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Charlesglen Toyota

Calgary, AB

4.8
1,521 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each ...
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,521 reviews

December 12, 2018

Celebrating our new Rav4 From the moment we walked into Charlesglen Toyota to taking possession of the Rav4 it was a fun and great experience. Boyd was welcoming and dug righ More

by Adventure Diva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyd Ellis
December 10, 2018

Service team is incredible My six year old corrola had a mysterious burning smell so we brought it in. The service agent Dan W we worked with was honest, poliet, and super frien More

by Mry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
December 09, 2018

Never again I went to Charlesglen Toyota to trade a Rav 4 for my first Tacoma. I was concerned about the size of the truck so we did a test drive and went to my u More

by New Truck Drvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Reid, Kurt Mulder
Dec 11, 2018 -

Charlesglen Toyota responded

I am sorry to hear of your experience thus far. The situation you have described, and associated star rating, are not indicative of the standards we are known for. As a valued member of the Charlesglen Family, Jonathan is known for his exceptional service reflective of our reputation. Unfortunately Jonathan has been unable to reach you to resolve your concerns. In the event he is unable to assist you, our Sales Managers welcome dialogue regarding any issues or concerns you may have. We welcome you to contact us, at your convenience, as the purchase is not the end of a transaction. Warm Regards; Ashley Brockhurst- Customer Relations and Compliance Manager.

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December 08, 2018

Amazing Producrs and Service I am giving Charlesglen Toyota 5 stars because they have been extremely helpful and have genuinely cared from the first time I walked through the door More

by SeanV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wilson
December 06, 2018

Great experience even though we didn't buy Dealership: Charlesglen Toyota Dealer: Tyler Medland We were searching for a compact SUV and had a list of vehicles to look at. Charlesglen Toyota More

by FoundMyNewCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Medland
December 01, 2018

No hassle car lease I am very grateful to Paul, Jim and Lydia for helping me lease another Toyota. The help I receive made the whole experience easy and convenient. I hi More

by Denise Semmens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum, Lydia Li
December 01, 2018

Highlander Hybrid It was our first time to buy a brand new vehicle, and Jonathan was patient, helpful, and professional, even with our kids running around. Thank you fo More

by Bluesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Reid
December 01, 2018

Accomadating My experience with Paul, Alison and Mark was the easiest transaction I have ever had in purchasing a vehicle, there was absolutely no pressure. All m More

by Acomadating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Peters
November 30, 2018

2019 Toyota Tacoma I am one of those types of people that is very choosy and particular, especially when purchasing a new vehicle. My experience with Paul Gorsline has More

by Greg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gorsline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McAlorum
November 25, 2018

They really take good care of their customers Wanted to trade in my SUV for a newer and more economical vehicle. My sales associate Kent Chow was very honest, helpful, knowledgable, and looked out More

by bethy137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent Chow
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