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Charlesglen Toyota

Calgary, AB

4.7
1,545 Reviews
A new car is only the start of the celebration at Charlesglen Toyota. Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time. We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day. In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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7687 110 Ave NW

Calgary, AB

T3R 1R8

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Showing 1,545 reviews

December 27, 2020

The entire experience from my first visit to Charlesglen, to view and learn about the vehicles of interest to me, to when I drove off the lot in my new RAV4 was a pleasure. All the staff I dealt with were k More

by draigak
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Mulder
December 23, 2020

A very nice experience buying my truck from Charlesglen. This is the second vehicle I've bought from them. Stephen Duke helped me with this one including working with me patiently on a few accessories. More

by sg.snell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

I recently bought an new 2021 Highlander. They are excellent people and will explain everything in detail what you should need to know about your new car. More

by Tim.chu
Recommend Dealer
Yes
Employees Worked With
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delivery coordinator (forgot his name), Andrew Sutherland
December 21, 2020

Great service, great product: id recommend Charlesglen toyota and Val! Thank you for making the whole process easy and fun! Your cookies were such a fun bonus; my kids loved them!!! More

by suedupuis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

We walked in and were helped by Andrew right away. Over the next few days, we chatted about what we were looking for and he recommended a few options. I ended up buying a Corolla and I am loving it. More

by Brandi
Recommend Dealer
Yes
Employees Worked With
Andrew Sutherland
December 17, 2020

Tried to purchase new vehicle and submitted all required documents. Poor communication from Anne and Finance team. They dont update you right away after processing. Took me a week to reach them and found ou More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anne Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Great dealership....will be back :) Val took great care of me with evening texts when whe not at work. Her personal touches lefr in truck also noted above any other. Thanks More

by Mandy Bourque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

My family had a wonderful experience with Charlesglen Toyota. Valerie and Garnett were really helpful and took plenty of time to explain everything in detail. Will definitely come back again and also wou More

by Suraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valarie Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

This is our third vehicle from Charlesglen in 5 years and we are still happy with their great service! The quick turnaround has made our visits very easy and convenient. More

by Aaron57
Recommend Dealer
Yes
Employees Worked With
Garnett Lund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gorsline
December 05, 2020

Mitch was my salesman at Charlesglen Toyota. I was very comfortable with him and did not feel any pressure of any kind. He was knowledgeable and most helpful in my selection process. He was very relaxed More

by gaylequick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Henry
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