Harris Mazda

We had a great experience purchasing our first mazda from Tyler Polywkan at Harris Mazda. Tyler was extremely knowledgeable about all the vehicles we had enquired about and was very patient with us as we tri Tyler Polywkan at Harris Mazda. Tyler was extremely knowledgeable about all the vehicles we had enquired about and was very patient with us as we tried a few cars over two days to make up our minds. He took the extra time to help us figure out the right vehicle for us. I highly recommend working with Tyler - thanks for all your help! More

Dropped my vehicle off Monday morning, it was expected to be ready by Monday evening. I couldn’t pick up until Tuesday morning. I called Tuesday morning to let the staff know I wouldn’t be in until noon. Not be ready by Monday evening. I couldn’t pick up until Tuesday morning. I called Tuesday morning to let the staff know I wouldn’t be in until noon. Nothing was mentioned at that time that my car was not ready. I arranged for a ride into Nanaimo from out of town to find my car was not ready, it was still on the hoist. Communication was awful. I let the staff know I was unhappy about this, and I was told “we are short staffed” and “what do you want from us?” A half-assed “want lunch?” was offered. I was not contacted again until Wednesday afternoon. I managed to get a ride into Nanaimo again, picked up my car. They were able to take some money off the bill, I did appreciate that. As soon as I left and got to highway speeds, my car violently vibrated. I had to book another appointment and come back the next day. I missed work that evening due to these events. Also noticed the tint peeling in the back window I had mentioned was quite poorly “repaired”. I brought the car back Thursday morning (now a 4 day ordeal) and they were able to rebalance the tires which solved the vibrating, I mentioned now for the 3rd time about the peeling tint and it was AGAIN ignored. I cannot in good conscience recommend this service department to anyone. Quite unhappy with the service, communication, and outcome. More

I bought my first new vehicle from Tyler at Harris Mazda the other day. It was incredible service, and he did a great job of listening to my wants/needs and accommodating them. The whole process was smoot the other day. It was incredible service, and he did a great job of listening to my wants/needs and accommodating them. The whole process was smooth and efficient moving through each departments. I was in and out with a brand new vehicle within 3 hours. Thank you so much, I highly recommend Harris Mazda, Tyler, and the rest of the team! More

Wonderful service from Tyler. Our amazing new Mazda CX-30 arrived on time and Tyler honored the "walk out the door" price quoted 4 months ago. Great information and support. No pr Our amazing new Mazda CX-30 arrived on time and Tyler honored the "walk out the door" price quoted 4 months ago. Great information and support. No pressure. No unexpected costs. Thanks Tyler and Harris Mazda. More

Tyler worked do hard to get us into our dream car. Everyone at the dealership was so friendly and positive. Everyone at the dealership was so friendly and positive. More

We're very pleased with our recent purchase of a 2023 CX5 at Harris Mazda! All of the staff are great and welcoming Tyler Polywkan helped us find exactly what we were looking for and went above and beyond t at Harris Mazda! All of the staff are great and welcoming Tyler Polywkan helped us find exactly what we were looking for and went above and beyond to make us feel at home. Many thanks Tyler. More

Excellent service. Everyone was so helpful, friendly and honest. Would definitely recommend Harris Mazda to anyone looking for a vehicle! Everyone was so helpful, friendly and honest. Would definitely recommend Harris Mazda to anyone looking for a vehicle! More

Ripped off my 81yr old father, gave him nothing for a trade in and than sold him way over priced lemon, plus sold him a warranty package for $7500!! A man with very bad credit was given a 7yr loan that t trade in and than sold him way over priced lemon, plus sold him a warranty package for $7500!! A man with very bad credit was given a 7yr loan that took 1/4 of a monthly pension from a senior. You people have no morals, will screw over anyone to make a buck. Shame on this business. More

George was a great help getting me into my new vehicle. The entire harris mazda team worked hard to get me into the car I wanted and needed. Thanks for everything! The entire harris mazda team worked hard to get me into the car I wanted and needed. Thanks for everything! More

I recently had the pleasure of working with George Ng at Harris Mazda and I can confidently say that he provided exceptional service throughout the entire car-buying process. From our very first interaction Harris Mazda and I can confidently say that he provided exceptional service throughout the entire car-buying process. From our very first interaction, George was professional, friendly, and attentive to my needs. He took the time to understand my preferences and budget, and was able to recommend the perfect vehicle for me - a 2023 Mazda CX-5. Throughout the test drive and negotiations, George was patient and informative, making sure that I had all the information I needed to make an informed decision. Even after the sale was complete, George went above and beyond to ensure that I was satisfied with my purchase. He followed up with me a few days later to see how everything was going and to answer any questions I had. Overall, I highly recommend George Ng to anyone in the market for a new or used car. His professionalism, knowledge, and customer service skills are top-notch, and he truly made my car-buying experience a positive one. Thank you, George and Harris Mazda! More