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Capital Chrysler Jeep Dodge

Ottawa, ON

3.8
1,161 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,161 reviews

October 23, 2016

Our First Experience with Capital Dodge From the moment we entered Capital Dodge, we felt welcome. Our salesperson, Geoff Anderson, was friendly and professional, and extremely competent in More

by Earl McCaskill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Karnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Couturier, Geoff Anderson
Oct 24, 2016 -

Capital Chrysler Jeep Dodge responded

We're so glad to hear about your experience, Earl! Thank you for taking the time to review us, we always appreciate hearing feedback from our customers. We hope you are enjoying the new vehicle, and if there is anything else we can do for you at this time, please don't hesitate to ask!

October 21, 2016

Definitely place to get your new vehicle All the staff is very welcoming. I dealt with Josh ovington as representative and he was extremely helpful, fully knowledgeable about vehicle and serv More

by patel@caravanlover85
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Ovington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rodney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you so much for the great review! We're glad you had such an awesome car buying experience with us, and hope you are loving the new vehicle. If there is anything else we can do for you, please don't hesitate to contact us!

October 20, 2016

One thing after another So to start off, I brought my truck in for a 80pt inspection, oil change and coolant flush. My apt was for 10 and I told them I would need to reserve More

by Disappointed
Recommend Dealer
No
Employees Worked With
Brent Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you for your feedback, we alway like to know how a customer's experience was. From what we understand, a member of our Service Department has already reached out to you to help rectify this situation. We hope you will give us the opportunity to make things right on our end. If there is anything else we can do for you at this time, please do not hesitate to reach out to us. Have a great day!

October 20, 2016

Amazing Service I brought in my 2011 Hyundai Santa Fe and there was no wait! They carry a compatible filter for my suv which saved tons of waiting. time. They had me More

by Carol T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Martin
Oct 21, 2016 -

Capital Chrysler Jeep Dodge responded

Thanks for the great review, Carol! We're glad you had such an awesome experience with our Mopar Express Lane. We look forward to working with you again!

October 19, 2016

Great and hassle free The service tech at the front desk, Tristan Martin answered all my questions. The experience was quick and easy. I will definitely use the quick expre More

by Christine.Andersen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan Martin
Oct 20, 2016 -

Capital Chrysler Jeep Dodge responded

Thanks for the review, Christine! We look forward to having you back in again at the Mopar Express Lane.

October 19, 2016

Personalized & Professional Capital Dodge has always gone out of their way to make it right for me. My first dodge i brought in for servicing was used and they treated me like a More

by Benner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Murdoch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Martin, Geoff Anderson
Oct 20, 2016 -

Capital Chrysler Jeep Dodge responded

We're so glad to hear, Benner! Thank you for being such a loyal Capital customer. We look forward to working with you again in the future.

October 18, 2016

First visit to the dealership... I went in for my first oil change and to have a slow leak (tire) examined. I used the Express Lane. My vehicle was deal More

by green24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Martin
Oct 20, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you for coming to our Mopar Express Lane, green24! Glad to hear about your great experience, hope to see you back in!

October 18, 2016

Great Experience! We found that the people we dealt with were pleasant and seem to enjoy their work. They were efficient and knowledgeable about the work that needed to More

by Frank&Marjory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry we didn't get the name of the shuttle service and an apprentice, both were pleasant.
Oct 20, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you so much for the review, Frank and Marjory! Glad to hear your Fiat is serving you well. If there is anything else we can do for you, please don't hesitate to reach out to us!

October 17, 2016

First oil change Extremely friendly polite and explained very well the options available to me. His attitude gave me confidence that my car was going to be well taken More

by Scat pack shaker
Recommend Dealer
Yes
Employees Worked With
Tristan Martin
Oct 20, 2016 -

Capital Chrysler Jeep Dodge responded

Glad to hear! Thank you for coming to the Mopar Express Lane, we hope to see you back in when the time comes!

October 16, 2016

Great Experience As a first time car buyer I and a great experience with the dealer and with Andreanne. She was very helpful with all the information on the car and wa More

by chanbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreanne Budd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zacconi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, chanbury! Hope you enjoying the vehicle. If there is anything else we can do for you at this time, please just let us know!

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