would recommend them to all my friends .They are very thorough and friendly my friends .They are very thorough and friendly More

Simply the best from first meeting,test drive.to purchase.Been buying cars for years and this is by far my best experience! purchase.Been buying cars for years and this is by far my best experience! More

Dealership was really easy to deal with and good to negotiate with. They also stood behind their word. negotiate with. They also stood behind their word. More

Friendly and informative front end service reps. always good service from the mechanics at the back. good service from the mechanics at the back. More

Completely hassle free experience. The team at Leduc Chrysler were fantastic. We drove up from Calgary to pick up our new vehicle, we came 30 mins early and the team did not skip a beat. So easy handlin Chrysler were fantastic. We drove up from Calgary to pick up our new vehicle, we came 30 mins early and the team did not skip a beat. So easy handling everything even though we were from out of town. Could not be happier with the customer service from the team!!! More

Everyone one involved was great to deal with, sales & financial. Quick and easy. No frustration. My next purchase will be at Leduc Chrysler again. financial. Quick and easy. No frustration. My next purchase will be at Leduc Chrysler again. More

As always Leduc Chrysler delivers professionalism and honesty truly interested in customer satisfaction. Thanks Neil and team honesty truly interested in customer satisfaction. Thanks Neil and team More

Amazing dealership to deal with. I found my truck online got a hold of them and they were kind and friend. And helped to get the deal done! got a hold of them and they were kind and friend. And helped to get the deal done! More

Very friendly and clean. Comfy waiting room with coffee, TV and vending machine. Oil change could be 15mins faster but overall good experience. TV and vending machine. Oil change could be 15mins faster but overall good experience. More