Capital GMC Buick Cadillac

Always a pleasure dealing with Capital GMC We were browsing outside and was greeted by Sean a few moments later. He was able to help us look into the type of vehicle we wanted and had the right We were browsing outside and was greeted by Sean a few moments later. He was able to help us look into the type of vehicle we wanted and had the right pitch to get us to buy. Our intent was just to browse around, but the salesman did an excellent job on closing the deal. More

2014 Terrain Purchase Experience Thanks to Greg Williams, I left feeling like I made the right choice for my lifestyle and budget. I appreaciated how he took the time to explain the d Thanks to Greg Williams, I left feeling like I made the right choice for my lifestyle and budget. I appreaciated how he took the time to explain the details to me and didn't rush me through options. I did feel like Greg had my best interests in mind and spoke to the level of a vehicle expert that I am (level 0!) oppposed to overwhelming me with information I did not care about or understand. I will go back and seek Greg out when it is time to upgrade for sure. More

Excellent!!! Hi there, the minute I walked in the door i was helped, found a salesperson and told him what I was looking for. Excellent customer service, salesper Hi there, the minute I walked in the door i was helped, found a salesperson and told him what I was looking for. Excellent customer service, salesperson new his product and payed attention to what I was looking for there for I bought my new GMC.... I've been a ford guy all my life until now More

Excellent service This is my second vehicle purchase from capital GMC and Taylor Vogt! She is very helpful, upbeat and goes above and beyond! I would only recommend cap This is my second vehicle purchase from capital GMC and Taylor Vogt! She is very helpful, upbeat and goes above and beyond! I would only recommend capital GMC to my family And friends! Thanks Taylor! More

OUTSTANDING dealership I went into capital gmc service department for my appointment where I met Todd, who was very helpful and efficient! I've been having lots of issues wi I went into capital gmc service department for my appointment where I met Todd, who was very helpful and efficient! I've been having lots of issues with my 2009 Ford f150 lately so Todd introduced me to Taylor to see my options of getting out of my current truck! At first I was hesitant but I fell in love with my new GMC Sierra. Taylor was very knowledgable and took her time teaching me all the new and exciting features the Sierra has! She also SAVED me money on my monthly payments AND deferred my payments for 90 days to get me through the holidays! What a great Christmas present for myself! I highly recommend Taylor and the staff of Capital GMC! I LOVE MY NEW TRUCK! More

100% completely unsatisfied Well, where do I begin. I have purchased 2 brand new trucks in the last 3 years from Capital; my latest being a 2013 Denali Duramax. It was a complet Well, where do I begin. I have purchased 2 brand new trucks in the last 3 years from Capital; my latest being a 2013 Denali Duramax. It was a complete nightmare dealing with the cheap and crooked people there! For starters, they "accidentally" shorted me $50 on my truck I traded in, which I didn't notice until after I picked up my new truck (they did nothing about it.) Second, they would not even fill my new $70,000 truck with diesel, claiming they wouldn't make any money if they did that! Third, they wanted to put USED floor mats in my brand new truck(seriously!) As far as taking your vehicle in for maintenance; I brought my truck in for a simple oil change. It only took a mere 8 hours to complete it! Apparently my time isn't valuable to them... The latest miserable experience I had was bringing my truck in to get the brakes looked at and have my winter tires put on. I drove my truck into the bay, got out, and went and stood at the service counter for 10 minutes(nobody was in front of me) before anyone had the courtesy to look up from their computer to see if I needed anything. I told them what I needed done, and asked them to put the 2 tires with the most tread on the rear. Pretty simple request. When I picked up my truck the next day, they tried to charge me over $200 to look at my brakes, even though I have extended bumper to bumper warranty. After a victory on my side, I picked up my truck, only to notice that the service "techs" did exactly opposite of what I asked, and there were also no valve stem caps on my tires. After visiting the service manager and getting valve stem caps, I was on my way home. I left the parking lot, only to notice a terrible vibration through my truck. Apparently people don't balance tires anymore... I had to take my truck into a REAL tire shop to get this fixed. All in all, I would rather walk barefoot on broken glass than give Capital another dime! Worst company I have EVER had the misery and misfortune of dealing with!!!! Take my advice, look somewhere else! I have never felt so unappreciated as a customer! More

Pleasant experience Although we were sad to see our trade go, everyone involved at Capital made the experience a great one. The process went past normal hours, and it bec Although we were sad to see our trade go, everyone involved at Capital made the experience a great one. The process went past normal hours, and it became obvious that the team were there to help, no matter how long it took. More

SIERRA 1500 SLT My experience with Capital GMC was a pleasure, great service and they were very thorough on there work and helping me get into the exact vehicle i wan My experience with Capital GMC was a pleasure, great service and they were very thorough on there work and helping me get into the exact vehicle i wanted, Jordan was very kind and pleasurable to deal with. His vast knowledge on the product really shined through, gave me all the information i needed to make a comfortable decision. I would definitely recommend going to see Jordan. More

Happy Customer We were very pleased with the whole process of purchasing a new to us vehicle. Don Narcisse couldn't have been any nicer we thoroughly enjoyed dealin We were very pleased with the whole process of purchasing a new to us vehicle. Don Narcisse couldn't have been any nicer we thoroughly enjoyed dealing with him and would recommend this dealership and Don to anyone looking for a new car. Thank you Don we love love love our 2010 Ford Escape. More