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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,177 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,177 reviews

April 16, 2022

Paige was very helpful and friendly. Her customer service was awesome. Thank you Paige for your help. Madison was also awesome to deal with. More

by joannewo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Teri was absolutely amazing! ! Very knowledgeable, personable and not pushy! Would totally recommend her if you’re looking for a car! The manager and Micheal in finance made it a More

by tdudra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Amos-Rush
March 31, 2022

Great atmosphere with great people. Had lots of laughs and fun times. Covered all my needs and very accommodating 😁 More

by Travis_braun
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Krahn
March 30, 2022

Amazing experience, Franklin was informative and friendly. I will be recommending Franklin and GP Volkswagen to my friends and family! More

by Tsipma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

My husband and I were shopping for a new family vehicle with our baby and we had a great experience. The dealership and our salesperson were very knowledgeable, helpful and accommodating. The initial thoug More

by Lisashanny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deniz Baykal
March 29, 2022

teri was phenomenal to deal with while buying my first vehicle! i had an amazing time with her & an awesome experience. a huge thanks to her and the volks team ! they truly are the best in town!! i will More

by shelbygoodine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

Paige has been amazing! Every time I come in, I'm greeted with a smile and all the staff is very helpful! Paige has helped our family hugely, but she continues even after More

by Alexis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hogan and Bryan Loewen need to be added for a 5star review. They're awesome too!, Kari Lavers, Daniel Bartlett
March 19, 2022

Patrick is the man you want talk to about buying a vehicle! Super knowledgeable, honest and friendly! More

by Lenentine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Papineau
March 13, 2022

Super easy to deal with! Such kind and down to earth people making it the best experience. More

by ashton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

I am very disappointed in the service I receive at GP Volkswagen. They have outright lied to me about warranties and there is one issue that is 1.5 years old that has not been resolved yet. I love the v More

by San1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcy Burrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that you felt we let you down. Grande Prairie Volkswagen does have to follow the policies and procedures set forth by Volkswagen Canada, regarding warranty claims. We would like to learn more about your concerns and how we can assist to work toward resolutions and ensure your satisfaction. Kindly contact the General Manager, Darcy Burrell at 780.532.7222 or via email at dburrell@gpvw.ca . Thank you for bringing your concern to our attention as it is Grande Prairie Volkswagens intention to provide the best customer experience possible 100% of the time.

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