Erinwood Ford

Excellent service This was my first time looking for a new car and first time financing. Doug was exceptionally helpful from the test drive to handing me the keys. He h This was my first time looking for a new car and first time financing. Doug was exceptionally helpful from the test drive to handing me the keys. He helped me pick out the perfect car that I absolutely love and showed me everything I needed to know. Carol had all the numbers ready for me and explained and answered all my questions thoroughly. Because of the outstanding customer service, I will definitely see Doug for future car purchases. More

Financing Manager Last week, I picked up a brand new Mustang 2017 from your dealership. The Financing Manager (by the way I dont know his name he never introduced himse Last week, I picked up a brand new Mustang 2017 from your dealership. The Financing Manager (by the way I dont know his name he never introduced himself and had an attitude) he was supposed to give me a cheque made out in the name of the Quebec Sales Tax for said vehicle which I forgot to ask for before leaving. I phoned Spencer the salesman the next day only to be told not to worry the cheque would be sent and I should received it by the first week of July. Today, July 5, 2017 no cheque. . I just got an e-mail from Spencer stating that his manager wanted me to fork out the amount of Quebec Sales Tax before and he also wanted a copy of the new ownership before he would reimburse me the Sales Tax. All the years I bought vehicles from dealers in Ontario I've never seen this done before. The Ontario dealers would give me a cheque in the name for the Quebec Sales Tax so then I could proceed to the licence bureau to register the vehicle in my name. Now with his attitude and the way he's treating me I will not fork out that money for a second time because you've already collected the sales tax once from Ford and I dont trust your company would ever reimburse me now. If I dont get the cheque by tomorrow my insurance will cancel my coverage on the Mustang since it wont be in my name and you can consider the sale terminated,and I and send someboy to pick up the Mustang. PS I will be contacting OMVIC! More

Seamless transition from existing vehicle Doug and the team at Erinwood made our trade in and purchase seamless and efficient. Thank you for going out of your way to make this transition. Doug and the team at Erinwood made our trade in and purchase seamless and efficient. Thank you for going out of your way to make this transition. More

Another great purchase experience Dave G & George H were once again great to deal with from start to finish - another purchase made easy. Thanks so much Dave, George & Erinwood Ford. Dave G & George H were once again great to deal with from start to finish - another purchase made easy. Thanks so much Dave, George & Erinwood Ford. More

Legendary service from Addy. Addy made the experience exceptional and his ability to be open and honest is the reason I bought my truck. He gave tips and transparent feedback. He Addy made the experience exceptional and his ability to be open and honest is the reason I bought my truck. He gave tips and transparent feedback. He helped me make the right choice and save money. He went out of his way to pick me up at the GO train station and the first to wish me a happy birthday (it was actually my birthday) ive been to other dealers to look at prices and this dealership was by far the best in price but most importantly service. Addy had a great ability to UNDERSTAND ME and what was important to me rather than simply closing a sale. Someone interested in buying a car will buy a car. Being able to understand customer needs vs wants and work with them will close the deal. I only bought there because Addy made it comfortable. More

Car of my dreams Addy and Erinwood Ford helped me trade in the 1st car I bought from them to get my dream Mustang. So grateful for the professional service delivered! Addy and Erinwood Ford helped me trade in the 1st car I bought from them to get my dream Mustang. So grateful for the professional service delivered! More

experience was excellent. smooth and fast excellent service. will definatley look to buy another ford here. salesman Lucas was a pleasure to work with. dealership was very clean and proffess excellent service. will definatley look to buy another ford here. salesman Lucas was a pleasure to work with. dealership was very clean and proffessional. going back to the parts centre for a cover...will see how that goes. More

Very helpful and knowledgeable dealership Bought my second vehicle (f150) from Dave Grittani at Erinwood Ford. He made the process so easy and stress free and got me exactly what I wanted soon Bought my second vehicle (f150) from Dave Grittani at Erinwood Ford. He made the process so easy and stress free and got me exactly what I wanted sooner then I expected. Thank you so much for working so hard for me! More

Really the best service I ever had at dealership Had an tailight issue with my new mustang and these guys worked on it and give me best service even tho their job was sales man pretty happy with the Had an tailight issue with my new mustang and these guys worked on it and give me best service even tho their job was sales man pretty happy with the service and these guys are really friendly More

2015 Dodge Journey Had an outstanding experience with purchasing my new vehicle with these guys. The process was short and easy and they were so kind and friendly to me. Had an outstanding experience with purchasing my new vehicle with these guys. The process was short and easy and they were so kind and friendly to me. They took me with open arms even with the complicated situation I was facing. I'm so happy with my new car, I wish a 10 star rating option was available :) Thank you Erinwood Ford, you're the best! More