Capital GMC Buick Cadillac

Very Happy with my new truck, told Greg what I wanted he showed me one truck and it was the one. Very knowledgeable staff and very happy with my purchase. Highl with my new truck, told Greg what I wanted he showed me one truck and it was the one. Very knowledgeable staff and very happy with my purchase. Highly recommend capital to all my friends and family. More

Only Looking!! We were only going to look....Everett changed that. He went out of his way to find a vehicle we were comfortable with. Justin gave us a good deal an We were only going to look....Everett changed that. He went out of his way to find a vehicle we were comfortable with. Justin gave us a good deal and both made sure we got the extras we asked for. We would be more than comfortable dealing with Capital GM again and would recommend Everett to anyone interested in buying a vehicle. More

Did not buy here Went in the evening, the receptionist paged a salesman and Justin jumped out of his office nearly taking out another staff member with his excitement. Went in the evening, the receptionist paged a salesman and Justin jumped out of his office nearly taking out another staff member with his excitement. We thought he was very enthusiastic. He found us a vehicle we were interested in and was in our price range very quickly. Then it all went downhill. He lied to us several times and put down specific other dealerships. He told us that the vehicle was only on the lot for less than half the time it was there. We asked to see the inspection report and he brought us a report showing the inspection after all the take in work was done, so it looked like it came in with no problems (also showed how long the vehicle was actually there). We were irritated but still interested in the vehicle so we had him get the sale worksheet drawn up, we thought we had told him we wanted to do the trade in on the "$2000 cash for clunker" promotion, but it didn't show up on the sheet when he came back. So we brought that to his attention and he went back again to his manager and they wouldn't honor it and offered us $200 (far cry from $2000). When we told him that we had been to a certain other dealership, he told us not to buy from them because they don't do inspections on trade in, they put them on the lot as is. But we had already been there and talked to a salesman and saw real inspection reports. We left and decided if we couldn't find the vehicle we wanted for the other dealership, we would go back to Capital GM and buy this vehicle but from anyone other than Justin. We ended up buying from the other place and couldn't be happier and we weren't lied to. I see a lot of people have had great experiences at this dealer and with Justin and that is fantastic! Its a shame that we weren't so lucky. More

Upgraded from CUV to Sexy Sierra Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we prefer Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we preferred and some things that we didn't want. He had the perfect truck for us with all the options, color and trim that we wanted. Went for a test drive, gave us a price that was better than expected for the truck we got. Finished up and dealt with Kien with the financing, everything start to finish was very smooth and stress-free purchase. Also got the accessories (Truxedo, WeatherTech Mats) from Capital at a decent price. More

Worst dealer ever!!! Bought a brand new Cadillac ATS. Was scheduled an appointment for a factory recall on a Friday before the long weekend. Got a shuttle service to the d Bought a brand new Cadillac ATS. Was scheduled an appointment for a factory recall on a Friday before the long weekend. Got a shuttle service to the dealership at 530pm only to be told that they hadn't fixed my car. Terrible service and customer service. Now I'm without a car on the long weekend. No loaner car, no explanation for not fixing my car in time. Very disappointed More

Great Easy Experience I was only going to be looking for vehicles that day and this was the first dealershpi I had been to and I met Everett and that was it. He was an exce I was only going to be looking for vehicles that day and this was the first dealershpi I had been to and I met Everett and that was it. He was an excellent salesperson and with Serey and Kevin the process went so smoothly, I didn't need to go anywhere else. I am enjoying my new Chryster and look forward to driving it everytime. Thank you! More

Great buying experience I was looking for a particular vehicle in a particular colour. Andrew Glaze's patience was excellent and greatly appreciated. In the end, he found th I was looking for a particular vehicle in a particular colour. Andrew Glaze's patience was excellent and greatly appreciated. In the end, he found the vehicle I wanted in an even better colour. Dealing with Justin to close the deal was eventful and humourous. Kevin Gatschene was also easy and pleasant to work with. There was no "sales pressure" from any of these guys as I had at other dealerships. I would - and have - recommended Andrew to other customers. They would do well to work with him. More

Trading in my 2012 Acadia Denali for a 2014 Buick Enclave My recent experience with Capital GMC Buick Cadillac was outstanding. I think this is my 5th vehicle from this dealership and I can't imagine going a My recent experience with Capital GMC Buick Cadillac was outstanding. I think this is my 5th vehicle from this dealership and I can't imagine going anywhere else. The product knowledge demonstrated by Jon Dreger was amazing. His attention to detail and ensuring that I was comfortable at all times during the sales process was refreshing and reassuring! Kien To in Finance was proficient and professional...very thorough! Jay Paul and Stuart Pollon were also very helpful and professional. I have recommended this Dealership to other friends and family members and would not hesitate to recommend them to anyone! More

GREAT SERVICE Great, Great, Great. Love the truck and customer service second to none. Best selections in the province for trucks. Everett and Matt great to work Great, Great, Great. Love the truck and customer service second to none. Best selections in the province for trucks. Everett and Matt great to work with. More

Putting the customer first I found it refreshing to purchase a vehicle from such a great dealership which has the good fortune of having employees who clearly remember that the I found it refreshing to purchase a vehicle from such a great dealership which has the good fortune of having employees who clearly remember that the purpose of their business is to satisfy customers. They were friendly, easy to deal with, and had the ability to answer all my questions, as well as a great support staff in parts and service to address all of my concerns and requests. Brad and Kien were fantastic as was the rest of the team, they handled all the details like pros with stellar customer service so I never had to get involved in all the time consuming steps. Dealership support is a huge factor in owning a vehicle, and now I'm comfortable it was the best choice now and for the future. More