Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Probably the Best Salesman in the World Dave is are go to guy at Ford he listens to our needs as a company and always suggests the best car for us at the best price. His passion and knowledg Dave is are go to guy at Ford he listens to our needs as a company and always suggests the best car for us at the best price. His passion and knowledge of Ford products is incredible, he continually goes above and beyond for us as a customer after the sale is complete. I wish I could give him an extra star because honestly 5 stars are not enough for this dedicated employee that is customer service focused that is a rarity now a days. More
Excellent from start to finish! The sales experience was awesome, informative, easy, and they made me feel like they actually cared about my needs. The staff was professional and ver The sales experience was awesome, informative, easy, and they made me feel like they actually cared about my needs. The staff was professional and very attentive to all details and I'm confident this experience with Island Ford will guarantee my decision for future purchases. The salesperson David Faithfull is a very professional person to deal with and I will recommend him and the dealership to anyone looking for a new or used vehicle! More
No stress/No pressure I met Dave 8 years ago. I was taking my escape into the service department. I was thinking of purchasing a new f150. I was chatting with the ser I met Dave 8 years ago. I was taking my escape into the service department. I was thinking of purchasing a new f150. I was chatting with the service rep(Deanna) about how I would just like to be able to deal with a sales rep. that sticks around for more than a couple years. Someone who is genuine. I asked if she could if there were any sales reps at this dealership she would recommend. This is where I met Dave. I have just purchased my third truck from Dave. Dave treats you like a friend rather than a business tranaction. Their is no secrets. We have sat down together, looking at his computer screen, while we built each of the three factory order trucks I have purchased from him over the last 8 years...agreeing on a price together, with no hidden agenda. I would recommend Dave to any and all. I will continue to purchase trucks from Dave exclusively. Love my new F350. Thanks Dave. More
Getting what you want. I know what I want. I don't have much time for large words, or evasiveness. Sandra not only got me the vehicle I wanted, but ensured that it was at th I know what I want. I don't have much time for large words, or evasiveness. Sandra not only got me the vehicle I wanted, but ensured that it was at the price point I requested. She was helpful and efficient, at the same time as being personable and reasonable. After I purchased the vehicle she contacted me to ensure I was happy with my purchase. This experience was MUCH better than any of the dealerships or salespersons I have worked with. I encourage you to go see Sandra for your next vehicle. More
Ryan's my man ! ! ! Island Ford did not have the car I wanted, but Ryan persisted and did find (in Princeton) the car I wanted --- a new 2016 ruby red Mustang convertible Island Ford did not have the car I wanted, but Ryan persisted and did find (in Princeton) the car I wanted --- a new 2016 ruby red Mustang convertible. Great sleuthing. We did encounter a small hiccup, but it was handled as speedily and efficiently as possible. I don't judge companies or people by the hiccups, but rather on how they take care of them. Island Ford and Ryan's support staff are the best. Thank you for a positive car acquisition experience. More
Great Service Dave is a great guy to deal with when purchasing a new vehicle. He took the time to listen to our needs and helped us pick a great new vehicle. Dave is a great guy to deal with when purchasing a new vehicle. He took the time to listen to our needs and helped us pick a great new vehicle. More
Very Professional! Dealing with Janette was an absolutely positive experience. I had a lot of questions after purchasing our new Ford F350. Janette was open and honest a Dealing with Janette was an absolutely positive experience. I had a lot of questions after purchasing our new Ford F350. Janette was open and honest and really laid it all out there for me. I am so thankful that I bought the pre paid service plan for the Diesel truck. Without Janette I would be out of pocket thousands of dollars over the span of a few years! Thank you! More
Excellent Service Dave, really went the distance to look after my requests onto the purchase of my new F-150. He took the time to listen to my requirements, and really Dave, really went the distance to look after my requests onto the purchase of my new F-150. He took the time to listen to my requirements, and really went above and beyond to make it happen. I would recommend Dave to anyone. He really cares More
Positive Purchase Experience We came in and dealt with Ivan - was super helpful and zero pressure. They took care of us and made the experience a super positive one. We'd recommen We came in and dealt with Ivan - was super helpful and zero pressure. They took care of us and made the experience a super positive one. We'd recommend and likely return again for the next vehicle. More
Easy and fast Was looking for vehicle on line and made first contact with Devann. She was very helpful and knowable as to what vehicles were on the lot. From once I Was looking for vehicle on line and made first contact with Devann. She was very helpful and knowable as to what vehicles were on the lot. From once I test drove to purchase was about an hour. Very happy with the process and will do it again in the future. More