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Charlesglen Toyota
Calgary, AB
1,420 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,420 reviews
March 02, 2024
Val and the entire team at Charlesglen were very friendly and helpful throughout the process. I received the car earlier than the estimated time for delivery in the beginning. Thanks Val! and helpful throughout the process. I received the car earlier than the estimated time for delivery in the beginning. Thanks Val! More
by yisafatima
Helpful February 29, 2024
Charlesglen Toyota stands out as an excellent choice for purchasing a new Toyota, and our interaction with Venus Chan only reinforced this notion. Venus's accommodating and personable nature made our experi purchasing a new Toyota, and our interaction with Venus Chan only reinforced this notion. Venus's accommodating and personable nature made our experience exceptionally pleasant. Her friendly approach and willingness to assist made navigating the process effortless. We wholeheartedly endorse Charlesglen Toyota as a premier destination for your Toyota purchase, and Venus Chan for her outstanding service. More
by M.Zamani
February 28, 2024
Valarie Parsons did an outstanding job. From the moment I walked into the dealership, she greeted me with a warm and welcoming smile. She took the time to listen to my needs and preferences From the moment I walked into the dealership, she greeted me with a warm and welcoming smile. She took the time to listen to my needs and preferences, and went above and beyond to find the perfect car for me. Her knowledge of the vehicles and the buying process was impressive, and she made the entire experience smooth and stress-free. I highly recommend Val to anyone in search of a new car. Thank you for your excellent service More
by alanwu2002
Employees Worked With
February 27, 2024
All of the personal I dealt with were professional, patient, thorough, kind, dedicated and thorough. patient, thorough, kind, dedicated and thorough. More
by Susie
February 24, 2024
Val Parsons went the extra mile find me a car that fit my needs and budget. Throughout the process she kept in touch, both while purchasing the vehicle and post-purchase. She even emailed me while on vacatio needs and budget. Throughout the process she kept in touch, both while purchasing the vehicle and post-purchase. She even emailed me while on vacation. I would hesitate to recommend her. More
by jahurley
February 23, 2024
Great place. We dealt with Maria Arnould who was fantastic. She was very helpful and knew all the important details about buying a car. Would definitely use again We dealt with Maria Arnould who was fantastic. She was very helpful and knew all the important details about buying a car. Would definitely use again More
by darrenop
February 19, 2024
Had a great experience ! ! My service lady Sandy was outstanding We really hit it off Really enjoyed dealing with a woman ,being a woman myself. It made me feel more comf ! My service lady Sandy was outstanding We really hit it off Really enjoyed dealing with a woman ,being a woman myself. It made me feel more comfortable More
by christinelindley659
Employees Worked With
February 16, 2024
Max was a pleasure to deal with. He was honest, knowledgable and very personable. I can see why he has Outstanding Customer Service awards from 2022 and 2023. He deserves them. He was honest, knowledgable and very personable. I can see why he has Outstanding Customer Service awards from 2022 and 2023. He deserves them. More
by Dazimmer56
Employees Worked With
February 12, 2024
Charles Glen Toyota strives to make the customer experience memorable, personal and satisfying. Well done. experience memorable, personal and satisfying. Well done. More
by jahurley
February 08, 2024
Maria was a wonderful salesperson. She treated us like a family and we had a wonderful time in her presence. We will definitely continue to use the dealership. Justin was very pleas She treated us like a family and we had a wonderful time in her presence. We will definitely continue to use the dealership. Justin was very pleasant during the signing process. He was very patient when explaining the details in the documents. More
by Ayoola.ademola
