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Charlesglen Toyota

Calgary, AB

4.7
1,422 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,422 reviews

February 11, 2017

Not Bad It is ok but the accessories are too expensive. Next time if I ever by again I will not get any accessories. Thanks again for all the help. More

by Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Bishop, Mark Bona
Feb 13, 2017 -

Charlesglen Toyota responded

Melvin, thank you for choosing Charlesglen Toyota for your vehicle needs. We know you have a lot of options and we are glad that you chose us!

February 08, 2017

THANK YOU TO A GREAT STAFF!! I cannot speak highly enough of the staff who helped me in the purchase of my lovely Corolla ! Kerry, Sean and Jim you were all so helpful and reassu More

by STEPHANIE WALSH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McAlorum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri Hope, Sean Nixon
Feb 09, 2017 -

Charlesglen Toyota responded

Stephanie, thank you so much for your feedback on our team! We hope you enjoy your new Corolla for years to come, especially with that seat heater! We look forward to seeing you at your first Service appointment.

February 07, 2017

Good stuff Tyler was always very accommodating,kind and respectful. He always kept me in the loop when there were vehicles he thought I might be interested as we More

by Tayah
Recommend Dealer
Yes
Employees Worked With
Tyler Medland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Charlesglen Toyota responded

Thank you so much for your review of our Product Advisor, Tyler Medland! We are so glad that he was able to exceed your expectations and we look forward to seeing you for your first visit in our Service Department!

January 17, 2017

Service Advisor a star! After my last service there was a loss of my Highlanders "get up an go". I was unable to turn around and bring the car back due to time constraints. I More

by happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Jan 18, 2017 -

Charlesglen Toyota responded

Thank you so much for your review of our Service Department and your Service Advisor, Dan Wilson! We are so glad that our team was able to help you out with your Highlander, and we thank you for being a loyal Charlesglen customer!

January 11, 2017

Overall great experience, with great people! I was very happy with my service at Charlesglen Toyota, and will definitely recommend it to my family and friends! Everyone was very knowledgeable and More

by lanniefoxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon
Feb 17, 2017 -

Charlesglen Toyota responded

Lannie, thank you so much for your review! We are so glad that you chose Charlesglen for your vehicle needs and we look forward to seeing you again soon!

January 11, 2017

good experience The overall experience from the front desk to the effort put in by the sales person (Sean Nixon) and the finance area was excellent. Highly recommend More

by runcef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nixon, Wesley Simpson
Jan 18, 2017 -

Charlesglen Toyota responded

Thank you for your review of our team, especially Sean and Wesley! We hope you enjoy your vehicle and we look forward to seeing you again soon!

January 07, 2017

2012 Highlander Hybrid Sean was great to work with! We already had a Highlander but we're looking to trade in for a newer model hybrid. We had been keeping our eye online an More

by KCulligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerri Hope, Sean Nixon
Feb 17, 2017 -

Charlesglen Toyota responded

Thank you so much for your review and feedback of our team! We are so glad that Sean and Kerri were able to exceed your expectations and we look forward to seeing you for your first Service visit!

January 05, 2017

Great! Delivered the 'meat and potatoes' with minimal 'song and dance'. Friendly, courteous and respectful service from the moment we entered the showroom u More

by Ron M
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Nixon
Feb 17, 2017 -

Charlesglen Toyota responded

Ron, thank you so much for your feedback and for leaving us a review! We are so glad that we were able to help meet your vehicle needs, and we look forward to seeing you for your first Service appointment!

December 31, 2016

A great vehicle shopping experience When I first came into the dealership I was greeted by the very friendly manager, and soon introduced to Tyler Medland for vehicle consultants. Tyler More

by Jason Wu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Medland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Charlesglen Toyota responded

Jason, thank you so much for your feedback and for leaving us a review on your experience! We are so glad that Tyler was able to exceed your expectations and that you would recommend him to your family and friends! We hope you remain a Charlesglen customer for years to come!

December 31, 2016

Excellent !!! It is great that someone who can really help what you need. Thank you Mr. Edmund Lam help me got my new 2017 Rav4. I'm not hesitate to recommend Cha More

by BEN FOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmund Lam, Kerri Hope
Feb 17, 2017 -

Charlesglen Toyota responded

Ben, thank you so much for your feedback and for leaving us a review! We are so glad that Edmund was able to help you get into your new 2017 RAV4, we hope you enjoy it for years to come! We look forward to seeing you for your first Service appointment!

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