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Capital Chrysler Jeep Dodge
Ottawa, ON
1,163 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,163 reviews
August 28, 2016
Awesome, smooth experience We bought a new wrangler unlimited from capital dodge. The staff was great and curious even offering us snacks and coffees etc. Geoff was our salesma We bought a new wrangler unlimited from capital dodge. The staff was great and curious even offering us snacks and coffees etc. Geoff was our salesman and he was phenomenal. He new the answers to all my questions and set me up with beautiful ride and a great price. More
by Hmf
August 27, 2016
Quick and friendly service Visited the Express Lane earlier thus week. JP and his staff made me feel I had been going there for years! Great service, I will be back! Visited the Express Lane earlier thus week. JP and his staff made me feel I had been going there for years! Great service, I will be back! More
by Nicole
Employees Worked With
August 26, 2016
"EXCEPTIONAL SERVICE" I bought my first Dodge Caravan in May 2015, then traded it in June 2016 for another Dodge Caravan The sales process and subsequent servicing of my I bought my first Dodge Caravan in May 2015, then traded it in June 2016 for another Dodge Caravan The sales process and subsequent servicing of my vans has been exceptional. The sales and service teams are very professional and helpful. Thank you Jamie Couturier in sales, JP Longpre in service and all the Capital Dodge team More
by Ken Miller
August 26, 2016
Awesome job Went into the dealership for a general inquiry about certain cars, I was greeted by Chris, he did an awesome job. Answered my questions with ease. Ver Went into the dealership for a general inquiry about certain cars, I was greeted by Chris, he did an awesome job. Answered my questions with ease. Very knowledgeable, and friendly. Was taken care of very well. By far the best customer service I have received at a dealership by far :) More
by Trista Dier
Employees Worked With
August 26, 2016
Review The employees were great. They provided us with excellent service while we were there. Also, they were friendly and provided us with great explanation The employees were great. They provided us with excellent service while we were there. Also, they were friendly and provided us with great explanations. -Emilia Diaz and Willie Diaz More
by Emilia_Diaz
August 26, 2016
Quick and efficient service Easy to drive up to the service, fast oil change and quick payment, only there for 30 minutes which is great when in a rush Easy to drive up to the service, fast oil change and quick payment, only there for 30 minutes which is great when in a rush More
by andrew613
Employees Worked With
August 26, 2016
Easiest purchase EVER Went into Capital Dodge purchase a Caravan that would require accessible modifications. Andreanne was extremely knowledgeable about the vehicle as we Went into Capital Dodge purchase a Caravan that would require accessible modifications. Andreanne was extremely knowledgeable about the vehicle as well as the modifications that were needed. Mme. Budd took the time to listen to my specific requirements and deliver the precise vehicle that would meet my needs. In no time, we completed the purchase with not one lingering doubt about whether or not we got the best of the best! Merci infiniment Andreanne! More
by Happy Customer
Employees Worked With
August 26, 2016
Excellent Service: JP Longpre I have been with Capital Dodge for 15 years or so. I am particularly impressed by their Service team, headed by Ryan Rodney. They now have a new emplo I have been with Capital Dodge for 15 years or so. I am particularly impressed by their Service team, headed by Ryan Rodney. They now have a new employee, JP Longpre who heads the Express Lane. JP is kind, polite and very efficient. He also gets his tasks done very well. An employee like him is an asset. All the best, JP from Dr. Oommen. Thanks. John O. More
by johno
August 25, 2016
Instills confidence Im currently just shopping around for a car but not quite in the market and Chris has made feel confident that i have found the right place and person Im currently just shopping around for a car but not quite in the market and Chris has made feel confident that i have found the right place and person when its finally the right time. He makes an effort to understand what im looking for and explains in detail why the benefits hes showing me will enhance my lifestyle. Thank you for taking the time because i need the time! More
by Samantha
Employees Worked With
August 25, 2016
A fantastic experience! I have to say, that out of the several sales associates I dealt with while looking for a car at multiple dealerships, Chris was easily the most helpfu I have to say, that out of the several sales associates I dealt with while looking for a car at multiple dealerships, Chris was easily the most helpful and geniun of them all. At no point did I feel pressured or unsure of anything as he took the time to make sure that I was comfortable and fully informed. I would highly recommend that anyone looking for a vehicle see Chris MacCuaig. More
by Shawn
Employees Worked With
