Charlesglen Toyota

Great experience Charlesglen was a great dealership to work with. Nice location and setup. Well stocked showroom. Friendly atmosphere. In particular, Garnett Lund Charlesglen was a great dealership to work with. Nice location and setup. Well stocked showroom. Friendly atmosphere. In particular, Garnett Lund was excellent to deal with. Very knowledgeable, respectful and accommodating. No pressure. Would highly recommend to anyone looking to purchase a Toyota product. More

Amazing Experience I recently bought a Sequoia for my wife, we looked at so many different dealerships and so many SUVs, we eventually went to Charlesglhen Toyota. The I recently bought a Sequoia for my wife, we looked at so many different dealerships and so many SUVs, we eventually went to Charlesglhen Toyota. The sales person was a Lady called Hala, I think thats how you spell her name. she was really helpful without all the pushiness you normally get when you walk into a car showroom. she let us take our time and did not call every day to see if we had made up our mind and that if we did not buy there we would not get a better deal anywhere else. It was just a really good experience. Once we took the plunge and bought the car, we met Wesley Simpson in finance, again what a fantastic and seamless transaction. Wess sorted everything out very professionally, he made sure that we were very comfortable with what we were doing and went through everything very clearly. When Delivery was ready, we met Mark, another really good guy who knew his stuff. He spent an hour explaining to my wife all about the car and not to hesitate to call if she had any problems or needed him to explain things again. we have bought many new vehicles in numerous countries and I can honestly say that this was one of the best vehicle purchase experiences we have had from start to finish. this may sound like I work for Toyota, (I don't of course) but I would really recommend Charlesglhen Toyota as your first choice before you look anywhere else when thinking of buying a new car. It was truly a great experience and the Manager should be really proud of his team that he has working there. Well done guys, and thank you very much. TonyB More

Excellent Great service, nice location . Tylor really work for their customer in their best interest and willing to communicate on the channel I prefered. No co Great service, nice location . Tylor really work for their customer in their best interest and willing to communicate on the channel I prefered. No complaint More

Very positive experience Some of the friendliest dealership staff I've met. Tyler Medland in particular was very helpful and I would definitely recommend him for anyone search Some of the friendliest dealership staff I've met. Tyler Medland in particular was very helpful and I would definitely recommend him for anyone searching for a vehicle. He follows up and is very good at what he does and considers the customer's needs and will remember who you are and what you are looking for. More

A Dealership That Truly Cares About Their Customers. A few weeks ago, I traded in my leased 2015 Rav4 for a leased 2017 Corolla. I felt comfortable and taken care of (as I always do here) from the moment A few weeks ago, I traded in my leased 2015 Rav4 for a leased 2017 Corolla. I felt comfortable and taken care of (as I always do here) from the moment I walked through the doors at Charlesglen Toyota to signing the lease and driving away. My goal with the trade in was to reduce my monthly payments and get out my current lease early without any penalties, and the team at Charlesglen helped me achieve that. Theresa Bishop went over all my options thoroughly and patiently answered all of the many questions I had, and Phil Dao worked with me to get me the best deal they could offer. This is the fourth car I have purchased/leased through Charlesglen, and I would not even think about dealing with any other dealership. My family has been loyal to this dealership for as long as I can remember, and it is for good reason. I highly recommend heading to Charlesglen for your next vehicle. It's refreshing to see a dealership who cares about their customers - you will always be in good hands no matter who you deal with here. More

Excellent Experience Thank you Tyler for all your help! Was a great experience, I would absolutely recommend Charlesglen Toyota and Tyler Medland to anyone looking for a v Thank you Tyler for all your help! Was a great experience, I would absolutely recommend Charlesglen Toyota and Tyler Medland to anyone looking for a vehicle. The detailing department is amazing, we purchased a used vehicle and it looks brand new. More

new car dreaming I met with Tyler Medland to look at the possibility of moving up to a new car. He was an excellent person to meet with because he asked about my driv I met with Tyler Medland to look at the possibility of moving up to a new car. He was an excellent person to meet with because he asked about my driving preferences and needs, and then focused on the models of cars that would suit me. He was able to respond to all of my questions including the potential to use current rims and tires on a new model. It was a very comfortable experience because Tyler was focused on finding the car that suited me best. Thanks, Tyler! More

Great experience. I was looking for a particular model Dodge Charger/Chrysler300 on Kijiji and 4 or 5 came up that I was interested in. Went and looked at 2 in 2 diffe I was looking for a particular model Dodge Charger/Chrysler300 on Kijiji and 4 or 5 came up that I was interested in. Went and looked at 2 in 2 different Dodge dealers and the first one I decided against, the second one was so pushy, had me sat down, doing the paperwork within 3 mins of showing me a car so I made my excuses and left. The next one was at Charles Glen Toyota. I went inside, met Tyler and asked to see the car I was interested in. Had a look, went for a drive and decided to buy. Tyler explained everything I asked and got various people to come and explain the process of buying a car there. This is very different and easy compared to some of the usual B.S you get fed at some other dealerships. The only one downside to this dealer and virtually every dealer is the constant promoting of the 'Extended Warranty.' of which frankly, when you read the fine print and the reviews for it, isn't worth the paper it's written on. More

Courtesy - Efficiency - Knowledgable My wife and I were looking to buy a newer model Toyota. After visiting a number of Dealers we ended up at Charlesglen. How Refreshing!! We were introd My wife and I were looking to buy a newer model Toyota. After visiting a number of Dealers we ended up at Charlesglen. How Refreshing!! We were introduced to Product Advisor- Dealer Rated Certified employee, Sean Nixon. Now we are Senior's with a limited budget but received nothing but First Class Service, from start to finish. We first chose a 2013 RAV4 but after a couple of days decided it didn't quite fit our needs. Without hesitation, they took it back and we settled on a 2103 Venza ( that looked like it just left the Showroom floor) Could not be happier with this vehicle and the way we were treated. More

Best Car Buying Experience We were looking for a used car and ended up going to this dealership in the Northwest Auto Mall. I say that was the best thing happened to us as the s We were looking for a used car and ended up going to this dealership in the Northwest Auto Mall. I say that was the best thing happened to us as the service we received from the dealership was amazing. We dealt with Stephen Chan for the sales and Alex Keong for the financing. No typical car salesman pressure and very friendly staff. If you are in a market for used or new car vehicle, this is the dealership you want to go. If it is a bit of a dive for you, I say it's worth to drive up there. More