
Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Our First Experience with Capital Dodge From the moment we entered Capital Dodge, we felt welcome. Our salesperson, Geoff Anderson, was friendly and professional, and extremely competent in From the moment we entered Capital Dodge, we felt welcome. Our salesperson, Geoff Anderson, was friendly and professional, and extremely competent in finding the vehicle with all the options we wanted. The negotiation process was smooth and quick. The entire experience was positive and hassle-free. More
Definitely place to get your new vehicle All the staff is very welcoming. I dealt with Josh ovington as representative and he was extremely helpful, fully knowledgeable about vehicle and serv All the staff is very welcoming. I dealt with Josh ovington as representative and he was extremely helpful, fully knowledgeable about vehicle and services. He guided me to proper direction. This dealership is super, they also were ready to price match with others' vehicle price for me. I would say Capital Dodge is the place to go for buying your car. More
One thing after another So to start off, I brought my truck in for a 80pt inspection, oil change and coolant flush. My apt was for 10 and I told them I would need to reserve So to start off, I brought my truck in for a 80pt inspection, oil change and coolant flush. My apt was for 10 and I told them I would need to reserve a rental due to the fact I live an hr away. Once I've got the truck dropped off with service I am told I have no reservation for a rental vehicle. Luckily they rental lady had one that just came in. When I dropped my vehicle off. I specifically asked for a synthetic oil change. I have only run synthetic in my truck. After my truck is finally done at 4pm which is a little rediculous if you ask me. I read over my bills to find that I have gotten a conventional oil change. I asked the service advisor who I dealt with. Brent I believe? He told me that I guess I will have to bring it in at 5k instead of 10k now. I wasn't very impressed with that. I do know oils have come a long way in years. But there's reasons as to why I pay for the synthetic oil changes. Also I find it ironic when I come in for an 85pt inspection and as I'm at the lights a km away my belt/pulleys start squeaking. They have tried to fix this before. SEVERAL times. I take care of my equipment as I pay for quality. But when I have a truck that comes out of service and all I can hear is this squeal. It's quite embarrassing. This is the first time I haven't dealt with ryan Rodney I believe his name is. He has always taken care of me. Needless to say. I won't be returning to capital dodge. More
Amazing Service I brought in my 2011 Hyundai Santa Fe and there was no wait! They carry a compatible filter for my suv which saved tons of waiting. time. They had me I brought in my 2011 Hyundai Santa Fe and there was no wait! They carry a compatible filter for my suv which saved tons of waiting. time. They had me out of there with fish oil in less than 20 minutes. I will be back and encourage my friends to do the same. More
Great and hassle free The service tech at the front desk, Tristan Martin answered all my questions. The experience was quick and easy. I will definitely use the quick expre The service tech at the front desk, Tristan Martin answered all my questions. The experience was quick and easy. I will definitely use the quick express again. More
Personalized & Professional Capital Dodge has always gone out of their way to make it right for me. My first dodge i brought in for servicing was used and they treated me like a Capital Dodge has always gone out of their way to make it right for me. My first dodge i brought in for servicing was used and they treated me like a valued customer, now i am on my third and they continue to impress me with their service and honesty. More
First visit to the dealership... I went in for my first oil change and to have a slow leak (tire) examined. I used the Express Lane. My vehicle was deal to the dealership... I went in for my first oil change and to have a slow leak (tire) examined. I used the Express Lane. My vehicle was dealt with right away. I was using the Express lane and was lucky to be dealt with right away at 7am. Tristan showed me the waiting room and complementary coffee. More
Great Experience! We found that the people we dealt with were pleasant and seem to enjoy their work. They were efficient and knowledgeable about the work that needed to We found that the people we dealt with were pleasant and seem to enjoy their work. They were efficient and knowledgeable about the work that needed to be done. We were seen and taken care of as soon as we arrived, I even ask the lady in the snack bar if she liked her job, word for word "I love my job". We dealt with Brent Smith and Ryan Rodney, we were very pleased with their service. Our little Fiat is running like a top! Thank you! More
First oil change Extremely friendly polite and explained very well the options available to me. His attitude gave me confidence that my car was going to be well taken Extremely friendly polite and explained very well the options available to me. His attitude gave me confidence that my car was going to be well taken care of More
Great Experience As a first time car buyer I and a great experience with the dealer and with Andreanne. She was very helpful with all the information on the car and wa As a first time car buyer I and a great experience with the dealer and with Andreanne. She was very helpful with all the information on the car and was overall very friendly. I would definitely recommend her. More