On Saturday I had an appointment at 11 am. I was driving two hours from my town to GP. I came with my wife there at 10:40 am. My Volkswagen finally got to the service at 3 pm. It had some electronic problem with brakes. Mechanically it worked, but always did some sound and showing error on parking brakes button. It was possible to fix just at the dealership with the special computer.Around 4 pm I finally heard something about my vehicle from the service. The lady at the service front desk told that my tire is blocked, because when the mechanic add the computer. it blocked the weal and I need to find a car rental and drive on it at home. Are you seriously? I was driving 2 hours to come to the dealership where should work professionals, who will fix my car. I did not want to wait 6 hours, after to find out that I need to pay 220$, rent a car and go home and after come back, when GP service will find out how to fix my car. On my luck, I knew the car better then professional Volkswagen mechanic and easily unblocked the weal. Payed for nothing and went home so disappointed. I would never recommend this place and would never come back.
Sales employees were very nice, I know it because talk to them while waiting, but service once again was overfull. I can not understand how was possible to hire someone to fix Volkswagen cars, who elementary does not know all secrets of Volkswagen.