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Capital GMC Buick Cadillac - Service Centre

4.0

177 Lifetime Service Reviews

4020 Rochdale Boulevard, Regina, Saskatchewan S4X 4P7

177 Reviews of Capital GMC Buick Cadillac - Service Centre

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July 29, 2020

"David has always been the one I have dealt with while..."

- Anonymous

David has always been the one I have dealt with while serving my vehicle at capital GMC. He is always friendly and has my vehicle ready in a efficient way. Thanks David!

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Recommend Dealer
Yes
Employees Worked With
July 24, 2020

"Todd was easy to work with, good communication. He is..."

- robhoward

Todd was easy to work with, good communication. He is confident in his knowledge and very helpful. We took the car in by 8 and had it back just after lunch. Eh plus.

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Recommend Dealer
Yes
Employees Worked With
Todd McCubbin
July 23, 2020

"Always great service!!"

- HL57

Everytime I bring in my 2011 Cadillac CTS for service, I always use my regular Service Advisor, Todd McCubbin. He always greets me with a smile, takes great care of my vehicle, and really knows his stuff. I always feel looked after and will continue to get my vehicle serviced at Capital. Thanks Todd

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Recommend Dealer
Yes
Employees Worked With
Todd McCubbin
March 20, 2020

"Very professional service"

- gwiome

Had my company truck in for warranty transmission replacement was done quickly and I was kept informed all the way. The final day when I picked it up everyone worked hard to make sure it was done before closing . Thanks to all involved whose names I did not get but especially Dean , Sean and the tech who did the work .

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Recommend Dealer
Yes
Employees Worked With
Mar 23, 2020 -

Capital GMC Buick Cadillac responded

Good Day! - It's Capital GMC wanting to say THANK YOU for entrusting us with your truck care needs. - I'm delighted to read of the caring attention provided by the team. Make it a great day and thank you for entrusting us with your car care needs.-Shaun

January 23, 2020

"Service is excellent"

- Trish and Darren

Capital GMC has been our dealership of choice for buying vehicles several times over the years and will continue to be for years to come. We have been so impressed with the service department as well. You can tell the staff cares very much about their customers and that is obvious in the way they communicate and ultimately how they conduct business. Our next vehicle will again be from Capital for sure. Thank you so much for always doing the right thing.

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Recommend Dealer
Yes
Employees Worked With
Jan 24, 2020 -

Capital GMC Buick Cadillac responded

Good Day! - It's Capital GMC wanting to say THANK YOU for entrusting us with your car care needs. - I'm delighted to read of the caring attention provided by the team. Make it a great day and thank you for entrusting us with your car care needs.- Brad

November 18, 2019

"Great"

- A customer

Good service, does not try to force new vechiles on you like some other places. Pretty friendly people and are understanding of what you are looking for.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Agecoutay
Nov 18, 2019 -

Capital GMC Buick Cadillac responded

Thank-you for the 5 star review. We will be sure to pass on your kind words to Steven and Justin! It makes us very proud that they made your experience a memorable one and we look forward to seeing you again. Happy Driving - Denise

September 26, 2019

"Great Ownership "

- brucedbrennan

Great Dealer Ownership, Responded quickly which doesn’t always happen with owners. He is a Car guy not just an investor like some. Look forward to future dealings.

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Recommend Dealer
Yes
Employees Worked With
Sep 27, 2019 -

Capital GMC Buick Cadillac responded

It's Capital GMC wanting to say THANK YOU for the shout out on DealerRater. We appreciate your efforts in recognizing our dealership. Have a wonderful rest of the week and we will see you soon. Make it a great day!- Brad

July 23, 2019

"Frustrating expirence"

- Storm71

Bought a jeep last year that was supposed to come with a factory tow package. It didnt. After a few phone calls they agreed to have the jeep brought in to fix the problem. A 2 hr estimated job took 6 hrs and i got the jeep back without a hitch and the wiring ziptide to the bumper. So had to bring it back a second time. More problems and excuses ended up with a 3rd appointment. Finally got a hitch installed on the 3rd visit and finally had tue factory hitch i paid for or so i thought. Come to find out the im still missing some parts. Few phones calls with chad have been frustrating and have left me feeling ignored and like my problem isnt important. Refuses to call back when he says he will..passes the job onto other people to add to the confusion instead of dealing the problem directly. The whole process has been frustrating and is only compounded by the fact that i live out of town and its a financial and scheduling problem to bring the truck to them to fix a problem that shouldnt exist

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Recommend Dealer
No
Employees Worked With
Jul 24, 2019 -

Capital GMC Buick Cadillac responded

I wanted to personally thank you for taking the time to provide feedback about your experience with us. Clearly we did not deliver as promised. We are very sorry to have failed you. You are valuable to us and we would love to have the chance to keep you among our most valued customers. I will get our Service Manager to reach out to you shortly, and thank-you again for your feedback! Sincerely Denise

May 19, 2019

"Service is horrible"

- Crappy service

10 am appointment for a wheel alignment an dvd Headrest diagnosis. At 3 pm finally got wheel alignment done now sitting an waiting for headrest diagnosis. So what's the point of booking for couple hours worth of work when it's going to take all day.

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Recommend Dealer
No
Employees Worked With
Todd McCubbin
May 23, 2019 -

Capital GMC Buick Cadillac responded

We are sorry to hear this and would like to learn more. What is the best way to contact you?

March 20, 2019

"$4300. Damage on my 2019 Sierra "

- Murray’s 2019sierra$

Had my 3 month old,2019 Sierra towed in for repairs and when capital finally was able to push it into their shop. They caused $4300. Damage to the drivers side of vehicle. The only person that took my concerns seriously was Joshua

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Recommend Dealer
No
Employees Worked With
Mar 21, 2019 -

Capital GMC Buick Cadillac responded

Hi Murray, we are sorry to hear this and our team would like to learn more. Can you please provide me with your contact information so we can follow up with you?- Brad

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