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Charlesglen Toyota
Calgary, AB
1,592 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,592 reviews
August 24, 2026
**Special shoutout to Finance Manager, Nisar Khan! ** Really appreciate Nisar’s honesty and transparency throughout the deal. Unlike other dealers who play “games” with payment terms and hide extra ** Really appreciate Nisar’s honesty and transparency throughout the deal. Unlike other dealers who play “games” with payment terms and hide extra costs, Nisar gave me an honest price and was upfront about everything. Also, a huge thanks for helping arrange the ceramic coating and a loaner vehicle at the last minute, and having everything ready by the next morning so I could start my drive to the NWT. Great customer service—he truly went the extra mile! More
by D.S.
August 23, 2026
Thanks so much Charlesglen for setting me up with my new ride. Such a great experience! Much appreciated. ride. Such a great experience! Much appreciated. More
by susannestroud
July 24, 2026
I wanted a RAV4 and Mufi he helped me. He was patient, kind and helpful we found one within my budget. If you are looking for a Toyota at Charlesglen ask for Mufi to help you. Also Nisar i He was patient, kind and helpful we found one within my budget. If you are looking for a Toyota at Charlesglen ask for Mufi to help you. Also Nisar in finance was very nice and friendly. Charlesglen is a really good dealership excellent customer service. More
by Jessica
July 21, 2026
I visited Charlesglen Toyota on july 20 with the issue of rattling and knocking noise comming from the rear passenger site. I brought the car early in the morning so the dealership will have plenty of time t rattling and knocking noise comming from the rear passenger site. I brought the car early in the morning so the dealership will have plenty of time to diagnose this issue. At the end of the day i contacted my service advisor about the progress on my truck since I haven't heard a word throughout the whole day. After I spoke with the receptionist the advisor called me back with the news that they were unable to replicate my concerns. The advisor completely forgot to sent a shuttle for my pick up and that was already a closing time. They caught the driver on his way home and he eventualy came to pick mi up after hours. I understand that this particular issue might be hard to pin point but a complete lack of comunication and forgetting about the client is absolutely unacceptable. I had a simmilar issues in the past with the rattling and knocking noise in the right rear and it took six visits to this dealership to resolve the issue. More
by teofilk
Employees Worked With
Kiran Neil
July 14, 2026
I recently purchased a 2022 Toyota RAV4 from Toyota Charlesglen in Calgary, and I couldn't be happier with my experience. From start to finish, Anne Raya and Aaron were absolutely amazing to work with Charlesglen in Calgary, and I couldn't be happier with my experience. From start to finish, Anne Raya and Aaron were absolutely amazing to work with. They were friendly, professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. They took the time to answer all my questions, explained everything clearly, and made the entire buying process smooth and stress-free. Their excellent customer service, honesty, and attention to detail made me feel valued as a customer. Buying a vehicle can sometimes be overwhelming, but Anne and Aaron made it an enjoyable and memorable experience. I highly recommend Toyota Charlesglen to anyone looking for a vehicle, and I especially want to thank Anne Raya and Aaron for going above and beyond. I love my 2022 Toyota RAV4 and am grateful for the outstanding service I received. More
by Jose Bryan
July 09, 2026
Charlesglen Toyota's Product Advisor, Val Parsons made our Crown Signia purchase a very positive experience. Thank you for all your help and wonderful customer service Val! our Crown Signia purchase a very positive experience. Thank you for all your help and wonderful customer service Val! More
by rwong28
Employees Worked With
July 08, 2026
The purchase of our new Land Cruiser went as smooth as one could possibly hope for; excellent job done by all! one could possibly hope for; excellent job done by all! More
by Marion Edworthy
Employees Worked With
July 08, 2026
It’s my second purchase from Charlesglen Toyota trough Valarie Parsons. She is very accommodating and attentive to our needs, and very nice to talk to, Valarie Parsons. She is very accommodating and attentive to our needs, and very nice to talk to, More
by talktojoeng
July 06, 2026
Thank you, Val Parsons, for being thorough, informative, and easy to work with. It was impressive how often you kept us informed of deliveries given how many times Jamie delayed his buying decision (after m and easy to work with. It was impressive how often you kept us informed of deliveries given how many times Jamie delayed his buying decision (after making a deposit in 2022). I also appreciate you saving me from putting new tires on my old RAV4 and soon to be a trade-in. That spared me making an unnecessary $1500 expenditure. The 2026 plug-in hybrid RAV4 is a beauty. Your direction helping us pick out the trim line we wanted was appreciated as there is so much to consider and it all sounded alien to us. And, might I add, your chocolate chip cookies are as good as our respective moms. Thanks again to you and your team for all your help. More
by Sharon Green
July 05, 2026
Anne, Raya and Aaron are very helpful and informativeabout the car were buying. Thank you so much guys… informativeabout the car were buying. Thank you so much guys… More
by jonngc
