
Don Wheaton Chevrolet GMC Buick Cadillac Ltd.
Edmonton, AB
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very good experience I felt no pressure to buy the vehicle and found Oleh to be very friendly, knowledgeable and helpful. He took the time to explain the feature of the I felt no pressure to buy the vehicle and found Oleh to be very friendly, knowledgeable and helpful. He took the time to explain the feature of the car and answered our questions no matter how minor they were. I would highly recommend Oleh and the dealership. More

Cadillac ATS Purchase I had great service from the minute I walked in the door. Ethan asked if I needed help with mins of walking in the door. I did not feel pressured to m I had great service from the minute I walked in the door. Ethan asked if I needed help with mins of walking in the door. I did not feel pressured to make a purchase and he gave me time for my decision making. More

Above and beyond service My husband and I brought home our 2015 special edition Camaro from Don Wheaton Chevrolet today and wanted to write about the great service we experien My husband and I brought home our 2015 special edition Camaro from Don Wheaton Chevrolet today and wanted to write about the great service we experienced. The staff were friendly, knowledgeable, and worked hard to get us into the car we wanted. We were especially pleased with Ethan, our salesman. He made sure our car was ready to test drive when we arrived from out of town and that it was ready to go when we came 2 weeks later to pick it up. The little extra things like offering us a bottle of water after travelling, and even bringing my husband's forgotten wallet to the restaurant we were having dinner at were so appreciated. Tim in finance also did a great job explaining all the different warranties and letting us know he was available in the future for any questions and concerns. Thanks so much and we will be back. More
Great Service Great experience, fair and honest which is important to us. Very smooth process from the finance side to the service side. Vehicle was in great shap Great experience, fair and honest which is important to us. Very smooth process from the finance side to the service side. Vehicle was in great shape and as promised. Really enjoyed the experience.. More
Julie Bodrug Amazing car sells I was really please to buy my car here . I didn’t feel any pressure to buy a car. My sell car was Julie Bodrug amazing person. She make me feel conf I was really please to buy my car here . I didn’t feel any pressure to buy a car. My sell car was Julie Bodrug amazing person. She make me feel confortable. in the beginning I was looking to buy a Range Rover. And some how Julia walk me over all the things the Cadillac Escalade can offer. I believe I took the right choice to buy the 2018 Escalade . Overall was a wonderful experience in Don Wheaton dealer More

Excellent experience at Whyte Ave Dealership! Yesterday I went through with purchasing a nearly new Chevy Silverado through Shawn Macdougall at the dealership. I was a bit apprehensive seeing as I Yesterday I went through with purchasing a nearly new Chevy Silverado through Shawn Macdougall at the dealership. I was a bit apprehensive seeing as I've held onto my old truck for a while, and I've never bought a vehicle through a dealership. Shawn made me feel right at home, and any feelings of apprehension soon went away. He listened to what I was looking for and provided multiple options for me to choose from without being pushy. At the same time, Shawn was able to explain the value in the deal we were about to make on my truck, which has helped me in having no buyers remorse. We discussed any additions ( floor mats, boxliner, cover) and he was more than happy to assist with that. He was very knowledgeable, and easy to work with. I also had the pleasure of meeting finance manager, Tim Florek. Tim was very professional. All documents that needed to be signed were in place, making the process as quick and painless as possible. When I asked for a breakdown of my Bi weekly payments, Tim was more than happy to look that over with me. Both Shawn and Tim emphasized to phone them at any time if I had any questions about the truck, the financing, warranty work, or anything else that came up. Over all, I had an excellent experience and would recommend them to anyone. More
Perfect sales man for me This guy is very accomodating we look around and he ask of what we want in a vehicle.he show us of what model they have right in that day.show us a co This guy is very accomodating we look around and he ask of what we want in a vehicle.he show us of what model they have right in that day.show us a couple of vehicle in front of us.and when it comes in trading price he was very patient.highly recommended mckenzie hipkiss More
My Experience Shawn MacDougall was my sales rep. I told him what vehicle I was interested in, we set up a date for a test drive. The day before my test drive I de Shawn MacDougall was my sales rep. I told him what vehicle I was interested in, we set up a date for a test drive. The day before my test drive I decided I wanted to see another vehicle as well, I told Shawn which vehicle it was (from the website). When I arrived for the test drive, he had both vehicles ready for me to look at. The vehicle I chose was the one that I told him about the day before. That vehicle was not detailed, as I asked to see it just the day before. I was fine taking it that way as it really wasn't that bad. Shawn had it detailed and looking brand new, he also arranged for the financing for the vehicle I chose - completed with in two hours. Pros' Shawn did not try to sell me anything I did not want, he respected my decision. All of the staff that I encountered there were courteous and helpful. I would go back to Shawn again if I needed, however I bought my dream vehicle and I am a very satisfied customer. Con's The dealership is 4 hours away from me. More
Great!! Never pressured me in any of my decisions. Listened to what I was looking for and all so friendly. Would recommend this place to friends and family. Never pressured me in any of my decisions. Listened to what I was looking for and all so friendly. Would recommend this place to friends and family. More
Cadillac service My 2016 was prebooked for a 9 am complimentary oil change and tire rotation that I was going to wait for. I arrived at 820am and the service rep Len, My 2016 was prebooked for a 9 am complimentary oil change and tire rotation that I was going to wait for. I arrived at 820am and the service rep Len, informed me that my car was due for a 30k km fuel injection cleaning and that it wasn’t covered under warranty? Which took me by surprise but I agreed to the $290 something cost. Len then informed me that it would take hours to complete and asked if I need a ride home. Reluctantly, I accepted the ride and @ 920 am 5 of us boarded the shuttle which proceeded on a 2 hour and 15 min journey around the city before dropping me off in Sherwood park. At aroun 1 pm, I received a call from Len who informed me that I had a tire with a nail in it. I ask d him to repair it. Len called back an hour later and stated that all of the wheel security features ( which I was conned into buying when I purchased the car) were all over torqued and stripped but that they could remove them but it again, wasn’t covered under warranty and would be the shop rate for about an hour $100 plus an hour. I informed Len, that Don Wheaton were the only ones to work on the car ( including the last tire rotation) and that’ it in fact should be covered under the warranty . Len then informed me that his boss was unreachable to make the decision so I told him to leave the lock nuts alone and that I would do it myself. Len called back and informed me that his boss would take care of the cost of the stripped lock nuts that they had previously installed. After arranging my own ride back to Don Wheaton ( I couldnt bear another 2 plus hour tour of Edmonton) , I went to the service desk where Len happily welcomed me back and handed me a bill for $412 . After looking at the total, I start d calculating out loud to Len, oil change free, fuel injection clean $290 something, I guess that I’m paying $100 plus to repair a tire with a nail in it? Len responded with, the fuel injection clean was only for the labour and that the cost of the “actual “ cleaner was extra. I am now completely disgusted with not only the service department but also with the car. In short, if you want to feel violated by a greasy bunch crooks, slide on in for your complimentary service and shuttle . This experience has turned me off both Don Wheaton and Cadillac. More