Shady, sneaky and underhanded!
My mother and I dealt with Todd in the possible purchase of a 2009 Chevrolet Avalanche LS. Todd sent me a partial picture of the Mechanical Fitness Assessment all the while claiming what a fantastic vehicle this was. Ready for the road he said. Nothing wrong with this vehicle. When I examined the part of assessment paperwork I received it stated in plain English that there were major issues . The ball joint on one side was gone, the other side was going, the disc brakes and the rotors needed replacing, the windshield and the wipers needed replacing. When I brought this up to Todd he tried to downplay it, stating that it wasn’t that bad and definitely not as serious as the mechanic was making it sound. He stated again that this vehicle was in excellent shape and ready to go. I informed him that I was mechanically inclined and knew for a fact that this vehicle was not safe for the road, nor was it legal. It would not pass the safety inspection. I asked him if it was legal for him as a salesman and Lakewood Chev as a business to sell customers vehicles that were not legal or safe for the road. He laughed and said yes…as long as we inform them about the problems with the vehicle. I pointed out that he had just tried to rush my mother into purchasing this vehicle without informing her and that I’m pretty sure that’s illegal. He stated that he had provided us with the Mechanical Fitness Assessment. I told him that he hadn’t given me the complete report and where was the rest of it. He finally sent me the rest which listed everything the mechanic had to say about the vehicle. Kind of important I would say. When we pointed out all the repairs it needed he said we could repair all of those easy if we were mechanically inclined or he would have to charge us if Lakewood did the repairs. He finally came back with a quote of over $1600.00 to replace 2 ball joints, 2 rotors, and a set of windshield wipers. Extremely excessive. He has truly earned the title “Used Car Salesman” by demonstrating the very behaviours one expects from this sort. Shame on you for trying to screw a 78 year old woman!