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Charlesglen Toyota
Calgary, AB
1,512 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,512 reviews
August 05, 2020
Paul Gorsline is a great, no-nonsense person to work with. He listens carefully to what the customer is after and will do his very best to meet the client’s requirements. Paul is a very enthusiastic per with. He listens carefully to what the customer is after and will do his very best to meet the client’s requirements. Paul is a very enthusiastic person who puts his heart and soul into getting you what you want. If he cannot meet some of your objectives, he will be clear about that as well. Definitely not a “pushy” person, Paul has been a great and very positive person to work with at Charlesglen Toyota. More
by Kathleen Stewart
July 28, 2020
I really recommend Charlesglen Toyota if you are planning to buy or lease a new Toyota vehicle, very transparent and professional people over there, specially Mike Loritz (in sales) Garnett Lund (in Finance to buy or lease a new Toyota vehicle, very transparent and professional people over there, specially Mike Loritz (in sales) Garnett Lund (in Finance) and Mark Peters (Delivery Coordinator). These three made the entire process very smoothly. Thank you guys!!!!! More
by Juan
July 15, 2020
Great Experience! Wonderful Team, Very friendly and Knowledgeable. Paul helped me find the best selection for me and shared his knowledge of the vehicle and the best payment options. Garnett made the p Knowledgeable. Paul helped me find the best selection for me and shared his knowledge of the vehicle and the best payment options. Garnett made the paperwork easy and Jim was friendly and welcoming with the wonderful red carpet delivery. More
by Andrinam
July 15, 2020
Excellent service from the front desk staff to the salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. More
by mebell
June 28, 2020
Went in for new brakes. After charging me just to look at them, they quoted me 1500 bucks on a job I got done for 500 bucks at a decent shop. Unbelievable!! If they rip you off on repairs you can be sure the them, they quoted me 1500 bucks on a job I got done for 500 bucks at a decent shop. Unbelievable!! If they rip you off on repairs you can be sure they do on everything else. More
by Not coming here again.
Employees Worked With
June 26, 2020
Great service! It was a pleasure to buy my new car from start to finish, I would highly recommend to anyone purchasing a used vehicle. start to finish, I would highly recommend to anyone purchasing a used vehicle. More
by Glynndondobson
Employees Worked With
June 23, 2020
Everyone was extremely professional during the buying process, they made me feel comfortable and explained every part to me. Paul was amazing and even thought this was my first time buying a new car, mad process, they made me feel comfortable and explained every part to me. Paul was amazing and even thought this was my first time buying a new car, made me feel very knowledgeable and comfortable with the whole situation. More
by jonahvonwolzo
Employees Worked With
June 13, 2020
The service was great. Staff were friendly and knowledgeable and really took the time to explain everything to us. Definitely recommend purchasing a car here. knowledgeable and really took the time to explain everything to us. Definitely recommend purchasing a car here. More
by Evatrombino
Employees Worked With
Jim M, Stephen Chan
June 10, 2020
In addition to finding me a great deal on my first car, Paul was a huge reason that I went with Charlesglen Toyota. Extremely helpful, kind, and no pressure! Would highly recommend Paul and his whole team. Paul was a huge reason that I went with Charlesglen Toyota. Extremely helpful, kind, and no pressure! Would highly recommend Paul and his whole team. :) More
by randiwickstro
May 08, 2020
Mitch was a great salesperson, got us a great deal. Entire staff was very friendly to me and made the purchasing process very simple and enjoyable Entire staff was very friendly to me and made the purchasing process very simple and enjoyable More
by Spencer
