Charlesglen Toyota

The Dealership showroom is cleaned, and spacious. Coffee and tea are very accessible. Parts section is also very accessible. Coffee and tea are very accessible. Parts section is also very accessible. More

I had a great experience with Ms. Anne at Charlesglen Toyota. She was very helpful, patient, and knowledgeable while assisting me in choosing my new vehicle. She made the whole proces Anne at Charlesglen Toyota. She was very helpful, patient, and knowledgeable while assisting me in choosing my new vehicle. She made the whole process smooth and easy to understand, and I never felt pressured at any point. I truly appreciate her excellent service and would highly recommend her to anyone looking for a new car. ⭐️⭐️⭐️⭐️⭐️ More

I felt rushed. I had to make a deposit for $1000.00 to allegedly hold the vehicle. Things didn’t work out and I asked for my deposit and the dealership refused. The I had to make a deposit for $1000.00 to allegedly hold the vehicle. Things didn’t work out and I asked for my deposit and the dealership refused. Their excuse was my deposit went towards some protection work they put on the truck. I kept insisting I didn’t want the extra work done. They held my deposit for some stuff I didn’t even agree on. More

This was my first time buying a new vehicle. I had purchased a used vehicle a couple years ago. It was because of a great experience that I came back to trade in and buy new. A great experien I had purchased a used vehicle a couple years ago. It was because of a great experience that I came back to trade in and buy new. A great experience again. A good team of people were excellent to work with. I'll definitely be back in 4 years (or less?) More

I purchased a Toyota Highlander at CharlesGlen. The salesman was nice, patient, and tried hard for us. No issues there. Picking up the vehicle was O.K. I guess. There was a mistake with the registr The salesman was nice, patient, and tried hard for us. No issues there. Picking up the vehicle was O.K. I guess. There was a mistake with the registration they cleaned up quickly. A bit of waiting. The fellow showing us the features of the car was obviously in a hurry and was very vocal about being on a schedule. My wife was not amused. I was not happy with the service department. We have a minor issue with the rear hatch not closing properly. I booked an appointment for Tuesday as I don't live in Calgary that was the only full day I had available. The text booking came back for Monday. I called again to see if they entered the date was wrong. Could not get through. Left a message. Called again a few days later and they had changed it to Wednesday without telling us. After a discussion they offered us the following Friday. We booked somewhere else. I don't hate the place but I don't know if I would buy there again. More

We purchased a Toyota Grand Highlander. It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned It did take awhile and during that time we had three different sales people. The first two were great, unfortunately the last one was most concerned about us picking the vehicle up by the end of the month. I guess it relates to there monthly sale, but by the 12 time they mentioned it, it seem to be the main concern during the purchase. We did have to wait 15 months for our vehicle. Although I personally will not by another vehicle here, after that experience, the service department still seems well run. More

Friendly and professional customer service i like it the way they care about you thanks way they care about you thanks More

⭐⭐⭐⭐⭐ This is my 3rd vehicle from Charlesglen Toyota, and 3 weeks ago I drove home in my 2025 Toyota Sienna and I have not stopped smiling since. Zero regrets, I love every bit of it. The reason I kee and 3 weeks ago I drove home in my 2025 Toyota Sienna and I have not stopped smiling since. Zero regrets, I love every bit of it. The reason I keep coming back year after year is one person, Anne Reyes. Four consecutive years as Product Advisor of the Year at Charlesglen, Overall Champion for February 2026, and a national Toyota Canada award winner. That alone tells you everything, but what truly sets her apart goes far beyond any trophy or title. Anne has this rare gift of making you feel genuinely heard. She never pushes, never rushes, she simply listens, understands what you need, works within your budget, and fights to make it happen. Every single time I walked in, I walked out with exactly what I wanted. Every delivery feels like a celebration because for Anne, it truly is one. A heartfelt thank you as well to Aaron Arganoza and the incredible Team Anne, Carquest with Anne — for making every step of the journey so smooth, so warm, and so unforgettable. If you are in Calgary and searching for your next Toyota, do yourself a favor and reach out to Anne Reyes. Trust me, once you experience her dedication firsthand, you will understand why I keep coming back. More

I drove down on a whim to look at a preowned car. The sales person who helped me was truly the best, she was helpful and accommodating. I didn’t feel Pressured at all and the overall atmosphere of t The sales person who helped me was truly the best, she was helpful and accommodating. I didn’t feel Pressured at all and the overall atmosphere of the dealership was great. Would definitely purchase another vehicle from her :) More