Capital GMC Buick

Poor service from the service department From the start when I had made the appointment for my 2017 Envision- which I had purchased from Capital Buick, I had stated that I worked until 6pm an From the start when I had made the appointment for my 2017 Envision- which I had purchased from Capital Buick, I had stated that I worked until 6pm and I would be picking up my vehicle after work. I was told that this was not an issue. I was called during the day to let me know that my vehicle was ready for pick up. Again at that time I had confirmed that I worked until 6pm and I would need to pick up my vehicle after then. I was told it would not be an issue. I had also requested pricing and availability on a block heater for my car. Much to my surprise when I arrived at the dealership around 6:20 pm to find the Service department closed. I went to the front doors only to find them locked as well. Needless to say I was not impressed. Luckily enough I was able to get the attention of a salesman who was still in the dealership who after hearing my story let me in. He was helpful in locating the work order and after a bit of time finding someone who was able to take payment. I then went out to the lot to get my car and head on my way. After reviewing the completed work order it was noted that they had found a nail in the right rear tire and that they had removed the nail and rotated the tire to the front left. After inspecting the tire before I had left I noticed that the nail was still in the tire. I was extremely disappointed by this. As well there was no parts quote for the block heater that I had requested. I had tried to contact the service department after my appointment and was told that I would receive a call back. I am still waiting. Shortly after my appointment I received a follow up email about my service where again I had stated my issues. I never received a call back following up on my complaints. To this day over a month later I still haven't received a follow up, despite reaching out to the service manager, service foreman and the GM. More

2019 Canyon Denali Was an awesome experience. Would recommend Caleb Fisher to buy a vehicle from. Going to enjoy my new 2019 Canyon Denali. Go to Capital GMC and see Cal Was an awesome experience. Would recommend Caleb Fisher to buy a vehicle from. Going to enjoy my new 2019 Canyon Denali. Go to Capital GMC and see Caleb. More

Two thumbs wat up, and at the 9 and 3 possition. The salesman, Mark King, was excellent. He is direct and easy to deal with. All messages were returned with answers to all questions asked. The pri The salesman, Mark King, was excellent. He is direct and easy to deal with. All messages were returned with answers to all questions asked. The pricing was so competitive I drove 1,000kms to do the car deal. There were no last minute surprises. The car I purchased was spotlessly clean inside and out and there was no hassle on the pre-negotiated price of my trade. I highly recomend this dealership. More

Quick and easy. Walked away happy They met my specifics I had asked them to in order to finalize a deal. After shopping around for comparable vehicles, they worked the hardest to earn They met my specifics I had asked them to in order to finalize a deal. After shopping around for comparable vehicles, they worked the hardest to earn my business. More

It was an amazing experience with Goldie Singh Goldie Singh is very punctual, knowledgeable and friendly. I really appreciate the efforts that he makes for the satisfaction of his customers. Thanks Goldie Singh is very punctual, knowledgeable and friendly. I really appreciate the efforts that he makes for the satisfaction of his customers. Thanks for all the help Goldie More

Experience with capital gmc buick Had a great experience while purchasing my new truck. Kelvin singh was extremely helpful and answered any questions I had. Sam also helped make my dea Had a great experience while purchasing my new truck. Kelvin singh was extremely helpful and answered any questions I had. Sam also helped make my deal go through. Overall great experience with both gentlemen and will be dealing with them in the future forsure! More

Car Shopping with Ease Azi greeted my son and I when we arrived at the dealership. We did a test drive on the vehicle I purchased. Azi provided good information about the ve Azi greeted my son and I when we arrived at the dealership. We did a test drive on the vehicle I purchased. Azi provided good information about the vehicle. I did not feel pressured at any time. If you decide to car shop, consider Capital GMC Buick! More

Looking for old came home after 3 days.. Went in looking for a used car with a small warranty after a few times coming back and could not make up my mind to what to buy. After the 3rd time co Went in looking for a used car with a small warranty after a few times coming back and could not make up my mind to what to buy. After the 3rd time coming in I went home with a brand new GMC 2018. With 0 interest More

Fantastic experience A big shout out to all the guys at Capitol GM Buick in Edmonton.A great bunch of guys working there.They bent over backwards to help us buy our new ca A big shout out to all the guys at Capitol GM Buick in Edmonton.A great bunch of guys working there.They bent over backwards to help us buy our new car .They are very knowledgeable and happy to help .Thank you Kelvin Shigh and everyone else that we met today. More

Goddaughter Chronicles Although my godfather works at the dealership which brought me here, I am so glad he picked this dealership to work for! The staff treated me as if th Although my godfather works at the dealership which brought me here, I am so glad he picked this dealership to work for! The staff treated me as if they had known me for a while, the service was a breeze and everyone was super helpful + kind that I dealt with. Landon did a great job showing me the vehicles I was interested in, he was very patient with my questions and viewing (scrapped ice off of every vehicle I wanted to see, even if I looked at it for 30 seconds.) I still cannot believe I have a new car, and it came with a free trip for Black Friday! I am in heaven! Thank you, Capital GMC Buick! ? More