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Island Ford Superstore
Duncan, BC
1,168 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley.
Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,168 reviews
December 12, 2016
Always good. This dealership is the only dealership that I will ever buy from, and also the only one that I will ever recommend. It is an excellent environment aro This dealership is the only dealership that I will ever buy from, and also the only one that I will ever recommend. It is an excellent environment around there. Keep up the friendly atmosphere. More
by jhird1000
Employees Worked With
Derren Jesson, Susie Irvine, Ryan Provencal
December 12, 2016
Brandon Nothing but issues dealing with this dealership, I would not recommend this dealership to anyone. My Issues started with them right after they sold m Nothing but issues dealing with this dealership, I would not recommend this dealership to anyone. My Issues started with them right after they sold me my f150. More
by Brandon
Employees Worked With
Ryan Provencal
December 12, 2016
Excellent from start to finish! Thanks to Ryan Provencal at Island Ford for the great service when I recently got my new vehicle. He was Professional and very helpful which made my d Thanks to Ryan Provencal at Island Ford for the great service when I recently got my new vehicle. He was Professional and very helpful which made my decision even easier! More
by RW Snyder Pacific Cabinets
Employees Worked With
Ryan Provencal
December 12, 2016
Excellent local dealership Good service at this dealership. All staff including sales, service and support staff, were helpful but not smothering. All were patient not pushy. In Good service at this dealership. All staff including sales, service and support staff, were helpful but not smothering. All were patient not pushy. Informative and friendly More
by pottsjl13
Employees Worked With
Ryan Provencal
December 11, 2016
Dave's The Best Dave Faithful; best salesman, no pressure and always the best price. If you need a vehicle he's your guy, my family has purchased four vehicles over t Dave Faithful; best salesman, no pressure and always the best price. If you need a vehicle he's your guy, my family has purchased four vehicles over the last 10 years. More
by Sandra, Shawnigan Lake
Employees Worked With
December 11, 2016
Island ford Ivan was the easiest salesman I have ever dealt with. He was very thorough and went far and above to help me. I give him a gold star! Ivan was the easiest salesman I have ever dealt with. He was very thorough and went far and above to help me. I give him a gold star! More
by Lisa lee
Employees Worked With
Other Employees :
Dan Spicer, Chris Tarala, Ryan Provencal, Ivan Phan
December 11, 2016
Extremely happy - Seth Rybchuk Ryan was incredibly helpful and extremely kind. He has helped me buy two vehicles a ford explore and a Ford pick up I absolutely love both my vehicle Ryan was incredibly helpful and extremely kind. He has helped me buy two vehicles a ford explore and a Ford pick up I absolutely love both my vehicles. More
by Truck man 77
Employees Worked With
Ryan Provencal
December 11, 2016
F-250 and Ryan Provencal Excellent experience from start to finish, Ryan was fantastic and my new truck rocks! I would recommend Island Ford to anyone looking for a new vehicl Excellent experience from start to finish, Ryan was fantastic and my new truck rocks! I would recommend Island Ford to anyone looking for a new vehicle, thanks! More
by Paul from Galiano
Employees Worked With
Chris Tarala, Ryan Provencal
December 10, 2016
Great team Dealt with my online enquiry with quickly. Throughout the process, showed the utmost professionalism without being intrusive as most sales person are Dealt with my online enquiry with quickly. Throughout the process, showed the utmost professionalism without being intrusive as most sales person are wont to. At the dealership, the actual person that showed me around was a picture of respect, courtesy and patience. And the icing on the cake was the price!..... More
by Greg
Employees Worked With
Ryan Provencal, Jesse Hore
December 10, 2016
Excellent sales support from Ryan Provencal. I received excellent service from Ryan Provencal both online and at the dealership. His knowledge was helpful, I never felt rushed and he organized th I received excellent service from Ryan Provencal both online and at the dealership. His knowledge was helpful, I never felt rushed and he organized the delivery of my vehicle promptly. I felt that he valued me as a customer at all times. More
by Upislander
Employees Worked With
Ryan Provencal
