Finch Hyundai

This dealership has a strange concept of Customer Service Took my 2018 Santa Fe in to have a blown fuse replaced and a software up-date under a recent recall notice. They charged me $73.43 to replace the fus Took my 2018 Santa Fe in to have a blown fuse replaced and a software up-date under a recent recall notice. They charged me $73.43 to replace the fuse. When I paid the invoice, I was told to sign an electronic acknowledgement of my "indebtedness for the service rendered". When I informed them there was no indebtedness as I had paid the invoice, I was told I was really only signing acknowledgement that they had returned my key to me??!! I stated then what I was being asked to sign should say: “signature acknowledges that Dealer has returned vehicle key to customer”, not that I owed a debt. The service manager then informed me I would not get my key back, i.e they would not release my car unless I signed the statement. Fearing that any such a business operating with these kinds of policies would probably turn around and charge me storage fees if I refused to sign, I complied. The issue here is this company forces you, under threat that they will not return your vehicle, to sign an electronic statement that says you acknowledge your indebtedness. However, the electronic signature does not reference any particular invoice, does not state the alleged amount owed, is not dated, and you don’t get a copy of what you are signing. More

Thank you Danny Chervonyi for your excellent service !! My experience with Danny at Finch Hyundai was above and beyond our expectations! Danny was super friendly. He always tries to understand the custome My experience with Danny at Finch Hyundai was above and beyond our expectations! Danny was super friendly. He always tries to understand the customers and listen patiently. He followed up all the details and came with solutions. I would highly recommend asking for Danny Chervonyi when visiting Finch Hyundai. Thank you again, my friend! We were really happy to meet with you and Finch family as well! More

Great buying experience If ever you need a Hyundai sales representative in London, look for Stephanie Gartly. She’s at 300 Southdale Rd. Dealership. To buy or lease a car y If ever you need a Hyundai sales representative in London, look for Stephanie Gartly. She’s at 300 Southdale Rd. Dealership. To buy or lease a car you need someone you trust, specially us seniors. She helped us decide what suv is better for us, answered all questions, concerns, with patience of a true caring person With digital technology, she showed us all we need to know. And offered to answer any concerns if needed. Stephanie, thank you for all the help. Until then, we wish you all the best👍 More

Danny chervonyi was the best! My husband and I were helping our daughter purchase her first vehicle. Finch Hyundai was our first stop on on search for the right vehicle for her ne My husband and I were helping our daughter purchase her first vehicle. Finch Hyundai was our first stop on on search for the right vehicle for her needs. Danny approached us in the lot....we were definitely only lookers at that point. He realized her needs quickly and suggested the Tuscon. He was the best salesman my husband and I have ever dealt with ! He listened to what she needed and was never pushy ! We never went beyond Finch....happy with the service, vehicle and price! My husband and and I will be changing over to Hyundai and dealing with Danny ! More

Happy Purchase Mr. Tom Martin helped me purchase a 2019 Kona. He was professional and helpful. He had a thorough understanding of all the car's features. He took the Mr. Tom Martin helped me purchase a 2019 Kona. He was professional and helpful. He had a thorough understanding of all the car's features. He took the time to explain all the features in a simple manner I could understand. It was good to do business with him and I am happy with my purchase. More

Straight forward Service Ashley Townsend and Clint Johnston took the time to answer my questions and treated me with dignity and respect. Tom Martin was delightful. Lovely ex Ashley Townsend and Clint Johnston took the time to answer my questions and treated me with dignity and respect. Tom Martin was delightful. Lovely experience . More

Experience at finch was excellent KJ made my visit extremely easy and smooth with no hassle. He made my visit very comfortable and took care of me. Thank you very everything. KJ made my visit extremely easy and smooth with no hassle. He made my visit very comfortable and took care of me. Thank you very everything. More

Exceptional Customer Service I would highly recommend asking for Daniel (Danny) Chervonyi when visiting Finch Hyundai. The sales rep that I bought my vehicle from was no longer I would highly recommend asking for Daniel (Danny) Chervonyi when visiting Finch Hyundai. The sales rep that I bought my vehicle from was no longer there when I picked up my vehicle, and Danny was the one who ended up delivering my vehicle. Even though Danny didn’t sell my vehicle to me, he was professional, patient, and courteous, and answered all of my questions. I ended up contacting Danny a few days later to inquire about the 30 day exchange policy. Danny was quick at getting back to me with a quote and a test drive. Turns out, the process went so smoothly that I ended up exchanging the used vehicle for a new vehicle within a weeks time. I have no regrets now and I'm much more happy and satisfied with my new 2019 Accent. Danny really went above and beyond expectations when it came to delivering customer satisfaction. More

Awesome customer service! I contacted Stephanie Gartly about leasing a car. She had my best interests at heart. She helped me get into a vehicle that suited my needs financiall I contacted Stephanie Gartly about leasing a car. She had my best interests at heart. She helped me get into a vehicle that suited my needs financially and made it a very easy process. Even after my “pick up” of my new vehicle Stephanie is still helping me with any questions I may have. Thank you so much! More

Worth the drive to London Very happy with everyone. Jihad was amazing and really goes above and beyond to connect with us and even in the pouring rain went the extra mile to ge Very happy with everyone. Jihad was amazing and really goes above and beyond to connect with us and even in the pouring rain went the extra mile to get us indoor space to go over the car and all of the features. Highly recommend Jihad and Finch. They will be my first stop for the next vehicle. More