Island Ford Superstore

Amazing Customer Service From the moment we pulled in and met Sandra, we knew we were in good hands. I noticed a couple things on our test drive and her Manager Dan came out From the moment we pulled in and met Sandra, we knew we were in good hands. I noticed a couple things on our test drive and her Manager Dan came out and assured us my concerns would be fixed. (We were buying a used vehicle) He kept to his word and we were exstatic with the way he handled our purchase. Our sales associate Sandra, took her time with us and we never felt pressured at all. Her goal was to make sure we were happy with our purchase. I would highly recommend Sandra as a sales associate, she was an absolute pleasure to work with and made the whole experience enjoyable. A big kudo's to Dan and Edie as well. Everything flowed easily for us and all the staff were remarkable. A fabulous team for sure! I will only buy our vehicles from Island Ford from now on as there is no comparison on how we were treated compared to other car dealerships. Huge Thanks!! And Congrats to a job well done!! The Thomson's More

Top Notch caring guy Dave is a one of a kind when it comes to car salesmen!!!! He cares about each one of his customers as if they were his only customer and goes the extr Dave is a one of a kind when it comes to car salesmen!!!! He cares about each one of his customers as if they were his only customer and goes the extra mile to ensure they get the very best price possible for the purchase as well as the trade in. All of our family have dealt with Dave for a number of years and will continue to do so with confidence. We have recommended him to our friends because we know he will always come through and our friends will be happy with their purchase. Thanks Dave for yet another great deal More

More than satisfactory experience! On entering the dealership, we were immediately greeted and welcomed by Dave. He was most helpful in our search for a new vehicle. He was knowledgeabl On entering the dealership, we were immediately greeted and welcomed by Dave. He was most helpful in our search for a new vehicle. He was knowledgeable and answered our questions. If he wasn't sure, he asked a colleague or management. We never felt pressured. In the end, he directed us to, and we chose a Ford Escape Titanium. We are excited to drive this great vehicle. We would highly recommend Dave when considering a new vehicle. The Ford team work well together and bend over backwards to please. More

Friendly, helpful sales experience. Sandra came over within a couple of minutes of my arrival. She was very friendly and knowledgable. I had gone with the intention of test-driving one c Sandra came over within a couple of minutes of my arrival. She was very friendly and knowledgable. I had gone with the intention of test-driving one car (and not even buying that day) but ended up buying a newer, more expensive one there and then, because the deal was good and the financing was affordable. Sandra and the other staff were helpful throughout and I didn't feel like I was rushed at all. There were a couple of cosmetic issues that were quickly sorted out by the store and I love my new car. More

His and her vehicles My spouse and I dealt with Ivan Phan. We felt he went above and beyond our expectations! He was there until the bitter end :) We love our cars and enj My spouse and I dealt with Ivan Phan. We felt he went above and beyond our expectations! He was there until the bitter end :) We love our cars and enjoyed our overall experience. Thanks everyone for everything! More

Trading Up Once Again I have dealt with a few different Ford dealerships (I would only buy a Ford), and this dealership by far is the best one out there. Sandra seen my on I have dealt with a few different Ford dealerships (I would only buy a Ford), and this dealership by far is the best one out there. Sandra seen my on the lot and asked me what I was looking for. I told her they didn't have what I needed, and she proved me wrong right away. She led me to the car I wanted and it was perfect. She sold me on the car without pushing me, and left me to go home and think about it, but also invited me to take a test drive. I brought the wife in to look and drive it, and we were hooked. Sandra encouraged us to look at all the upsides to making the trade, but never made us feel like it was going to make or break her career....No pressure sales lady. She's very pleasant, friendly, knowledgeable, and a bubbly personality. Once we made up our minds, the rest of the process was painless and easy. Sandra made the whole deal a pleasure. We traded 2 vehicles in on a beautiful 2016 Mustang GT Premium Coupe. The very pleasant and helpful Bernadette helped with a lot of questions and a little string pulling. Matthew made all the numbers work with financing, and Chris made the final steps of the mountain of paperwork seem like a small hill. We have dealt with this dealership many times when it was Ken Evans, and a couple times as Island Ford. Every time makes us sure that we don't want or need to deal anywhere else. We have worked with some sales people who are no longer here in the past, as well as working with Chris Tarala when he was a salesman, Bernadette Scudder, Edie Lange, Bryan Flynn, and countless others in the background I'm sure. They are all a pleasure to work with. I must also add that through all the different vehicles we have had, the limited number of times we have needed service or warranty, it has always gone smooth, with no problems. Service department is equally friendly and helpful. Bottom line here is that this dealership goes above and beyond to make you happy, and make your buying experience easy and painless. I haven't met anyone at this dealership who isn't willing to go above and beyond. Go ahead and shop with confidence here that you are in good hands and will be treated fairly. More

Amazingly easy !! After a horrible 1st time dealer ship experience over at GM motors in Duncan. Ivan said he could help me over at Ford. He did more than help me he got After a horrible 1st time dealer ship experience over at GM motors in Duncan. Ivan said he could help me over at Ford. He did more than help me he got me into a great car, at a great price. I am so happy that I don't think words are enough to explain it lol. Thank you so much Ivan!!!!!! Highly recommend Ivan and Ford in Duncan! More

Simply outstanding David is the most genuine man you will ever meet. He sincerely wants to make your experience the best it can be. I take a lot of time to analyze inf David is the most genuine man you will ever meet. He sincerely wants to make your experience the best it can be. I take a lot of time to analyze information to make a decision. Dave was patient and understanding, he listened closely to what I wanted,provided me with the information I needed and then made it happen. I am grateful to have been able to work with Dave, my new F150 is awesome and I couldn't be happier. Ray More

First Brand New Car! I bought my first car, a used Ford Fiesta, from this dealership (back when it was Ken Evans Ford). When I felt like I was beginning to outgrow my smal I bought my first car, a used Ford Fiesta, from this dealership (back when it was Ken Evans Ford). When I felt like I was beginning to outgrow my small car I went back to Island Ford to find a car that would better fit my lifestyle. Sandra had sold my parents a truck a couple years earlier, and when they told me about how much they liked her I knew exactly which person to ask for! I told Sandra what I was looking for in a car, a bigger, upgraded hatchback, and my budget and she was able to find me a brand new 2015 Ford Focus with monthly payments that would work for me. I got a great offer for my trade-in Ford Fiesta too! I couldn't be happier with my new car. With my budget, I never thought that I would be able to own a brand-new car but they really made it work for me. I love my ford focus, but if I ever do find myself outgrowing this new car I know that I will go back to Island Ford to find my next one. Highly recommend this dealership and Sandra. Excellent service. More

Dave Faithfull Ford Dealership! Yesterday went in with a 2014 and out with a gorgeous 2016 F- 150. Even under physical limitations (ankle/tendon) Dave performed his MC Hammer like mo Yesterday went in with a 2014 and out with a gorgeous 2016 F- 150. Even under physical limitations (ankle/tendon) Dave performed his MC Hammer like moves and had me out of the dealership in a timely fashion. Like always THRILLED with my latest truck. I really believe that Ford should name a dealership in Dave Faithfulls' name as I never say I'm going to Ford- going to see Dave. I recommend him to everyone I can and will continue to do so. I look forward to seeing Edie as well. She is awesome and those two really make the whole experience exceptional!! I truly look forward to seeing them. We've been going steady for over 16 years now. Most of all my Great Dane "IVY" loves her new ride! Year after year......... Blue Jean really makes her eyes pop. Thank you again Dave and Edie!! More