Capital Ford Lincoln Inc. - Service Center

Good price and good service I bought a used truck at Capital Ford Lincoln, the truck is good , and theirs service is good! Last time I checked the brake system , they gave me a l I bought a used truck at Capital Ford Lincoln, the truck is good , and theirs service is good! Last time I checked the brake system , they gave me a lot of help. More

Excellent customer service I purchased a vehicle from them and have also had service from them after having a very bad experience at another dealership. Capital Ford Lincoln sur I purchased a vehicle from them and have also had service from them after having a very bad experience at another dealership. Capital Ford Lincoln surpassed my expectations. Their customer service was awesome and they made me feel comfortable in my decision to trust them. I highly recommend them and will be going back to them for service in the future. More

Exceptional Customer Service by Mike Fenton I first spoke to Noel and told him what I want and gave him the price range. He then called me after a month and gave me two choices out of that one f I first spoke to Noel and told him what I want and gave him the price range. He then called me after a month and gave me two choices out of that one fits my budget and requirements. He was very professional and understand the customer requirements. After few days I had some issue with the tires and the jack was missing and Mike Fenton one of the service advisor provided an exceptional customer service. He was very polite and professional and gave me a VIP service every time I visited under the warranty period. He ordered me new tires and jack. I think he is an asset to the company, great service. Thanks, Hasan More

Amazing - got us on the road quick. Showed up twenty minutes before close. Had taken a nail to our rear tire of our '14 Explorer. Was leaving on a 700km trip to Calgary in the morning. T Showed up twenty minutes before close. Had taken a nail to our rear tire of our '14 Explorer. Was leaving on a 700km trip to Calgary in the morning. Though they didn't have the new tires in stock, Mike made sure that the guys knew in the morning to take care of it. Not only that, but he came in on his day off - went to the tire place when they opened, picked up our tires himself and dropped them off at the dealership so we wouldn't have to wait for them to be delivered. We were good with the wait - but much happier to be on the road sooner. He went way out of his way and above/beyond. Validates our move from Dodge to Ford last winter. Super impressed with the service!!! More

review Thi was very friendly and incredibly helpful. He heped me get the best deal on my vehicle and made sure all the repairs I asked for were done quickly. Thi was very friendly and incredibly helpful. He heped me get the best deal on my vehicle and made sure all the repairs I asked for were done quickly. More

Great sales people, sketchy service department. The people in the sales department and in the office in general are excellent here. I run a fleet of 9 trucks, I recently purchased a new F-350 Super The people in the sales department and in the office in general are excellent here. I run a fleet of 9 trucks, I recently purchased a new F-350 Super Duty. Within 24 hours I had a warning light, water in the fuel, a sensor was replaced but the "technician" neglected to reprogram the system so within 5 minutes the light was back. Two hours later they had finally figured out what had happened. Past experiences include being advised that I needed to replace the EGR Cooler in my '06 F-250 after 320,000 km, turns out I just needed to replace a $12.00 rad cap. This truck also had an oil leak, was told I needed to rebuild the engine top down because they couldn't tell where the oil was coming from, even with dye. Turned out I had a cracked line to the oil cooler, under $200 to replace. This truck went 632,000 km before I replaced it. My impression of Capitals service department is they are always hunting the big repair score. There seems to be a general reluctance to check small issues first. I still take my fleet there for general maintenance but I "always" get a second opinion when they "recommend" anything major. More often than not their "recommendations" are not really required. More

Wonderful customer service. Everyone made you feel important and as if you were apart of the process. I am very happy with my purchase, and would recommend anyone to Capital Ford Lincoln! Jonathan esp important and as if you were apart of the process. I am very happy with my purchase, and would recommend anyone to Capital Ford Lincoln! Jonathan espically made my first experience a great one !!!! More

I had recently brought my car in to get a chip repaired in my window. The next day however, a crack appeared where the chip was fixed, which made me a bit concerned and feeling like I basically paid for th in my window. The next day however, a crack appeared where the chip was fixed, which made me a bit concerned and feeling like I basically paid for them to create a sealed crack. Dustin Skoglund from the service center showed great care in my issue and offered to assist me with my insurance claim for a new window as well as explaining to me that it does sometimes happen when windows get fixed. He gave me a few different options to choose from and I left there much happier than I came. I would definitely recommend this dealership to anyone! They always treat me great. More

Irvin Lazorko was like having an uncle in the business. He is actually a neighbour, so we thought we'd try the dealership he worked at. Adrian was so knowledgeable of the new technology and very friendly He is actually a neighbour, so we thought we'd try the dealership he worked at. Adrian was so knowledgeable of the new technology and very friendly. Martin made the financing painless. More