
Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great Staff This was my second purchase from Chrysler Dodge. I live about 5 hours away from Ottawa and made the deal over the phone. I worked with Breana, she w This was my second purchase from Chrysler Dodge. I live about 5 hours away from Ottawa and made the deal over the phone. I worked with Breana, she was very helpful and informative, professional and experienced. I felt comfortable and well looked after. I was definitely worth the long drive for great pricing and friendly service. More
Awesome service Monday I brought my 2015 caravan in for an oil change. I mentioned that for the third time, first time to Brent that my vans suspension was very ruff Monday I brought my 2015 caravan in for an oil change. I mentioned that for the third time, first time to Brent that my vans suspension was very ruff. He had one of the technisions take it for a drive. They replaced some parts and is running much smoother. Also weather striping that I had mentioned in the past and was told was normal (and wasn't) replaced! I was very pleased with the customer service I received. More
excelent service. I purchased a jeep renegade about six months ago the dealer I dealt with was able to tell me everything I needed to know to make my decision to buy it I purchased a jeep renegade about six months ago the dealer I dealt with was able to tell me everything I needed to know to make my decision to buy it and I have had absolutely no problems with it if you are looking for a new car I highly recommend going to capital dodge. More
Quality Experience! Unexpectedly my breaks went on my 2011 Jeep Compass earlier this summer. I went to the dealership hoping to book an appointment later that week or the Unexpectedly my breaks went on my 2011 Jeep Compass earlier this summer. I went to the dealership hoping to book an appointment later that week or the following week. But Nick Hall had me into the shop right away. The service, communication and dedication he provided was some of the best Iv'e ever experienced at any Dealership. He provided me with the best prices and carefully walked me through the whole experience from start to finish. I never felt pressured to spend money on extra services and was provided with a thorough explanation of each process. Nick made the whole experience a pleasant one. Thank you Nick! More
Great service from Shannon My daughter bought a brand new grand caravan and Shannon made the process very easy. She was wonderful to work with ! I recommend you ask for her if My daughter bought a brand new grand caravan and Shannon made the process very easy. She was wonderful to work with ! I recommend you ask for her if you are looking for a dodge! Thank you Shannon! More
Thank you My sister and I recently purchased a Dodge Journey. We were blown away by the costumer service, and knowledge of staff! Thank you for going above a My sister and I recently purchased a Dodge Journey. We were blown away by the costumer service, and knowledge of staff! Thank you for going above and beyond! We love our Dodge Journey! :) More
5 star experience at Capital Dodge! I recently bought a Jeep Cherokee from Josh Ovington at Capital Dodge. This is my second vehicle purchase from Capital Dodge in 4 years. It was a ve I recently bought a Jeep Cherokee from Josh Ovington at Capital Dodge. This is my second vehicle purchase from Capital Dodge in 4 years. It was a very smooth process from the time I walked in until I left a short time later with a new vehicle (test drive, price negotiation, and papers signed). Josh was very knowledgable, charismatic, and a good negotiator. I highly recommend Capital Dodge and doing business with Josh. All around, it was a pleasure! More
Poor Sevivce My Wife and I have been loyal customers at Capital Dodge for our last two vehicles. Our 2012 Jeep Compass needed new brakes all around so we had them My Wife and I have been loyal customers at Capital Dodge for our last two vehicles. Our 2012 Jeep Compass needed new brakes all around so we had them done at a cost of over 1,200.00 dollars. After leaving the dealership I got home and they were squealing so I called made an appointment and took the Jeep back not ounce but four times having to use two days of my holidays from work and they still couldn't fix the problem. I will be taking our Jeep to another garage to get the brakes fixed properly at my cost again and instead of trading in my Jeep for a Dodge Ram 1500 I will be trading it in on a Ford F-150. Capital Dodge has lost us as costumers for sure. G. Valliquette More
Bad service I bought a jeep wrangler 2016 . After they receive my money, I inspect the jeep. Found a lot of scrachess, chips on the back door and the windshield w I bought a jeep wrangler 2016 . After they receive my money, I inspect the jeep. Found a lot of scrachess, chips on the back door and the windshield was crack. Over one month after I finally receive my jeep but during that time they phoned 3 time saying the jeep was ready and when I got there , the scrachess were still there. The 3rd. Time they phoned to tell me the jeep is ready, I ask if all the scrachess were fix and that they were no extra scrachess , they answer it is fix. When I arrive after one hour drive . I was told they did not inspect the jeep, wow. I do a walk around, they were still scrachess and chip. When I pick up my jeep after over a month in the shop, I said I should be getting something for what I went thrue. I left the dealer with nothing and I was told that I went to the extreme about the scrachess. Who ever reads this, I would go to another dealer even if you have to drive a little farther. I will never deal with them again. Just look at the other review about there service, you will understand. More
They really helped me out whilst I was on vacation Hottest day of the year so far (42c), 7 people in a minivan driving from Toronto to Ottawa. AC breaks and only hot air coming out of the passenger & r Hottest day of the year so far (42c), 7 people in a minivan driving from Toronto to Ottawa. AC breaks and only hot air coming out of the passenger & rear vents. That describes my drive yesterday. First thing this morning I call several dodge dealers in the Ottawa area - no one could look at the vehicle and we were facing a hot and sticky drive home on Friday. My wife suggested that I called outside of the Ottawa area and so I called CapitalDodge in Kanata. 'Wendy' answered the call and immediately didn't say "no" (that is what the dealers had said to me). After a couple of minutes, I was booked in for 10am that very morning ( it was 9:15 when I made the call) I drove to Kanata and was greeted by Brent S., who quickly checked in the vehicles clue and informed me that my van also had a recall on it which they would also take of.Brent also showed my the the guest area where I could connect to wifi and have a coffee. Dave S., the mechanic on my van, kept me informed through the the visit of the progress and diagnosis - even bringing out the parts and showing me what was needed. When all of the work was done, Brent took me through eve thing and even managed to get the charge lower than his initial quote. Finally, after less than 4 hours, I was back on the road - this time with cool AC and the recall performed - Dave even took time to buff out the scratches that I had on one side of the vehicle - fantastic!!! My only wish is that this dealership was closer to where I live - I use my local Dodge dealership from time to time and Capital Dodge are head and shoulders above my local garage for service and friendliness... More