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Grande Prairie Nissan
Grande Prairie, AB
2,273 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE!
Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,273 reviews
February 05, 2019
Came in with a Pathfinder left with a Titan This is the second time we have purchased a vehicle through Jason. He is always so friendly and helpful. We have never felt pressure from him and we h This is the second time we have purchased a vehicle through Jason. He is always so friendly and helpful. We have never felt pressure from him and we have looked several times in the past year or have inquired and ‘kicked tires’ and not once did Jason ever make us feel like we were wasting his time. We ended up purchasing this truck unexpectedly and couldn’t be happier with it or Jason. More
by Jodie123
Helpful February 02, 2019
Say No to Nissan I am so disappointed at the service of GP Nissan. This is the second issue I've had with them. I have bought 3 vehicles from them. They are Great a I am so disappointed at the service of GP Nissan. This is the second issue I've had with them. I have bought 3 vehicles from them. They are Great at selling vehicles but do not provide customer service at all. As soon as you drive your vehicle off the lot you are screwed. I cannot drive my car in winter because of known defects that they are not willing to remedy. Service department guy, Rob, hung up on me saying call back when I can be sensible after my heater quit working which he said was a known issue and I am 2 hours away and cannot drive my car to have it looked at because I cannot see out the window. I did not scream or swear or degrade him in any way. When I called back to speak the the manager Bruce he defended his service man rather than apologizing and didn't offer me a sensible solution. Apparently Nissan thinks it is acceptable to only drive your car when it is above freezing. I called and asked for the number to corporate and they all said they didn't have the number. Hmmm...very interesting. My last Nissan had the transmission go at 17000 kilometers in the middle of Wyoming. I had the extended warranty and still had to pay 4000 out of pocket to get my car home for a warranty issue. Then they ask if I have the extended warranty now, which I opted out of because in addition to paying for it the last time, and then having to lose an additional 4000, they told me that they cannot provide a rental car but a tow (2 hours away, leaving me without a car) because I don't have the extended warranty, even though it is a manufacture defect! The manager wasn't willing to work with me despite me leaving raving reviews for all 3 vehicles that I purchased from them in the past. It took me too long to realize how stupid I am for even going back. They pretend to be amazing to get you to buy but God forbid anything going wrong that isn't your fault and is a complete defect of the car, you are screwed. So now I have a car that I can't drive until probably April now and am so disappointed and let down by someone I have given my business to for so many years. I will never buy another Nissan again and would strongly urge people to think about this before driving a car off of that lot. The extended warranty didnt protect me, the regular warranty didn't protect me and now I am paying for a car that cannot be driven until we are above freezing temperatures. Thank you Nissan for taking advantage of a great loyal customer. You no longer have my loyalty and need to remedy this problem. I am a single mother who cannot get to work because of poor customer service and a faulty vehicle. Not the first time, either. Boo on customer service and you should never hang up on a stranded customer, especially when they are not screaming, swearing or belittling you, just desperate for a remedy. I hope you all are proud of yourselves for the way you handled this situation because you lost my business and I will share my story with my friends rather than referring them as I've done in the past. More
by Angela413
January 30, 2019
Great Experience Wow....could not get better service anywhere - sales, management, finance, service, each individual played a role and did their absolute best and more Wow....could not get better service anywhere - sales, management, finance, service, each individual played a role and did their absolute best and more to ensure I received exactly what was looking for. Thank you guys - I love my new vehicle Bonny More
by Bonny
January 29, 2019
Great Service I had a fantastic experience purchasing my 2018 Nissan Frontier from Paige at GP Nissan. Paige greeted me outside on the coldest winter day we have h I had a fantastic experience purchasing my 2018 Nissan Frontier from Paige at GP Nissan. Paige greeted me outside on the coldest winter day we have had this year and was eager to take me for a test drive despite the conditions out. It was a fun and easy process including getting a fast, fair appraisal of my trade. Paige paid attention to what I was looking for while not giving up anything I had in my previous vehicle, like ensuring I had automatic start installed. She was honest about what she did and didn't know as she is a newer sales associate while making sure all of my questions were answered. I would highly recommend purchasing from Paige Nutting at GP Nissan. More
by Jenn
Employees Worked With
Paige Nutting
January 28, 2019
Knowledgeable Paige helped me into a brand new Rouge. I was bringing in my old one for service and she met me at the door with a deal. She knew how much the buyou Paige helped me into a brand new Rouge. I was bringing in my old one for service and she met me at the door with a deal. She knew how much the buyout would be and how much monthly payments would be on a new vehicle. She knew the old Rouge and new Rouge and could highlight the differences for me! I was very impressed! She even took me down to the licensing office and waited while I got the registration change! The service from everyone was helpful and friendly. I definitely recommend not only this dealership, but Paige also to help you find your next vehicle. More
by Katherine
Employees Worked With
Dustin Leslie, Paige Nutting
January 28, 2019
Excellent Great service great people thanks to everyone for your awesome service took the time didn’t feel rushed all in all they are the best Great service great people thanks to everyone for your awesome service took the time didn’t feel rushed all in all they are the best More
by Patches199
January 26, 2019
Best Buying Experience! Me and my boyfriend had the best experience purchasing our truck from them!! Paige was absolutely incredible, she did everything she could to make sur Me and my boyfriend had the best experience purchasing our truck from them!! Paige was absolutely incredible, she did everything she could to make sure it was a quick process!! I would highly recommend Paige with GP Nissan!! She was a great sales woman and wasnt pushy at all! She was very informative and if she’s still there when we need our next vehicle we will definitely be going back to her!!! More
by Dh3270
Employees Worked With
Paige Nutting
January 25, 2019
Amazing Didn't think I would get what I got with my type of credit but Mr. Eltayeb did his thing and got me a great deal and an amazing car. very down to eart Didn't think I would get what I got with my type of credit but Mr. Eltayeb did his thing and got me a great deal and an amazing car. very down to earth person his energy was amazing his positivity made me feel comfortable with the sale so I'm very happy with my purchase and would definitely highly recommend people going there for a great deal and a car that they would be comfortable with. Thank you, Ahmed your the guy most definitely deserve 5 stars dude. More
by Amizy902
Employees Worked With
Ahmed Eltayeb
January 25, 2019
Excellent sales team Me and my gf have just bought our third car from here and have had the best service you could ask for. The sales team is amazing and will do their bes Me and my gf have just bought our third car from here and have had the best service you could ask for. The sales team is amazing and will do their best to get you into the perfect vehicle that fits your needs. More
by Superbacon06
January 24, 2019
Great Service Great service from John, he was very helpful and friendly. Would definitely recommend going to see him if you need service on your Nissan! Be sure to Great service from John, he was very helpful and friendly. Would definitely recommend going to see him if you need service on your Nissan! Be sure to ask for John! More
by katisha123
Employees Worked With
John Mears
