Charlesglen Toyota

Excellent Customer Service Looking for a car can be stressful. Andrew Fagan was very helpful and a pleasure to work with. Answered questions with promptness and we did not feel Looking for a car can be stressful. Andrew Fagan was very helpful and a pleasure to work with. Answered questions with promptness and we did not feel we were under any pressure at any time. Jim McAlorum was a delight, his humour and wit helped to ease the nervousness of buying a car. More

Loyal customer I have been a Charlesglen costumer for over 20 years and 4 Toyota vehicles and now 1 scion. The main reason I am still driving a Toyota/Scion is your I have been a Charlesglen costumer for over 20 years and 4 Toyota vehicles and now 1 scion. The main reason I am still driving a Toyota/Scion is your wonderful staff. It is the reason that you have kept my business. More

Customer service par excellence I took delivery of my 2015 Corolla from Charlesglen on 11 Sep. This is my THIRD Toyota from this dealership in 12 years. Out of the many vehicle brand I took delivery of my 2015 Corolla from Charlesglen on 11 Sep. This is my THIRD Toyota from this dealership in 12 years. Out of the many vehicle brands in the market, I chose Toyota yet again mainly because of my confidence that I will continue to receive top-notch service from staff at Charlesglen. Once again, they have delivered! Gary, Tyler and Jim are consummate professionals who won me over with their courtesy and friendliness. For me, buying a new vehicle has become more than brand loyalty to Toyota, it is loyalty to the Charlesglen dealership as well. I rate this dealership 6 out of 5 and have recommended them to friends before, and they have been equally impressed. More

EXCELLENT CAR KNOWLEDGE ! Thank you John for quality and comprehensive support. When I was there a few times, John always provided me complete exhaustive information about my v Thank you John for quality and comprehensive support. When I was there a few times, John always provided me complete exhaustive information about my vehicle. He explains absolutely everything. He knows and can explain how engine works and where to look for troubles there. I recommend him to examine your vehicle. He is always busy because he is a professional and he spends a lot of time for your vehicle inspection. Thank you John! More

Best customer service We just brought a new car and everything went really well, from prices to the information given to us.Everybody who helped us was friendly and answere We just brought a new car and everything went really well, from prices to the information given to us.Everybody who helped us was friendly and answered every question we had. More

Very nice and courtsgeous employees and environment. We went there to buy used car and found decent collection. All cars were appearing tidy and none was looking lemon. It gives confidence that only good We went there to buy used car and found decent collection. All cars were appearing tidy and none was looking lemon. It gives confidence that only good cars are kept in the stock. So we picked one that suits my budget. Also, procing is transparent and sales man let me have a look at the sheet so I can choose the one that fits my budget. Overall very satisfied so far. More

Helpful and Friendly! Mark was really friendly and helped me get an amazing car. I love my Toyota Solara and Mark gave me a reay fair deal for it! I picked up my car from T Mark was really friendly and helped me get an amazing car. I love my Toyota Solara and Mark gave me a reay fair deal for it! I picked up my car from Tim! He's hilarious and he made me feel like I was a valued customer! Mark even gave me his own aux cassette for my car and called me before and after the delivery to make sure I was happy with my purchase! I thoroughly enjoyed my experience with Toyota and would definitely recommended charlesglen Toyota to all my friends! More

friendly, helpful & caring I came to Charlesglen looking for a used hatchback in good shape, and worked with Theresa as a sales advisor. She was patient, didn't rush my decision I came to Charlesglen looking for a used hatchback in good shape, and worked with Theresa as a sales advisor. She was patient, didn't rush my decision making, and offered her honest opinion about my needs and what type of car would be best for me-- which was very helpful. Since I hadn't purchased from Charlesglen before, I wanted a private inspection of the vehicle, and Charlesglen agreed to drive the vehicle down and pick it up from the inspection, which was helpful. I was very pleased that the independent inspection confirmed what Charlesglen had told me about the car-- that it was indeed in great shape! Last, when I came to pick up the car, the bumper was slightly out of place (it looked like one of the clips had popped off), which wasn't something I remembered from the test drive. The used sales manager Kurt agreed to fix it, which I thought was a very nice gesture. Last, in comparing this dealership with other Toyota dealerships, I noticed that advertised prices for comparable used cars were lower here than other dealerships. I don't know how much other dealerships negotiate down, but starting price was lower here. More

Spectacular and Professional on all levels This is my 4th new vehicle from this Dealership . Each and every time from the sales process , through the finance process , to the delivery process This is my 4th new vehicle from this Dealership . Each and every time from the sales process , through the finance process , to the delivery process and the Service Centre is everything you would expect from a Professional , Courteous and Honorable Dealership . More

Love my car, but the service keeps me coming back!! This is my second Toyota...another highlander! I love Toyota so I will always Own one, but honestly, the relationship you have with your dealership i This is my second Toyota...another highlander! I love Toyota so I will always Own one, but honestly, the relationship you have with your dealership is kind of like a marriage and Charlesglen Toyota has always treated me like a VIP from the initial visit to the trade in, to parts and service, to the pick up of my new car. Every team member I have had the pleasure of interacting with is so professional and courteous, always going above and beyond. I've been dealing with them for many years now and I just can't say enough good things! I will always be a Charlesglen customer. More