Franklin Manyika

Grande Prairie Volkswagen responded

Hello gerberprim, Thank you for your feedback and the high marks on our service workmanship and transparency. It's great to know you appreciated the cleanliness of your vehicle post-service. We understand the importance of communication, and we apologize if we missed the mark in proactively reaching out to you regarding your vehicle's maintenance. Your experience helps us improve, and we'll ensure to prioritize communication to better serve your needs next time. Thank you for choosing us for your service needs, and we look forward to serving you again with the attention to detail you deserve. Warm regards, The Service Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Brittney Thank you so much for sharing your experience with Franklin and the team. It's truly rewarding to hear that he has been recognized for his welcoming attitude and expertise. We understand that a non-pushy approach creates a comfortable environment for our clients, and we're thrilled to see that reflected in your visit. We appreciate your recommendation and look forward to providing the same level of service to anyone you send our way. Our goal is always to ensure you leave our dealership feeling fully supported and satisfied. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello, We can't thank you enough for your delightful feedback! It's truly rewarding to hear that Franklin made your car shopping experience enjoyable. Our team takes pride in listening to our customers and helping them find exactly what they need. It's great to know that we've lived up to this commitment with you. Enjoy every moment with your new car, and remember, we're here whenever you need us. Thank you for choosing us for your automotive needs! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear concyrukobo, Thank you for reaching out with your review. We're thrilled to hear about your positive experience with Franklin and our team. It's wonderful to know that our commitment to professionalism and customer service has been so well received. We aim to provide a seamless and enjoyable experience for every customer, and it's affirming to hear that we've succeeded in doing so for you. Your recommendation means the world to us, and we're here for any of your future automotive needs. Drive safely, and enjoy your new vehicle! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Rainie, Thank you for your glowing review and for highlighting the professionalism and respect you experienced at our dealership. It's gratifying to know that our efforts to maintain a welcoming and judgment-free environment are resonating with our valued customers. Your satisfaction is our priority, and we're delighted that you've always had fulfilling visits. The team, especially Brad, Franklin, Manharan, and Chloe, are grateful for your recognition and look forward to your next visit. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Lshnaltz, Thank you so much for your glowing review! It's wonderful to know that Franklin has consistently provided you with exceptional service, ensuring that you feel valued and respected throughout your car buying journey. Our team takes pride in offering a relaxed and transparent experience, so it's gratifying to hear that your time with us has been so positive. We are committed to upholding these standards and look forward to serving you again. Warmest regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear josphino, It's truly rewarding to receive such high praise from you! Knowing that you regard us as one of the best dealerships you've engaged with is a tremendous compliment. We're delighted that our team, including Madison Stoddart, Paige Shelton, Franklin Manyika, and Sarah Taylor, was able to assist you efficiently and make your truck purchase a swift and satisfying experience. Your recognition of our sales staff's efforts and your intention to return for your future vehicle needs are deeply appreciated. We strive to make every customer's experience as positive as yours, and we can't wait to welcome you back when you're ready for your next vehicle. Thank you once again for your kind words and support. We look forward to seeing you again! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear josphino, We are incredibly grateful for your fantastic review! It's wonderful to hear that our staff, including Paige Shelton, Franklin Manyika, and Sarah Taylor, were able to assist you so efficiently and that you found our service to be professional and transparent. Getting you into the truck you wanted in a timely manner is exactly the kind of experience we strive to provide. Your high praise and recommendation are greatly appreciated and motivate us to continue offering top-notch service. Thank you for choosing Grande Prairie Volkswagen, and we look forward to the opportunity to assist you again in the future. It's our pleasure to work with such valued customers like you. Warmest regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

@roman.elazar, Thank you for the fantastic review and for the five-star ratings across the board! We're thrilled to hear about your positive trade-in experiences and that you've found our team, especially Teri Lorenzen and Franklin Manyika, to provide friendly and courteous service. It's our goal to ensure a smooth and hassle-free process for our customers, and we're delighted to know we have met this mark with you. We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs. Warm regards, Nathan Wheeler Grande Prairie Volkswagen