Capital Chrysler Jeep Dodge

Excellent experience I bought a used car from Shannon. I had no idea what I wanted except for the price point. She was very patient, honest and up front. Without her knowl I bought a used car from Shannon. I had no idea what I wanted except for the price point. She was very patient, honest and up front. Without her knowledge and guidance, I wouldn't have been able to make the decision that I did so easily. Would definitely recommend buying here and working with Shannon aka Suzie. More

Customer Service I have been in the construction business since my early twenties. With the exception of one purchase I have always driven a Ford pickup for the past f I have been in the construction business since my early twenties. With the exception of one purchase I have always driven a Ford pickup for the past forty years. On the advice of one of your customers (and a client of mine) I purchased a Dodge product for the first time. With 75K on the clock I had trouble with my transmission. it was under warranty so Capital Dodge covered the warranty repair. This took two weeks. Truck appears to run fine. Even though this was a warranty issue I still had to pay for a rental car. Approx $650.00. I paid $215.00 dollars to have it towed to the dealer. I was told if i wanted my money refunded to contact Roadside Assistance it was not Capital Dodges problem I had asked for the Interior to be cleaned. I was given a price of $100.00 dollars. I said it was a mess and maybe $200.00 was more appropriate. My rep (Brent) said no problem. The interior was never cleaned. When addressing these issues with a manager at his throne desk (Oct 1st 2016) I was given a Gallic shrug. When I opined this would be my last Dodge product he could care or less. So...the truck is not a bad product, but so is Ford. Be assured i will not be purchasing another Dodge product. As i am closing in on the end of my career this is not a big loss for Dodge. So, thanks for the great service Regards Craig White More

easy and pleasant experience We just got a Jeep Cherokee from CapitalDodge and the experience could not have been better. From the sales staff to the finance manager they were fas We just got a Jeep Cherokee from CapitalDodge and the experience could not have been better. From the sales staff to the finance manager they were fast, efficient and honest. I will be a return customer for sure! More

Extremely Professional and Efficient!!! BEST CAR BUYING EXPERIENCE EVER!!!! Made something I was dreading actually enjoyable! John B., Andy and Mike were really helpful and accommodating th BEST CAR BUYING EXPERIENCE EVER!!!! Made something I was dreading actually enjoyable! John B., Andy and Mike were really helpful and accommodating throughout the whole experience. More

Professional, quick, friendly and efficient After a diappointing visit with a dealer on Huntclub road (?), we went to Capital, John B. asked the right questions and connected to us with our drea After a diappointing visit with a dealer on Huntclub road (?), we went to Capital, John B. asked the right questions and connected to us with our dream Jeep! We were a happy owners in no time, thanks to Michael S.' efficiency! The service is excellent, the people working there ptofessional, friendly without any pressure ! Highly recommend this dealership ! More

The express lane was super fast, super helpful and very professional staff. I was in and out for an oil change within 20 minutes, no waiting at all, and easy drive i was super fast, super helpful and very professional staff. I was in and out for an oil change within 20 minutes, no waiting at all, and easy drive in facility. The staff was super find Y and helpful. More

Easy to deal with! Easy people to deal with. They have a great selection on the lot. The sales staff were very patient and helpful and found me exactly what I needed. Easy people to deal with. They have a great selection on the lot. The sales staff were very patient and helpful and found me exactly what I needed. More

2016 Jeep Renegade At Capital Dodge From the start Jamie was very helpful in finding out what it was I wanted. I had told him I was interested in Jeeps and he ran me through the differen From the start Jamie was very helpful in finding out what it was I wanted. I had told him I was interested in Jeeps and he ran me through the different makes and models and what each one has to offer. He was always sure to keep my "wish list" in mind and helped me decide what for my needs. I decided on the Renegade 4x4 Sport with some few extra bells and whistles. Jamie did his absolute best in securing me the best price while ensuring to keep my budget intact. We took it for a test drive and he was sure to explain every individual feature and how it applied to what I want. I was approved and signed off on the car all within 24 hours and Jamie was there from when I first arrived to when I drove my new car off the lot. Absolutely superb service; friendly, knowledgeable, courteous, professional and an honest attitude throughout. I love my new Jeep and would 100% recommend buying a car from Jamie! More

Quality Service and Price! Terrific experience all around - Would recommend to anyone. Never felt pressured, and never in doubt that I chose the right dealership. They worked ha Terrific experience all around - Would recommend to anyone. Never felt pressured, and never in doubt that I chose the right dealership. They worked hard to meet my needs, and for it they have made a very loyal and happy customer for good! More

Helped me find my dream car! From when I first visited Capital Jeep Dodge Chrysler, I was greeted by friendly and knowledgeable staff. I was in search for a new SUV and the entire From when I first visited Capital Jeep Dodge Chrysler, I was greeted by friendly and knowledgeable staff. I was in search for a new SUV and the entire team were not only helpful but didn't make me feel pressured into buying like other dealerships I had visited. Andy Hartin made sure I found my dream car, taking the time to really go over what I wanted and what I could afford. I couldn't be happier with my new Jeep Compass! More