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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,269 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,269 reviews

February 09, 2019

My new Murano Thanks to my Salesman Colton who was absolutely fantastic and knowledgeable. He didn’t make me feel like a number, he actually took the time to talk t More

by My new Pathfinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Lehoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Falls , Dustin Leslie
Jun 20, 2022 -

My new Pathfinder responded

My salesman Branden was so very helpful, even more knowledgeable and informative than I could have asked for and explained everything in detail to me. He made sure all my questions were answered and took as much time that was needed for me to make sure I understood everything. Branden is so friendly and funny, and went out of his way to get extras for the sale. When you go to Grande Prairie Nissan, go see Branden, you won’t be disappointed in the service you receive!!!

February 08, 2019

It was pretty good She was great help.Everything was explained in an organized way.I would refer my friends to this dealership and to her.Thanks.It was a great experienc More

by Sarvinder6589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
February 08, 2019

Great Experience Agniezska was great to deal with and knows the product well. Didnt pressure us, highly recommended. The whole process was very easy and comfortable, l More

by Aza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
February 07, 2019

Great people First time for me buying a new vehicle and had a great experience dealing with Ahmed El Tayeb. I would recommend these people to anyone. They all work More

by Mrtravisb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Eltayeb, Dustin Leslie
February 07, 2019

Amazing service! Aggie and all the staff at Nissan were so amazing! I initially went in with my boyfriend to get him a new vehicle and I ended up getting into a my fir More

by Makenna Andruszko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agnieszka Duras-Kamau
February 07, 2019

Extremely pleasant experiance "I have had an extremely pleasant experience working with Ahmed El Tayeb and the staff. They were extremely helpful with all of my questions and I nev More

by graymouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Shakotko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Deacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kierstyn Otterman, Ahmed Eltayeb, Chris Falls, Khoal O'Neill
February 05, 2019

Came in with a Pathfinder left with a Titan This is the second time we have purchased a vehicle through Jason. He is always so friendly and helpful. We have never felt pressure from him and we h More

by Jodie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gillett, Dustin Leslie
February 02, 2019

Say No to Nissan I am so disappointed at the service of GP Nissan. This is the second issue I've had with them. I have bought 3 vehicles from them. They are Great a More

by Angela413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Deacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience in our service department with regards to you being hung up on. We have addressed this concern. We are sorry that you are experiencing issues with your Rogue during these extreme cold weather. It was brought to our attention last week that some of the Rogues are having some issues with in these radical cold temperatures. As explained, we are doing our very best to work with Nissan Canada to expedite the repair and fix for this. I am sorry that you have declined my offer to have your vehicle towed to Grande Prairie Nissan at no expense to you. Should you change your mind and wish to have your vehicle towed to our dealership please contact the General Manager directly, as he will arrange payment so that you will not be out of pocket for the towing cost. It is our sincere hope that you will give us the opportunity to earn your trust and business back. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

January 30, 2019

Great Experience Wow....could not get better service anywhere - sales, management, finance, service, each individual played a role and did their absolute best and more More

by Bonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Eltayeb
January 29, 2019

Great Service I had a fantastic experience purchasing my 2018 Nissan Frontier from Paige at GP Nissan. Paige greeted me outside on the coldest winter day we have h More

by Jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Nutting
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