Capital Chrysler Jeep Dodge

warranty service Approaching the 100 thousand km mark on my 2011 dodge ram 1500. In the past 2 weeks my vehicle has been in the shop 3 times for 2 different issues. Approaching the 100 thousand km mark on my 2011 dodge ram 1500. In the past 2 weeks my vehicle has been in the shop 3 times for 2 different issues. Ryan Rodney was very helpful in booking appointments and make sure everything was completed and covered under warranty in a timely manner. He was very courteous and extremely professional. His customer service was top notch. Brittany Mills was also helpful in booking an appointment. Thank you for your service More

Great experience Juan was very professional, not pushy, a pleasure to deal with. We found all the staff friendly and welcoming and would definitely return for any futu Juan was very professional, not pushy, a pleasure to deal with. We found all the staff friendly and welcoming and would definitely return for any future vehicle purchases. More

Warranty work /oil change / winter tires / brakes I have had to have ALOT of warranty work done on this car over the years (being a first model year, this is somewhat expected). Although it has been I have had to have ALOT of warranty work done on this car over the years (being a first model year, this is somewhat expected). Although it has been an inconvenience at times, I am always amazed at the level of service provided by your service team and shuttle service (and driver, Neil). The level of service and professionalism has far outweighed any inconvenience posed by the required work. Thank you very much. More

2014 Dodge Ram 1500 I bought my first Dodge Ram 1500 from Capital Dodge and I must say, I was very impressed with the professionalism and knowledge of my salesman, Chris I bought my first Dodge Ram 1500 from Capital Dodge and I must say, I was very impressed with the professionalism and knowledge of my salesman, Chris MacCuaig. First class all the way. More

Ryan Rodney = best service ever! I love my Fiat 500 and when it needs to head to the shop, Ryan Rodney always provides the very best service. He is extremely knowledgeable, helpful an I love my Fiat 500 and when it needs to head to the shop, Ryan Rodney always provides the very best service. He is extremely knowledgeable, helpful and professional. He goes above and beyond the call of duty to make sure everything is organized and excellent. Working with him, I know my car is in great hands. Best service in the city! : ) More

Andréanne is the jewel of this dealership! I had purchased a vanity license plate "ABARTC" long before I purchased the Fiat Abarth. When I was ready to buy I walked into a few Fiat dealerships I had purchased a vanity license plate "ABARTC" long before I purchased the Fiat Abarth. When I was ready to buy I walked into a few Fiat dealerships and asked "I have this plate and need a car to go with it". Believe it or not, I ended up walking out of two dealers because they just sat their puzzled until I walked into Capital Fiat and was greeted by Andréanne. She immediately smiled and showed me a white one. That was the color of my choice and I had brought a CD with Scorpion graphics that I wanted on the front bonnet, trunk and a small one on the white dash. I was very particular to the size, location and rotational angle. Andréanne took care of every detail no matter how small and my purchasing experience was made so much more special because of her efforts. For the record, Andréanne knows more about Fiats than anyone else I have met in Canada. We talked about the history, heritage, performance, style and of course the amazing growl of the Abarth. I drove across Ottawa from Cornwall, Ontario (1.3 Hours) just to deal with her at Capital Fiat. If you plan to buy a Fiat, definitely spend some time with Andréanne... My only wish is that she was also a mechanic so she could care for my car as well! More

Thanks Kyle McColl - Your help was Jacking up an Abarth is no easy job. In fact there are articles about this subject containing warnings and solutions. So after reading all of them I w Jacking up an Abarth is no easy job. In fact there are articles about this subject containing warnings and solutions. So after reading all of them I was more confused than before I started. I wanted to jack up the car to clean behind the mag wheels, wheel wells and underneath the car. So I purchased a jack and stands and called Kyle for help. He offered his time so I drove down to Capital Dodge to meet with him. He was dressed in a dress shirt (white) and tie but did not hesitate to jump down on his belly to look underneath and provide me with all the instructions I needed to safely jack up my Abarth without damaging the side panels. Quite frankly, if I was in my dress shirt and tie, you would have to be one special person to get me on the dirty ground like that. So this goes to show you how special you are when dealing with Kyle McColl, Service Manager! Last year Kyle spent a half hour explaining to me the best way to store my car for the winter addressing tires and so on. More

Multiple vehicle purchase client I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optim I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optimizes the brand both in personal aura and knowledge. She makes you feel the passion of the Italian car experience. No amount of money or training can instill that into a brand representative. Matt reminds me of the great soccer player of old, Platini - a play maker who seems to float through the dealership and ensure all is in good order. The entire service team are wonderful - cheerful, courteous and kind - and that emanates from the service manager who is a wonderful fellow. Of course it all starts from the very top and trickles through the organization. Thank you Mr. Durrell - you are a gentleman! More

Andréanne is amazing!!! I was interested in a Fiat and Andréanne came highly recommended to my by a friend - I can definitely say that she did not disappoint one bit!! She ma I was interested in a Fiat and Andréanne came highly recommended to my by a friend - I can definitely say that she did not disappoint one bit!! She made my car buying experience extremely easy and pleasant and bent over backwards to make sure I was happy. She is very friendly, patient, professional and most importantly, did not put any pressure on me like many other overly aggresive sales reps. Customer service is absolutely her #1 priority, you couldn't possibly ask for a better rep or experience! It has been almost five months since I bought my Fiat and I'm still compelled to only ask her questions! More