Erinwood Ford

The service i had was great. Eveyone there is always so happy, friendly and helpful. Eveyone there is always so happy, friendly and helpful. More

Martin and team were thorough and courteous throughout the entire process. We got exactly what we wanted and they kept us informed on the status of delivery. We are very happy with this experience . the entire process. We got exactly what we wanted and they kept us informed on the status of delivery. We are very happy with this experience . More

Martin is a star. This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts custom This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts customers first. He takes both sides of the coin and help us make a right decision. I hope he is still going to be there on getting our 3rd lease in 3 years time. Also he always says good things about his team at work. More

Doug Keen is the ultimate professional. His support through the entire sales and service cycle is beyond anything I could have expected in the industry. His attention to detail, and willing His support through the entire sales and service cycle is beyond anything I could have expected in the industry. His attention to detail, and willingness to help his customers will keep us coming back. Thank you Erinwood Ford.... We LOVE our vehicles! More

To describe my experience with Doug Keen in one word, It would be "phenomenal". Received delivery of my new 2022 Mustang Mach E two-weeks ago. Doug suggested the Mach E as he has gotten to know me and my It would be "phenomenal". Received delivery of my new 2022 Mustang Mach E two-weeks ago. Doug suggested the Mach E as he has gotten to know me and my preferences during the years we have been working together and I absolutely love it. This is the 6th vehicle I've gotten from Doug and I won't go to anyone else! I trust Doug implicitly . He always goes above and beyond; makes the process easy ... follows up and follows through regardless of when I reach-out (a rarity in today's world). With the Mach E he tracked the vehicle from beginning to end while keeping me informed every step of the way. The only thing he can't help me with is an evitable speedy ticket, but true to form has provided me with a few suggestions in that regard. I've recommended Doug without hesitation to family and friends, which in itself is something I rarely do because for me to recommend something or someone I feel accountable. Those that I have recommended have raved about their experiences too; albeit not surprised! Keep being yourself Doug ... it matters and is valued by all privileged to work with you! The Erinwood Team are also great; specifically Adam in Financing and Joe in Service. If you are looking for a vehicle... go to Doug! Promise you that you will not be disappointed. Sincerely, Sue (a founding member of "The Doug Keen Raving Fans Club)". More

After day dreaming about a new Bronco, Doug and Erinwood ford made it happen ! Doug was easily one the best salesmen I have dealt with. Helped me navigate through the entire process from ordering to taking ford made it happen ! Doug was easily one the best salesmen I have dealt with. Helped me navigate through the entire process from ordering to taking delivery. All while honoring MSRP of the vehicle, which if you call other ford dealers in Mississauga, is not the case. One dealer told me $15k over sticker as they giggled on the phone !! I can't recommend Erinwood ford and specifically Doug Keen enough! Thank you More

From the moment I entered the dealership I was quickly greeted and ask the nature of my visit. Being mindful of my time. From the onset until the day I picked up my truck I was treated with respect, frien greeted and ask the nature of my visit. Being mindful of my time. From the onset until the day I picked up my truck I was treated with respect, friendliness and patience. I was treated as someone who mattered. In these uncommon pandemic times, needless to say, my transaction was not traditional. I waited for over a year. At times I was very frustrated and angry at the process. In addition there was a time where my emotions got the better of me and as a result retargetted my anger towards my salesperson and lost confidence in him. Went in directly to the dealership and was thoroughly and patiently explained that unfortunately this delay was a common ordeal but to stay calm and patient. I was not spoken at, instead I was spoken to with respect and understanding, thanks Brad. Fast forward, my salesperson Martin, did an exceptional job not just selling me a great truck but being mindful of my experience and understanding me. I had lost focus and understanding of my own and thinking that "I" was the only going through this, that "I" was the only one whose truck delivery was delayed. Nevertheless, Martin stepped up in a huge way and made my truck delivery experience an unforgettable day. As a result, I have no hesitation in recommending Martin, and the entire team at Erinwood Ford for their stellar customer service and client experience satisfaction. Coming from a European brand I was skeptical switching over to a domestic brand such as Ford. Thus far, I have no regrets and am glad I made the switch. Thank you Team. More

Been here for many cars already amazing service super friendly always looking for the best for their customers showroom is spotless very happy friendly always looking for the best for their customers showroom is spotless very happy More

The first and only place I go to when I’m looking for a vehicle. Got the last 4 vehicles there and won’t hesitate to reach out to Martin when it’s time for number 5. vehicle. Got the last 4 vehicles there and won’t hesitate to reach out to Martin when it’s time for number 5. More

Great customer service. Always willing to answer any questions. Works hard to make the deal worthwhile. Always willing to answer any questions. Works hard to make the deal worthwhile. More