Capital GMC Buick

Unprofessionalism!!! I purchased a year old car from them on Friday afternoon. The car was from BC. I wasn't told earlier that they would not accept a credit card payment I purchased a year old car from them on Friday afternoon. The car was from BC. I wasn't told earlier that they would not accept a credit card payment for the car. I was ready and able to pay the whole car with my credit card. When it came to payment, I was told that all I can pay with a credit card was $ 2,500.00. So, I paid it and had to bring the rest in a form of a certified cheque. I went to the bank and got the certified cheque for them and took the car home. Next, day I went to the AMA office to register the car with my new insurance policy. However, again, I wasn't told by the Capital's staff that the car's mechanical inspection was expired. As the car was from BC, Alberta Registry requires to have a current, valid mechanical inspection. The registry office at AMA has refused to register the car. I went back to Capital as they have told me on the phone that they do have an Inspection Certificate for me. Upon my arrival at Capital, Brett gave me a piece of paper saying that this is the right Inspection Certificate. I drove back to the AMA office, however, this certificate turned to be expired, therefore invalid again. AMA refused to register the car. I went back to Capital, where I was told by Brett that the technician responsible and authorized for signing new Mechanical Inspections Certificates was off for the weekend and that he will be back and able to sign it on Monday. Frustrated, I had no choice but to paid the remaining money, but not to be able to register my car. On Monday my son went to Capital again and they gave him a valid certificate. Well, the sales people at Capital, such as Brett have no idea what they are doing. They are selling a car without valid Mechanical Inspection, knowing that the car was out of province and will require such a certificate. Never before I had such a frustrating experience with a purchase of a car. Never again I will purchase anything from Capital and would not recommend this particular dealership to anyone. By the way: this place was "Southgate Pontiac, Buick, GMC" before. It was a nice place to enter. I have purchased several cars from them in the past. Now, the place, especially the show room looks runned down, like a car dealership in the Soviet Union. More

Awesome Experience Brett, Colin, Brandon and Rob from Calgary were amazing to deal with. I could not believe how seamless, and easy it was to buy our new GMC truck. Th Brett, Colin, Brandon and Rob from Calgary were amazing to deal with. I could not believe how seamless, and easy it was to buy our new GMC truck. Throughout the whole process they were professional and extremly helpful. My intent was to go in there late Friday afternoon, see the Truck, talk to them and was certain the deal was not going to be completed until Monday possibly. I was so wrong. Garry and I drove out of the parkingl lot with our new GMC a few hours later on Friday. They bent over backwards to get the paperwork done, helped us contact our insurance company, get to the registry and provide dealer plates. We have dealt with the location for years, but I have to say that Capital is a fresh new "face" and experience. Thank you so much. More

very nice service Mo helped me a lot to select my car which suits my budjet. I am pleased to have my first Nissan versa. He and his team were very nice and always try Mo helped me a lot to select my car which suits my budjet. I am pleased to have my first Nissan versa. He and his team were very nice and always try to help me. Thank you so much... More

Great purchase, no-pressure salesman I knew exactly what I wanted to purchase, and the salesman here were willing to work with me on getting me in my dream vehicle. Greg and Al were very I knew exactly what I wanted to purchase, and the salesman here were willing to work with me on getting me in my dream vehicle. Greg and Al were very approachable and a really nice people to deal with. Best of all, there was no pressure like other horrible salesman I've dealt with in the past. Colin was also great to work with, and got things in order quickly when I went to pick up the vehicle. Overall, I highly recommend coming here to purchase, as you will not be disappointed in what these guys have to offer. More

Awesome experience Greg, Colin, Maya and Management worked hard to make things happen for me. They were very helpful and honest in what would work better for me. They ke Greg, Colin, Maya and Management worked hard to make things happen for me. They were very helpful and honest in what would work better for me. They kept me up to date with the progress and I was in my GMC Terrain in good time. Thank you all for the awesome customer service. You made me a happy customer. More

GREAT PLACE TO BUY Best experience that I have ever had dealing with a salesman. We needed to complete the sale quickly. Greg Doll was attentive and not pushy. He answer Best experience that I have ever had dealing with a salesman. We needed to complete the sale quickly. Greg Doll was attentive and not pushy. He answered all my questions and supplied all the information I needed to make an informed choice of vehicle to buy. I was given a fair price for my trade in, which had some problems. Greg took the time to explain the electronics and the controls in the new truck. I have told several people Greg and Capital GMC are a great place to deal with. More

Good truck buying experience! Barb and her co-workers at Capital really kept things nice and simple for me. I knew what I was interested in and they provided great service and a fa Barb and her co-workers at Capital really kept things nice and simple for me. I knew what I was interested in and they provided great service and a fair price to help me complete my truck buying experience. Barb provided a super walk-through of all the vehicle's key features, as well as a good intro to the OnStar services. Overall a great experience! More

Knowledgeable staff I was greeted promptly. Ricki-Rae was very helpful and knowledgeable she help me and my wife. I never write reviews, she went out of her way and came I was greeted promptly. Ricki-Rae was very helpful and knowledgeable she help me and my wife. I never write reviews, she went out of her way and came in on her day off to deliver our truck. Very happy we came to Capital. More

New Vehicle Purchase I am quite pleased with the service provided by Brandon during my purchasing process. He was courteous, professional and attentive to my needs. He was I am quite pleased with the service provided by Brandon during my purchasing process. He was courteous, professional and attentive to my needs. He was straightforward in answering questions and sought assistance from other staff members when he didn't know. His follow up phone calls post-purchase were appreciated. I also valued the concise manner in which Brett helped to close the deal (no running back and forth to finalize numbers). Much of my experience with this dealership (formerly Southgate Buick GMC) is with the service department. There I have been treated honestly and fairly. I anticipate that this will be continued under the new ownership. More

Brittany is a very personable employee to deal with! Brittany was very friendly and honest and we felt like she was trying her best to get us a great deal! We would recommend Brittany to all of our fami Brittany was very friendly and honest and we felt like she was trying her best to get us a great deal! We would recommend Brittany to all of our family and friends! More