Erinwood Ford

As always, Erinwood Ford is there for us! We are a Ford family, and have always bought or leased from Erinwood Ford until they stopped making minivans, this was about 2005 or so? Whenever w We are a Ford family, and have always bought or leased from Erinwood Ford until they stopped making minivans, this was about 2005 or so? Whenever we thought about switching up a car, we would always pop in to see John Brimo and his team and even if it didn't work out, we knew we always had the relationship. However, after many years, we were in need of a new car right away and came in on Civic Holiday, August 6th. We came home just over 24 hours later with a new lease on a Ford Fusion Hybrid! Many thanks to the team who made this happen and took care of my trade-in, notably Mark Maguire, Carol and Mary! More

Great sales staff- but some issue with a finance associate Staff were friendly and (with 1 exception ) made us feel at ease - even those not specifically involved in the sale. Seems like a great place to work Staff were friendly and (with 1 exception ) made us feel at ease - even those not specifically involved in the sale. Seems like a great place to work. Unlike other dealerships, being female appeared to have no impact. I was treated respectfully and not talked down to. No one batted an eye when I said I wanted to buy a standard vehicle or tried to talk me out of it. Sales staff were very helpful. There was no issue when I wanted to test drive the vehicle; my partner and I were given the keys and freedom to test drive the vehicle together. I appreciated that Lucasz took the time to go through the car features with me after sale to make sure I was comfortable with it. Nick was very welcoming and great in making us feel at ease and helping complete the sale. Carol was wonderful to deal with for financial aspects and made the process straightforward and comfortable. The only issue I had was at pick up date. Financial issues were left to be finalized with a different finance associate. When I noted my mortgage obligation had my biweekly rather than mo they payment noted, I indicated that in the application. He did not want me to correct the error as it created more paperwork. That concerned me; I was to sign off on the documents as being correct and they were not. I also had to change the mileage. I felt like he was trying to pressure me to sign misleading documents. I attribute no malevolence to this, more a lack of appreciation of the significance of the act. The financial associate had no idea of my background and at points I felt like I was being talked down to. Further, when reviewing details of the financial application with me, he did it in the public area with others around rather than in a private office. Open discussion of financial matters is not appropriate and should be discouraged to respect the privacy and comfort of all customers. More

we purchased a car from Habib Habib took the time to answer lots of questions for us about our new purchase. Everything was done in a timely manner. The staff was friendly and help Habib took the time to answer lots of questions for us about our new purchase. Everything was done in a timely manner. The staff was friendly and helpful. I would definitely recommend using this dealership to others. More

Smooth experience Good communication, process was a breeze. From ordering to delivery Chevon Jackson made everything work on my wish list. He helped greatly in sourcing Good communication, process was a breeze. From ordering to delivery Chevon Jackson made everything work on my wish list. He helped greatly in sourcing some extras I was looking for. More

Another excellent transaction! I recently purchased another Ford 150 from Erinwood Ford and returned to see Mark Maguire as my salesperson. What an amazing experience I received o I recently purchased another Ford 150 from Erinwood Ford and returned to see Mark Maguire as my salesperson. What an amazing experience I received once again! Mark was professional, knowledgeable, friendly and really cares about his customers. I have been buying cars for many years, and its the only place where I feel they have my best interest, and go out of their way to make sure am satisfied! Thanks Mark for making this purchase a great one! More

Second-Timer! I bought my first new F-150 in 2010 and remembered what a terrific experience I'd had at Erinwood so, 9 years and 326k later I returned for an even be I bought my first new F-150 in 2010 and remembered what a terrific experience I'd had at Erinwood so, 9 years and 326k later I returned for an even better experience! Mark was fantastic at explaining all the new technology and options available in the 2019's. He even recommended that I order the truck I wanted instead of pushing me out the door with something off the lot...so glad we came back! Thanks to Mark and the team at Erinwood...see ya in another 9 years! More

GT fastback with Mark Maguire From the get go my journey with Mark was absolutely amazing. He helped me in so many ways possible and was super patient with me despite my constant c From the get go my journey with Mark was absolutely amazing. He helped me in so many ways possible and was super patient with me despite my constant change of mind about which Mustang I wanted. He went through every single bit of effort to make sure I got everything I wanted and made my experience the best by far! Always there to answer the phone if I had any questions and concerns. The whole process was SO smooth I was blown away considering I’ve had many other bad experiences at dealerships. I can not recommend him and this ford dealership enough!! The day of getting the car was amazing and fast, and the car came in perfect condition just the way I wanted it. We took a photo, I got the keys, and drove away in my brand new car. Thank you mark and Erinwood Ford for making my experience the best one yet! More

2017 Mustang Purchase The team at Erinwood made my buying experience exceptional. Youssef, who accommodated the sale, took the time to get to know what I was looking for a The team at Erinwood made my buying experience exceptional. Youssef, who accommodated the sale, took the time to get to know what I was looking for and never once pressured me into a sale. He made several cars available for me to test drive was patient with me and answered all my questions. His follow-up was great too. Mary, who looked after the business side of the transaction was great too! She explained all the financing options as well as any add-on features for my interest. Never once did she pressure me to buy something I wasn't prepared to purchase. in the end L took her advice and purchased an extended warranty. Also an exceptional experience! I highly recommend the team at Erinwood and expect I will be back there to purchase my next vehicle in a couple of years. More

Thanks all workers in mississauga ford The first time I come into the dealership, I met Victor chacon. He is a good dealer with excellent customer service , very friendly to helping us an The first time I come into the dealership, I met Victor chacon. He is a good dealer with excellent customer service , very friendly to helping us answering questions. I'm so glad to choosing mississauga ford! More

Great customer service I got a new truck for a geat price at Erinwood Ford. Martin provided superb customer service, very friendly and energetic. I would recommend Erinwood I got a new truck for a geat price at Erinwood Ford. Martin provided superb customer service, very friendly and energetic. I would recommend Erinwood Ford to family and friends. More