
Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Swift and friendly Great experience, they did their best to speed things up for the express oil change. Plus they did more checks on the car than expected. Great experience, they did their best to speed things up for the express oil change. Plus they did more checks on the car than expected. More
Best deal for our new Grand Caravan We had a great experience at Capital with Shannon and Ken. Shannon was great to deal with and worked to get us the best deal anyone offered. When she We had a great experience at Capital with Shannon and Ken. Shannon was great to deal with and worked to get us the best deal anyone offered. When she walked back and held her hand out to shake, we were grinning and speechless that she got us such a great deal. Ken was excellent to go through the paper work. His personality is fantastic and felt like a longtime friend. Ken, Shannon and everyone we met was prompt, knowledgable, friendly and professional, everything you hope for in a car deal. We are loving our van and are so happy we had an all around great experience! More
Quick and Professional service. Great service, very timely, would recommend the Express Lane. Stopped in on short notice, received good feedback and was treated very well. Keep up Great service, very timely, would recommend the Express Lane. Stopped in on short notice, received good feedback and was treated very well. Keep up the good work. John Wren More
My experience was with Andreanne Budd. Andreanne was immensely patient and cheerful throughout my purchasing experience. Her expertise, professional approach and upbeat attitude facilitated Andreanne was immensely patient and cheerful throughout my purchasing experience. Her expertise, professional approach and upbeat attitude facilitated the decision to buy my Ram. Many thanks! More
Unexpected Happiness My husband and I came in with no intention of buying anything but Shannon’s patience, knowledge, and friendliness made it impossible not to. The deal My husband and I came in with no intention of buying anything but Shannon’s patience, knowledge, and friendliness made it impossible not to. The dealership’s environment is very different than what we’ve been used to. Didn’t expect to have a good time while shopping for a car! Pleasantly surprised and very happy with the service we got and our new Grand Caravan! More
Thank you Josh! I wasn't completely convinced that I was going to get a new van but I wanted to see what my trade-in options were on my Dodge Grand Caravan. Josh ans I wasn't completely convinced that I was going to get a new van but I wanted to see what my trade-in options were on my Dodge Grand Caravan. Josh answered my online request for a quote and booked a time for me to come in. He was fabulous to deal with from the moment we walked in. I had my 3 daughters with me who were very excited and Josh included them in every decision and made them feel like a valued part of the whole process. I ended up with exactly what I wanted and it was easy and fun. I couldn't have asked for a better car buying experience! More
Thank you Andreanne! Thank you Andreanne for your excellent help. You listened to our requests and came back with some great suggestions. You did not provide any "ex Thank you Andreanne for your excellent help. You listened to our requests and came back with some great suggestions. You did not provide any "extras" that we did not want and kept within our guidelines. Thanks, Jeff & Christine. More
New Jeep! Had a great experience buying my new Jeep. Andreanne helped me find exactly what I wanted and made the process extremely easy. I would certainly recom Had a great experience buying my new Jeep. Andreanne helped me find exactly what I wanted and made the process extremely easy. I would certainly recommend her and this dealership. More
Our new Jeep Cherokee Went to the dealership to look at a Jeep Cherokee and came home proud new owners of a Jeep Cherokee. Very satisfied with the quality so far. Went to the dealership to look at a Jeep Cherokee and came home proud new owners of a Jeep Cherokee. Very satisfied with the quality so far. More
Not your typical used car salesman We were under the gun to buy a replacement vehicle. We had narrowed it down to 3 models from 3 different manufacturers. We went to 8 dealerships and We were under the gun to buy a replacement vehicle. We had narrowed it down to 3 models from 3 different manufacturers. We went to 8 dealerships and 3 used car lots. Some of the salespeople were stereotypical used car salesmen, most we dealt with were helpful but only interested in making the sale. And then there was Mike. We initially spent an entire morning with him going through all the Capital vehicles that were likely candidates and while he was juggling us and other potential customers, he always had time to answer our questions, educate us on pros and cons, etc. He was refreshingly upfront and straightforward when showing us Capital's vehicle options. We never felt pressured into anything we didn't want and he really went out of his way to make us feel good about our buying decision. When it came down to brass tacks, he did most of the negotiating on our behalf before we arrived for our appointment (which was greatly appreciated as we were not looking forward to wasting any more time). It certainly felt like he went to the mat for us and in the end he got us into a vehicle for the price we had budgeted, but that we initially discounted as being too expensive. We will most certainly share our positive experience with friends and family and hope to do business with Mike again. More