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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
934 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 934 reviews

May 02, 2024

Staff were really friendly and helpful. Got me into the vehicle I wanted really fast More

by Creardon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

Great customer service, well exceeding expectations. Highly recommend checking with Navpreet if you’re in the market for a new vehicle.Thank you.😊 More

by Rkk
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

Originally quoted me a very high interest but after a bit of negotiation we found a deal. Salesman were nice and the finance lady was helpful More

by braidenw100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Thanks a lot Sarah for your advise & support to have best suv for my family. Volkswagen atlas become part of my family now More

by gunnaaz2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Grande Prairie Volkswagen responded

Dear Gunnaz2018, We are absolutely thrilled to hear about your positive experience with Sarah and our team. It's fantastic that your family found the perfect Volkswagen Atlas and that you felt fully supported throughout the process. We believe that every member of our team is part of the journey in making a vehicle not just a purchase, but a cherished addition to the family. Thank you for trusting us with such an important decision, and remember that we're here whenever you need any further assistance or advice. Enjoy every adventure in your Atlas, and welcome to the GP Volkswagen family! Warm regards, The GP Volkswagen Team

Helpful
April 26, 2024

I we came to the dealership to look for a new vehicle and we were met by Navpreet in sales.She proved to be very knowledgeable about the VW product. We found her to be pleasant to deal with which culmin More

by gerzuidgp
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Grande Prairie Volkswagen responded

Dear Gerzuidgp, We're absolutely delighted to hear about your positive experience at our dealership. Thank you for highlighting Navpreet's knowledge and the level of service she provided. It’s wonderful to know that she was able to assist you effectively and make herself available for any questions or concerns you had. Your satisfaction is our top priority, and we're glad that we could meet your vehicle needs in a manner that made you feel cared for and valued. We're here whenever you need us and are grateful for the chance to serve you. Looking forward to your next visit. If there’s anything more we can assist you with, please feel free to reach out. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
April 26, 2024

Grande Prairie Volkswagen dealership offers exceptional customer service. Their knowledgeable and attentive staff made my visit enjoyable. Clean facilities added to the positive experience. Highly recommen More

by Stella
Recommend Dealer
Yes
Employees Worked With
Brad Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Grande Prairie Volkswagen responded

Dear Stella, Thank you so much for taking the time to share your wonderful feedback. We are over the moon to know that our commitment to exceptional customer service and a knowledgeable team made your visit enjoyable and hassle-free. Cleanliness, attentiveness, and a positive atmosphere are priorities we hold dear to ensure a superb experience for every client. Logan and Brad are certainly thrilled to be recognized for their efforts, and they, along with the rest of our team, look forward to welcoming you back in the future. Until then, if there's anything more we can do for you, please don't hesitate to reach out. Warm wishes, The Team at Grande Prairie Volkswagen

Helpful
April 25, 2024

Easy to work with. Accommodating. Upfront with cost and has nice swag. Doesnt hide anything. More

by jarrett93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Grande Prairie Volkswagen responded

Hello Jarrett, Thank you for taking the time to share your positive feedback! We're thrilled to hear about your smooth experience at Grande Prairie Volkswagen. It's always a pleasure to hear when our team's dedication to transparency and accommodating service shines through. Enjoy the new swag, and remember, we're here for all your future automotive needs. Your recommendation means the world to us! Warm regards, The Grande Prairie Volkswagen Team

Helpful
April 24, 2024

I have issues with my 2024 Atlas. I honestly think the dealer knew about the issues but never told me. It’s always about selling more vehicles, I know for a fact Volkswagen Canada More

by stephanveraart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

Grande Prairie Volkswagen responded

Dear Stephan, Thank you for bringing your concerns to our attention. We want to extend our sincerest apologies for the frustration you’ve experienced with your 2024 Atlas. We are currently aware of a few similar cases and are actively working with Volkswagen Canada to find a resolution. We want to assure you that resolving these issues is a priority for us. As soon as we have a concrete solution, we will immediately reach out to make things right. Your satisfaction and trust in our dealership are of the utmost importance. We value your patience and understanding as we work through this, and we are committed to restoring your confidence in our service. Warm regards, Grande Prairie Volkswagen Team

Helpful
April 23, 2024

The service department is exceptional. I am always impressed by the communication and care. The sales department is helpful and keeps in mind my wants and needs. More

by Bhein39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you so much for your glowing review! We are absolutely delighted to hear about your exceptional experience with our service department. Knowing that you found our communication and care to be impressive truly warms our hearts. Your kind words affirm the hard work we put in every day, and we're so glad you feel listened to and cared for. Your satisfaction is our top priority, and your endorsement means the world to us. Thank you for choosing us for your automotive needs, and we look forward to serving you for many more years to come! Warmest regards, The Team at Grande Prairie Volkswagen

Helpful
April 19, 2024

Paige was amazing very patient knowledgeable, kind I would definitely recommend Volkswagen and her to everyone More

by Josh Mcdonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Grande Prairie Volkswagen responded

Hi Josh, It's a joy to see your positive feedback about Paige and your experience! We're thrilled to know that her patience and knowledge made your visit a memorable one. It's recommendations like yours that highlight the dedication we have to our customers. We're honored by your recommendation and would love to continue providing great service to awesome customers like you. Thanks again! Best regards, The Team at Grande Prairie Volkswagen

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