Courtesy Ford Lincoln

Excellent People and Vehicles! I'm so glad I decided to go to Courtesy Ford and meet with Gary. He helped me trade in my 2013 Focus SE for a brand new 2018 Focus SEL with all the fe I'm so glad I decided to go to Courtesy Ford and meet with Gary. He helped me trade in my 2013 Focus SE for a brand new 2018 Focus SEL with all the features I wanted but didnt have in the SE. Gary and Matt worked with me to make the payments make sense and fit into my budget. It's been a pleasure buying from Courtesy Ford. I would recommend working with Gary for your next vehicle without hesitation. More

Job Well Done! We have been dealing with this dealership for many years and have never had a less-than-excellent experience! The service department is trustworthy, t We have been dealing with this dealership for many years and have never had a less-than-excellent experience! The service department is trustworthy, the sales force is personable, and the finance department is always very detailed and easy to understand. Thank you Dee and Matt for helping us get rid of our old rust bucket! More

First new vehicle Courtesy ford staff were very pleasant and helpful from the moment I called to when I arrived for my appointment. The reason I gave an average ratin Courtesy ford staff were very pleasant and helpful from the moment I called to when I arrived for my appointment. The reason I gave an average rating on quality of work is that there is some damage to the rear of my brand vehicle. I feel that this should have been noticed by someone at the dealership before handing it over to me. I unfortunately did not notice either until home. But I have been assured that the parts damaged will be replaced. And I feel based on my experience so far that I can trust Courtesy Ford. I would recommend this dealership, no problem. More

Mitch James!!!!! First off I should mention that my family only deals with Courtesy Lincoln Ford, and we had asked Ford to keep an eye out for me for a specific type o First off I should mention that my family only deals with Courtesy Lincoln Ford, and we had asked Ford to keep an eye out for me for a specific type of vehicle! Within only a few short days, Mitch James contacted me and advised me that he had a vehicle that was exactly what I was looking for. Mitch was very respectful, reliable and clearly dedicated to his profession. His enthusiasm, confidence and positive energy was exactly what made the day a successful one! I would recommended Ford and Mitch James to anyone interested in purchasing a vehicle! I am very happy with the outcome and I look forward to a long lasting relationship with Ford for all future vehicles for myself and my family! More

Easiest experience ever! Mack was very knowledgeable and patient and made this process really easy. He was very attentive and his communication throughout the process was of p Mack was very knowledgeable and patient and made this process really easy. He was very attentive and his communication throughout the process was of professional quality. Would definitely deal with him again! More

THE place to buy a vehicle Mike Oliver and the team at courtesy ford are excellent. From start to finish, they were able to help me and my wife with everything we needed to make Mike Oliver and the team at courtesy ford are excellent. From start to finish, they were able to help me and my wife with everything we needed to make an informed vehicle decision. Will be coming back for my next vehicle. More

Amazing service - Goes Above and Beyond for the customer!!! I have dealt with Mike on several occasions, am always happy with the professionalism and the way he goes about business.. I Would highly recommend!! I have dealt with Mike on several occasions, am always happy with the professionalism and the way he goes about business.. I Would highly recommend!! More

Amazing customer service Moe is an excellent person to deal with, his expertise is great in finding exactly what you want and more. Moe makes it extremely easy in trading vehi Moe is an excellent person to deal with, his expertise is great in finding exactly what you want and more. Moe makes it extremely easy in trading vehicles in on new purchases. This is the third time we have dealt with Moe and we cannot be happier with our purchase.. A 2018 Ford GT Mustang!! Our parents have also bought from Moe , and are going back to purchase another vehicle. Thanks Moe for another great experience. Courtesy is the best way to go for purchasing a vehicle from beginning to end and then some... More

New truck Both Luis and Dylan were excellent to work with and made the whole process easy and enjoyable. They both made every attention to make sure things went Both Luis and Dylan were excellent to work with and made the whole process easy and enjoyable. They both made every attention to make sure things went smoothly. More

Customer Service I was recently washing my 2018 F150, which I’ve had for 2 months when the windshield cracked as I was rinsing it. I watched it crack from about 6” dow I was recently washing my 2018 F150, which I’ve had for 2 months when the windshield cracked as I was rinsing it. I watched it crack from about 6” down on the edge of the drivers side and eventually spread to almost the entire height of the windshield. I took pics about an hour and a half apart to show the spread and that there was no impact to start this issue. I brought it in to Courtesy, they took a series of pics to send to Ford’s Warranty department, including the ones I took. Courtesy agreed and they also thought it was a defect but had to send the info to Ford Canada. They denied the claim of course saying it was caused by an impact. I asked what the dealership could do as I have now purchased 3 trucks from them since 2009 and that they acknowledged it was a defect. Will, Peter and Juan went to bat for me on behalf of the dealership and were able to cover the cost of a new windshield despite being turned down by Ford Canada. Peter even offered to pitch in his own money in order to keep a positive relationship and to acknowledge my loyalty as a customer. Much appreciated that this situation was eventually handled correctly. More