Charlesglen Toyota

New 2017 Rav4 -an unexpected nice ride We have always driven Toyotas and last had a Senna AWD that was great for family vacations and growing children. With 2 adults, 3 children and the dog We have always driven Toyotas and last had a Senna AWD that was great for family vacations and growing children. With 2 adults, 3 children and the dog, it gave us lots of room to packup and go on those long rides to the coast or to visit grandparents across the prairies. Now that our children are all in university, the driving vacations of the past are gone. With teary eyes this summer we traded in the Senna for a new Rav4. Teary because so many good family times were rememberd spent driving in the van together. Having driven the Rav now for about a month, I love it. Never had heated seats, a sunroof, or the automatic back door before, all great features making it a really nice ride and we love the Metalic Black Current color. The staff at Charleglen were very kind and helpful and made an effort to get us the best price with the best features for us. They helped with our trade in and finanicing. Jim helped make the transition to the vehicle by giving us the tutorial on all the new features the Rav4 has. He also helped to set up all 5 phones on the bluetooth. We look forward to many years of comfortable, safe driving and making new family memories. Thankyou Charleglen for all your excellent help and assistance with our new family member, our Rav4. More

First time ever in a Toyota and it was spectacular! From the moment I walked into the showroom, (to just check out a Toyota) to the driving away in my first ever, brand new Camry, I was impressed & felt From the moment I walked into the showroom, (to just check out a Toyota) to the driving away in my first ever, brand new Camry, I was impressed & felt valued. Respected.. listened to.. prioiritized.. these are all things I felt by Sean Nixon, (my sales guy) & Tim Beach (GM). It is clear from the top down, they prioritize clients, to ensure they "Get it right" ! It seemed as though they were never trying to "make a sale" but rather trying to help me get what I wanted... with a lot of patience because I wasn't sure either. Thank you for the experience that changed my paradigm of Car Dealerships & I will tell everyone I know, about how awesome it was to deal with the Charlesglen family More

4Runner4Me Staff at Charlesglen Toyota is very professional, friendly and willing to go the extra mile, from sales all the way to delivery....staff is very knowl Staff at Charlesglen Toyota is very professional, friendly and willing to go the extra mile, from sales all the way to delivery....staff is very knowledgable of products on the floor inside and out. Sales staff take the time to discuss best options that suits the needs of the customer and within their budget....Thanks to Ryan S, Tyler D in Sales and Mark P in vehicle delivery for their outstanding performance and customer service on the purchase of my new 2017 4Runner. More

buying a new car with trade in We just bought our third Toyota from Charlesglen. We like the extra financial incentive of auto rewards that build up with services , purchases etc. . We just bought our third Toyota from Charlesglen. We like the extra financial incentive of auto rewards that build up with services , purchases etc. ...which could be added, but they did have an expiry date coming up...so more incentive to buy! We ended up gambling on the new Prius hybrid ...not cheap, but hopefully fun to drive and economical in the long run. Staff dealt with were great...but could do without pressure to add on things like glazing and rustproofing at the time of settling financial accounts...good experience overall whenever we visit. More

A new Highlander The experience buying the Highlander at Charlseglen was good. I purchased my third Toyota from them. They are friendly and somewhat efficient. I would The experience buying the Highlander at Charlseglen was good. I purchased my third Toyota from them. They are friendly and somewhat efficient. I would likely return. More

Unnecessary Services Sales We had the service for 2007 Toyota Rav4. Then they recommended the services that we refused. - Replace automatic transmission side cover $859.00 - Dia We had the service for 2007 Toyota Rav4. Then they recommended the services that we refused. - Replace automatic transmission side cover $859.00 - Diagagniose check engine light $139.95 We had the second opinion about the transmission side cover. Toyota said found the leaking, but they said that is too minor to fix. It is just like a sweat. That can run like 100,000km without the problem. Also, the check engine light, we already had diagnosed a few years ago. Toyota said it is only the sensor bank 1 problem. Not only that, the place the second opinion had told us the threads in the sensor was completely cut off. Toyota did try to fix it once and recommended us to replace the entire exhaust manifold. We are all disappointed what Toyota service does not have those record at all, then tried to re-sell it once again. I wonder why did they need to cut all threads that are so strange which were the second opinion, and told us do not need to replace the exhaust manihold. All in all, we are not satisfied the service. More

5 star to Charlesglen Toyota Everyone at charlesglen Toyota were very helpful. We bought a new vehicle, 2018 CHR and we are extremely happy with it! I would definitely recommend t Everyone at charlesglen Toyota were very helpful. We bought a new vehicle, 2018 CHR and we are extremely happy with it! I would definitely recommend this place to do your car shopping if you're looking for a Toyota! Sean Nixon our sales rep did a fantastic job! Ask for Sean Nixon ! 5 star More

Hassle-Free! Sean was very patient, and showed me all my options. He didn't push me to buy something I did not need, and during the test drive, he ensured that I w Sean was very patient, and showed me all my options. He didn't push me to buy something I did not need, and during the test drive, he ensured that I was comfortable driving. After I had made my decision and decided to go with a car, the financial manager, Kerri helped with the finance aspect, again explaining things carefully and thoroughly. When I picked up my vehicle, I was shown all the little features of the car. It was great to see that my used vehicle runs, looks and feels like a new car AND had gone through extra assessments, so I know for sure that it is safe to drive. More

100% recommend buying from this dealership and these people! I knew I wanted to buy a new vehicle, but was very skeptical on going to a dealership because of all of the stereotypes. Well, Charles Glen Toyota cha I knew I wanted to buy a new vehicle, but was very skeptical on going to a dealership because of all of the stereotypes. Well, Charles Glen Toyota changed my entire opinion on dealerships. They are not all what you might expect - instead this Toyota dealership was my pleasure from start to finish. I felt very comfortable with all of the employees. I felt that I really trusted each of them the entire process of buying a vehicle. I chose the Toyota Rav 4 and I couldn't be any more confident in a purchase. I most definitely recommend purchasing from Charles Glen Toyota and I will absolutely be back in my future!! More