Lakewood Chevrolet

Aaren went above and beyond when going through the paperwork with me today. Aaren was super patient with all my questions and answered them all at the fullest detail. I went in to finance my truck fro paperwork with me today. Aaren was super patient with all my questions and answered them all at the fullest detail. I went in to finance my truck from end of the lease and Aaren made me feel valued as a customer even though we decided not to go with another new vehicle! More

1. In 2017/2018, we were in search of a reliable vehicle for my husband and due to pressure from sales, and a mid-life crisis - my late and at the time disabled husband - bought a 2012 Camaro. I didn’t kno for my husband and due to pressure from sales, and a mid-life crisis - my late and at the time disabled husband - bought a 2012 Camaro. I didn’t know that this performance vehicle couldn’t be driven in winter d as I it pretty much sat in garage for 2-3 years. Erin Healy tells me that they do the just do a soft credit check on me - it was not. This was a the beginning of my credit getting flushed down the toilet 2. Lakewood calls us to refinance to lower payments and lower interest. I was happy with finance deal with Red Deer Finance company. Lakewood meanwhile bashes them. We end up refinancing. Manita Bains, Finance works not allow me to use my Treaty Status card on GST. She said it expired. My card did but not my treaty status. . I’ve since bought 3 vehicles where my treaty card was honoured for no GST. 3. We finally sold the Camaro in Fall 2020 to another dealership and purchased two new vehicles from this dealership. 4. My husband passed away earlier this year and I’m so happy that we got rid of the Camaro that I couldn’t drive and my husband rarely drove since he was usually in bed in pain or in hospital. Thanks for nothing Manita Bains and Lakewood Chev Olds! More

Very friendly atmosphere. I got the vehicle I wanted with the payments that my budget can afford with the payments that my budget can afford More

I’ve let this marinate for awhile now to see if the dealership actually for followed through on their promises but they have not. This was my worst vehicle buying experience by far. I purchased an in t dealership actually for followed through on their promises but they have not. This was my worst vehicle buying experience by far. I purchased an in transit truck that was listed on their website. Upon being informed of its arrival I was told it was ready for pick up anytime. So with being from 1.5 hours away I made arrangements to pick it up that evening. Only to arrive with no one expecting us, the truck had not been PDI, detailed, and some how had no paperwork prepared either and the finance person we were dealing with was unavailable, luckily I had copies on my emails. I spoke with The general manager the next day and was given an apathetic response. Said finance person then began to badger me for more information that they had missed on collecting prior to delivery and promised a gift card of some sort for the troubles. 8 months later still nothing. However my home town dealer has been amazing at picking up their slack More

Rayen is the best technician ever! So patient, so informative, and overall excellent! I’ll be coming back. informative, and overall excellent! I’ll be coming back. More

She's great explained everything very nice service! 10 outta 10!!! DJ was a great salesman he helped me get a good deal thank you outta 10!!! DJ was a great salesman he helped me get a good deal thank you More

Shady, sneaky and underhanded!My mother and I dealt with Shady, sneaky and underhanded! My mother and I dealt with Todd in the possible purchase of a 2009 Chevrolet Avalanche LS. Todd sent me a partial pic Shady, sneaky and underhanded! My mother and I dealt with Todd in the possible purchase of a 2009 Chevrolet Avalanche LS. Todd sent me a partial picture of the Mechanical Fitness Assessment all the while claiming what a fantastic vehicle this was. Ready for the road he said. Nothing wrong with this vehicle. When I examined the part of assessment paperwork I received it stated in plain English that there were major issues . The ball joint on one side was gone, the other side was going, the disc brakes and the rotors needed replacing, the windshield and the wipers needed replacing. When I brought this up to Todd he tried to downplay it, stating that it wasn’t that bad and definitely not as serious as the mechanic was making it sound. He stated again that this vehicle was in excellent shape and ready to go. I informed him that I was mechanically inclined and knew for a fact that this vehicle was not safe for the road, nor was it legal. It would not pass the safety inspection. I asked him if it was legal for him as a salesman and Lakewood Chev as a business to sell customers vehicles that were not legal or safe for the road. He laughed and said yes…as long as we inform them about the problems with the vehicle. I pointed out that he had just tried to rush my mother into purchasing this vehicle without informing her and that I’m pretty sure that’s illegal. He stated that he had provided us with the Mechanical Fitness Assessment. I told him that he hadn’t given me the complete report and where was the rest of it. He finally sent me the rest which listed everything the mechanic had to say about the vehicle. Kind of important I would say. When we pointed out all the repairs it needed he said we could repair all of those easy if we were mechanically inclined or he would have to charge us if Lakewood did the repairs. He finally came back with a quote of over $1600.00 to replace 2 ball joints, 2 rotors, and a set of windshield wipers. Extremely excessive. He has truly earned the title “Used Car Salesman” by demonstrating the very behaviours one expects from this sort. Shame on you for trying to screw a 78 year old woman! More

First time going to this dealership and all they saw were the dollar signs of what I was looking to trade off. The salesman was pushy, loud, overbearing, swore like a pirate and constantly talked over us. Th the dollar signs of what I was looking to trade off. The salesman was pushy, loud, overbearing, swore like a pirate and constantly talked over us. Then the manager had the gall to claim that my immaculately maintained truck needed several thousand dollars of repairs and offered me thousands below what it was worth, even trade in value. Never again will I ever consider that this dealership even exists. Complaint is being sent to GM Canada about this dealership. More

Recently purchased a used truck and had all the financing in place before the vehicle inspection was completed. When I called to see where they were at with the truck they took 4 hours to figure out who I wa in place before the vehicle inspection was completed. When I called to see where they were at with the truck they took 4 hours to figure out who I was and what truck I was buying. Finally Cory Bates to discuss the truck and he ended up hanging up on me. I was told it would be only a couple days to complete but it took a couple of weeks. When they finally delivered the truck it had an excessive amount dirt, hair and dog food in the truck as it was not properly detailed. The window tint that was on the truck the day I bought the truck was taken off of it. Overall a terrible experience and would not go back or recommend. More