"Recently purchased a used truck and had all the financing..."
Recently purchased a used truck and had all the financing in place before the vehicle inspection was completed. When I called to see where they were at with the truck they took 4 hours to figure out who I was and what truck I was buying. Finally Cory Bates to discuss the truck and he ended up hanging up on me. I was told it would be only a couple days to complete but it took a couple of weeks. When they finally delivered the truck it had an excessive amount dirt, hair and dog food in the truck as it was not properly detailed. The window tint that was on the truck the day I bought the truck was taken off of it. Overall a terrible experience and would not go back or recommend.
"Although service was great and we liked our sales rep we..."
Although service was great and we liked our sales rep we have become very disappointed in this dealership. They have a $500 referral program that they are not honoring. We have tried to contact our sales rep but he doesn't return our calls. Our friends that referred us purchased two SUVs within weeks and we purchased a new 21 Colorado. They can't be that hard up for the $500. I would not recommend a dealership that I can't trust to fulfill their promises.
"Garry took over my sale from Tomas, The two gentlemen..."
Garry took over my sale from Tomas, The two gentlemen made my purchase easy and kept me informed of the order status Garry walked me through the features prior to delivery.
Genevieve handled our finances flawlessly in an efficient manner.
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