Courtesy Ford Lincoln | Page 437

Friendly, honest and helpful staff. I purchased a used Ford F150 and I love it! Kenny was really helpful and provided amazing customer service. His continued follow up is an example of h I purchased a used Ford F150 and I love it! Kenny was really helpful and provided amazing customer service. His continued follow up is an example of his dedication to his customers. More

Excellent service every time I've been going to Courtesy for 12 years and it's been a positive experience every time. They always take such good care of us I've been going to Courtesy for 12 years and it's been a positive experience every time. They always take such good care of us More

A friendly, professional experience from start to finish. After shopping around at other dealerships, I stopped at Courtesy Ford because they had a Ford Fusion that I was looking into. Other dealers that I lo After shopping around at other dealerships, I stopped at Courtesy Ford because they had a Ford Fusion that I was looking into. Other dealers that I looked at were far too pushy and misleading about the price in the car and was looking for someone who enjoys their job and trying not to get another sale. While I was meeting with Kenny, he was very friendly and up front with the car. He showed up the carproof report and wrote out a detailed summary of everything that I would be getting and paying for. Kenny even took care of the bumper damage and fixed it like new. The car took a little longer than expected to be ready and delivered, and there were some delays in getting the manual and second set of keys but Kenny took care of it promptly and efficiently. Never did I get redirected to someone else, Kenny took care of everything himself. Even after a week, a car issue came up with the blower motor and Kenny offered me his car to drive for the night while they fixed it at no charge. The end result was an immaculate looking, Ruby Red Fusion! This is a great dealership and would recommend it to anyone looking into getting a Ford. Thanks a lot Kenny and only a few more years left til your retirement! More

My first Lincoln purchase I have just purchased my first Lincoln. A beautiful new MKC. I generally purchase a new vehicle every two to three years and have had a variety of mak I have just purchased my first Lincoln. A beautiful new MKC. I generally purchase a new vehicle every two to three years and have had a variety of makes and models. This dealership and the staff that I had the privilege of working with exemplify excellence in customer service. They are respectful and courteous without being stuffy. My salesperson Dee and Finance Manager Matt are personal, knowledgeable and professional individuals that I would highly recommend to family and friends!! Thanks guys you made my buying experience a great experience!! More

Great service as usual Great service once again , very easy to deal with and accommodating .behicle was ready on time and clean at delivery . Seamless transition . Thanks f Great service once again , very easy to deal with and accommodating .behicle was ready on time and clean at delivery . Seamless transition . Thanks for a good experience More

Awesome Experience! Went to several local dealerships; after a few unfriendly experiences I stopped by Courtesy Ford. Staff greeted me right away and were very helpful. D Went to several local dealerships; after a few unfriendly experiences I stopped by Courtesy Ford. Staff greeted me right away and were very helpful. Dan answered all of my questions and set me up with a great deal on my Escape. More

Amazing service Dylan was an absolute gem to work with. He was so patient with all of my questions and so knowledgable. Very genuine! Would definitely recommend Dylan Dylan was an absolute gem to work with. He was so patient with all of my questions and so knowledgable. Very genuine! Would definitely recommend Dylan and will be sure to go back to him with any future vehicle purchases! More

Great service, great experience! What a great experience. Mark was extremely helpful and quick to answer all my questions for my new vehicle. He made the whole process very smooth, What a great experience. Mark was extremely helpful and quick to answer all my questions for my new vehicle. He made the whole process very smooth, was very honest and direct. I will be recommending Mark to all my family and friends and will be back to him for my next vehicle. Fantastic! More

Emergency Tire Repai -called dealership with a serious tire issue at the worst time (on way to a big meeting -piece of steel in tire, pulled over and heard hissing, new I -called dealership with a serious tire issue at the worst time (on way to a big meeting -piece of steel in tire, pulled over and heard hissing, new I was screwed -I was a few blocks from dealership and as they new the urgency of me being somewhere had 2 guys come out to meet me at the car, they assisted in getting my donut on as the air compressor wasn't good enough -i had a loaner car for me and the guys took my car to the dealership -later that afternoon, my car was dropped at my office and the loaner car picked up -unbelievable service at a time of need, way above and beyond for a tire issue but saved my day More

A great experience !! :) Moe was very helpful and knowledgeable. Extremely flexible and willing to help out with questions. He was very personable and made you feel comfortab Moe was very helpful and knowledgeable. Extremely flexible and willing to help out with questions. He was very personable and made you feel comfortable with the purchase. While understanding your needs and wants in a vehicle. Thank you for your confidence in making our purchase successful. More